tag:blogger.com,1999:blog-2427972693054652420.post68058508028813746..comments2023-04-08T23:10:11.439-07:00Comments on How to Be a GOOD Server in a Restaurant: How to Be a Good Server in a RestaurantSprings1http://www.blogger.com/profile/16330862403978274454noreply@blogger.comBlogger1500125tag:blogger.com,1999:blog-2427972693054652420.post-56464480140403672452019-09-25T21:30:24.752-07:002019-09-25T21:30:24.752-07:00Naw it popped on my timeline on how we made fun of...Naw it popped on my timeline on how we made fun of this post at the restaurant i worked at . The fact that ur still responding to every comment is hilarious. Good for you keeping up the idiocy. JRW209https://www.blogger.com/profile/06048294027198305815noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-28583891747959475242019-09-25T12:34:24.464-07:002019-09-25T12:34:24.464-07:00I cant believe this blog is still up . Hahahaha wh...I cant believe this blog is still up . Hahahaha what a waste of time.JRW209https://www.blogger.com/profile/06048294027198305815noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-11304426666486081582016-12-08T16:00:19.740-08:002016-12-08T16:00:19.740-08:00ClarkTheHospitalityGuru
"I agree with almost...ClarkTheHospitalityGuru<br /><br />"I agree with almost everything you said,"<br /><br />What things you don't agree with and why?<br /><br />"I pity the servers who wait on you and accidently mess up!!"<br /><br />If you **READ** my blog, it's not about REAL "MISTAKES", it's about the ones that are TOO LAZY to do their job correctly that aren't ***WILLING*** to WORK HARD to check things over or write things down. Do you understand I can accept real mistakes, not someone that isn't even ******TRYING THEIR BEST***********?Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-35460034921031916822016-12-08T13:59:47.149-08:002016-12-08T13:59:47.149-08:00Wow this is very aggressive. I agree with almost ...Wow this is very aggressive. I agree with almost everything you said, but holy shit you said it so horrifying furiously. I imagine you red faced screaming this whole thing. I pity the servers who wait on you and accidently mess up!!ClarkTheHospitalityGuruhttps://www.blogger.com/profile/09744100524395733302noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-4223045571435456992016-12-08T13:59:44.748-08:002016-12-08T13:59:44.748-08:00Wow this is very aggressive. I agree with almost ...Wow this is very aggressive. I agree with almost everything you said, but holy shit you said it so horrifying furiously. I imagine you red faced screaming this whole thing. I pity the servers who wait on you and accidently mess up!!ClarkTheHospitalityGuruhttps://www.blogger.com/profile/09744100524395733302noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-82431668008061205402016-05-20T07:31:55.210-07:002016-05-20T07:31:55.210-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />So that gets me like not sure why she left that off our check if this was intentional, but then why did she accuse US of doing wrong and WHY hover over us when she gave us the check? See how I am not sure was it intentional or not? Also, the ringing up the super premium, which her excuse was that it was "My first time ringing these up." I think it was just because maybe she forgot about the dr. pepper ringing it up, I don't know?<br /><br />The thing is, I never rung these up either, but I am not an IDIOT like she was either that I know how to be a server better than her and I have only done counter help customer service, not being a waitress. That's how stupid she seemed.<br />Opinions?<br /><br />Do you see how being a FREQUENT CUSTOMER ACTUALLY **************************TEACHES YOU HOW TO BECOME A GOOD, BETTER SERVER, HUH? It's not like a pilot that needs education. I have a family member that didn't finish high school and she was a waitress when was young. She didn't even get her GED. What does that TELL YOU STUPID ASS?<br /><br />You are stupid to say I don't know how to be a server. I SURE THE HELL DO and LOOK AT ALL THE PEOPLE I QUOTED THE FUCKING AGREE WITH ME EVEN THAT DID THE FUCKING JOB!!<br /><br />Why can't *YOU* admit when *YOU* are wrong, huh? My experiences have taught me how to be a server. <br /><br />A good example, when I served at the donut shop/diner, I made a customer keep a raw donut. I truly did. Today I couldn't fathom doing that, because I know how it is on the OTHER SIDE of things as the customer. The servers seem to not be customers to treat other human beings like this. Not checking things, being mean and defensive when the customer is correct, etc. So my point is, when I was young, I didn't have much going out to eat experience to fully understand how to be a server. NOW I do since we have gone through problems, I know how to prevent them, these servers obviously don't and gave them to us as our problems. Mostly because they were just TOO LAZY to read the menu descriptions and pricing comparing them to what they were ringing up or giving to us or not comparing it to the written orders or both.<br /><br />Don't tell me I don't know how to serve asshole! You don't understand HOW OFTEN we eat out and have had TONS of different experiences that have taught us things. Stop acting like you know WTH you are talking about, because you don't and I do. You know that's the GOD's HONEST TRUTH! Don't lie now!<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-44705491252334950152016-05-20T07:31:07.369-07:002016-05-20T07:31:07.369-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />My opinion is that she was going to steal from us because:<br /><br />1. She stood waiting for us to give her the payment for the check without leaving(which is creepy and weird), to make us not have time to read our check.<br /><br />2. She said "You ordered the bigger ones" means she KNOWS that they serve more than one size PRIOR to us ordering.<br /><br />3. She did not apologize until after she was proven wrong, but seemed to only do it for her tip, not meaning it, because any decent person would have apologized for saying we got the "bigger ones" when we didn't order them. We were even reading off the drink menu when ordering like staring at it even.<br /><br />4. Anyone with common sense would have rung up 2 DIFFERENT names for 2 DIFFERENT drinks(I had a regular one, my husband had a raspberry one). They were both margaritas, but one was a regular one, the other was a flavored one. Like DUH, 2 different drinks wouldn't be the SAME drinks "super premium."<br /><br />5. She had an opportunity to learn the menu while sitting at the booth for those 2 drinks, but decided her money was more important than anyone else's in the world.<br /> <br />6. She had 2 ways of learning the menu by the drink menu at the empty tables she could have grabbed or the food menu while she rung ours up which had these drinks on these menus. We did NOT change the drink in ANY way, meaning we ordered them as they came off the menu, so no upcharge should have been on our check, duh.<br /><br />What was weird though was that the dr. pepper I ordered( I order that instead of water with a bar drink, because I am not a huge water drinker), it was not rung up.<br /> <br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-67783237532320035702016-05-20T07:23:35.732-07:002016-05-20T07:23:35.732-07:00ConcernedaboutSprings1'smentalhealth – Continu...<br />ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />To me, to say that, PROVES she did it on purpose and that she was DINGY. The manager said she was there 3 weeks, but we weren't even there an HOUR even and KNEW MORE about the menu than she did when she KNEW there were "BIGGER" MARGARITAS to begin with, which we didn't. No one OFFERED us bigger ones nor would we have wanted bigger ones being that we were trying some new drinks, who would want to risk wasting money on something they may not like? Anyway, the manager also said she was nervous. Do you believe that the manager thought she was truthful? I don't. I also told him that she isn't acting like a customer that when she goes to a store and notices a prices that she doesn't go by the ADVERTISED PRICES? Seriously, anyway this restaurant closed down that location and eventually the other location they had in our area. I am not surprised.<br /><br />The thing that makes me think it was done intentionally was by HOW SHE REACTED with the "YOU GOT THE BIGGER ONES" response rather than either saying nothing or sorry or whatever she like argued with us to say that as if we were in the wrong. <br />Servers how do you feel about her response? Don't you think that's RUDE? I mean if we did order the bigger ones and knew about them such as Applebee's has Mucho sized margaritas, then I could 100% understand a server saying that, but we DIDN'T even *((((KNOW)))** there were bigger ones, much less ordered them. We weren't "OFFERED" bigger ones nor did the menu state there were different sizes. There was ONE SIZE on the menu and ONE PRICE, that's it. <br /><br />Servers, why do you think she reacted that way? Why didn't she even say she was sorry(right away) even knowing that she knew she got caught?<br />I think she did it intentionally because we were getting just drinks and dessert she wanted a bigger tip for the larger check amount.<br /><br />She deserved to be stiffed, because she accused US of doing wrong, didn't apologize, didn't try her best, she had time to sit at a booth instead of make sure our money was correct but had all the time in the world to worry about her money only(VERY SELFISH), and honestly looked guilty of purposely doing this. Also, she looked so guilty when she gave us the check she STOOD RIGHT BY US rather than letting us have time to read it. It was CREEPY. That REALLY made her look guilty. What server gives the check to you and hovers around you to get the payment?<br />The amount overcharged with tax was $7.83. According to leaving a decent tip like at least 20%( which normally we tip 20%-25% range), she would have received almost an extra 2 bucks on the overcharged check, which I am counting if we would have tipped 25% rather than 20% as well, but still would have made $1.50 at least more from the overcharge per customer she does this to on purpose.<br />So my question is to the public and servers or former servers, do you all think she did this INTENTIONALLY to get a higher tip to STEAL or was she just that DINGY of a waitress that was that stupid to not understand how being a customer feels and/or do you all think she did know but thought that her tip would be altered worse if she admitted fault?<br /><br />Continued next post:<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-56124795072841304702016-05-20T07:22:41.666-07:002016-05-20T07:22:41.666-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />This is something I wrote about to find out an opinion. I am not sure if this waitress was this STUPID AND DINGY or was she overcharging us intentionally.<br /><br />First time my husband and I set foot in this chain restaurant(Chevy's Fresh Mex) in like 5 or so years and only had been once before ever back in 2001, this was 2006. I wanted to try some different margaritas and a dessert, so we went for just drinks and dessert. We ordered 2 margaritas on the drink menu that was on the table standing up like one of those menus that stand up. I ordered one that was $5.95 the Ultimate Margarita and my husband ordered one that was $6.95 the Lava Flow margarita. She gave us our check, she stood right by us. The check had $9.95 each for both rung up as "Super Premium" on both drinks(which both were not the same drink even), we were like "It's not $9.95" to our waitress. She was like "Well you all ordered the "BIGGER ONES." I was floored that she said that and that it was on the menu what we ordered. I told her "What you are talking about" that it's on the menu and SHOWED IT TO HER EVEN. It's actually also on the food menu too, but didn't show her that one, just the drink menu at our table. Well, anyway she didn't say she was sorry even, until after we proved she was wrong when the manager was fixing it on her side saying she had only been there a few weeks. I even saw her sit at a booth for a while during our dining experience that's how slow it was and we knew the menu BETTER than her. She handled it in the most nasty way by saying that. We didn't order "bigger ones", because we didn't know we were getting "BIGGER" ones. We hadn't been there since 2001, as I said this was 2006, which back when I was there I didn't even order that margarita, I ordered just like a regular one that just said margarita not a specialty drink because back then I didn't drink as much fancy drinks back then because I wasn't even married yet at the time. Well of course we stiffed. I mean no apology at first even and I couldn't believe that we knew more than her about the drink menu, which we weren't even there an hour even. Turns out they have more than one size, but she certainly NEVER ONCE TOLD US that. She purposely tried to upsell without our consent and got reported as well as stiffed. She deserved it. <br /><br />That's my take on it. What do you all think? Do you think that it was done on purpose to try to get a higher tip from overcharging us on purpose being that she said "You all got the "BIGGER ONES"" to me tells me she knew we got bigger ones PRIOR to her charging us*, meaning she knew what she was doing. <br />Servers out there, I want to know your opinion? Customers too, but I do want to see if there are truly shady servers out there that will do ANYTHING to steal from the customer and think the customer won't say anything or even notice?<br /><br />A simple "SO SORRY" rather than telling us we got the bigger ones would have showed me it wasn't intentional, which would have given her 10% without a comp, with a comp 15%(tip before the discounted amount, even if it's just a soft drink off the bill I would have thought that would have been really nice).<br /><br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-74064527256891761212016-05-20T07:12:49.015-07:002016-05-20T07:12:49.015-07:00ConcernedaboutSprings1'smentalhealth – Continu...<br />ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />I have SOOO MANY MORE STORIES, FOR REAL!!<br /><br />I am smarter in that if I were a server I'd:<br /><br />1. I would have offered to bring out the ranch *BEFORE* the appetizer would have came out with another server that could care less about my tip.<br /><br />2. I would have known that bb would not stand for bbq since it's got 3 letters. The fact that BLACK BEANS is an ITEM there we would serve. I would have also known that rice came with the item that the husband ordered by comparing the menu description to the food BEFORE LEAVING THE KITCHEN since he ordered it as it came on the MENU.<br /><br />3. I would have also known the chimichanga came with GROUND beef, NOT SHREDDED, because I would have taken the *******EFFORT INTO COMPARING THE MENU DESCRIPTION TO WHAT I WAS RINGING UP!<br /><br />4. I would have NEVER made a customer prove me wrong on a menu item, because that's embarrassing as a server and it does make you feel stupid by STUDYING AT *HOME* OFF THE INTERNET MENU.<br /><br />5. I would have TRIED to notice if I would have overcharged a customer, apologized, and offer a comp like a soft drink off the bill for my customer's inconvenience.<br /><br /> So YEAH, I AM SMARTER A LOT OF TIMES!! I JUST KEEP PROVING YOU WRONG!! I HAVE LOTS MORE STORIES!!<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-63371123500279422512016-05-20T07:12:28.497-07:002016-05-20T07:12:28.497-07:00ConcernedaboutSprings1'smentalhealth – Continu...<br />ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />Here's another story:<br /><br />We had gone to On the Border for our VERY FIRST TIME out of town. It was slow on a Sunday afternoon. I added ranch to my appetizer, which the waiter that brought out the food(NOT OUR SERVER, we had a waitress), didn't have the ranch. He didn't say he was sorry, nor did she for forgetting it.<br /><br />My husband ordered a meal that came with rice and beans, which he ordered it as it came from the menu. Our waitress brought out our food, which my husband received a side of beans instead of rice as one of the side dishes. The IDIOT waitress said "I don't know why the cook's plated 2 beans." Then later on when I had opened my chimichunga, it had shredded beef, which this is what the menu description had which I had ordered half ground beef, half shredded chicken." I got shredded beef and no chicken. Now, she may have put in the order correctly, BUT, when I had told her about this, she said "Does it COME with "GROUND" BEEF?" Luckily I keep a menu to check the prices with at our table, so I *************SHOWED HER WHERE THE MENU STATED:<br /><br /> "Classic Chimichanga - $8.99<br /><br />Hand-rolled, fried golden brown, with your choice of meat, cheese and pico de gallo, then topped with melted cheese. Served with choice of chile con carne, fresh sour cream sauce, queso, or ranchero sauce.<br /><br /> Seasoned Ground Beef or Slow-Cooked Pulled Chicken"<br /><br />I couldn't BELIEVE I HAD TO PROVE HER WRONG AND THIS WAS OUR FUCKING ASS *********FIRST TIME GOING THERE EVEN*********!! <br /><br />Well as it turns out when we get our check, we are OVERCHARGED on a side of BLACK BEANS we didn't order. She admitted she thought "BB" meant "BBQ SAUCE" which is a condiment I had ordered. The thing is, the person in the kitchen initially messed up by not knowing the menu because the original item wasn't altered assuming our waitress put in the order correctly by not giving rice as part of the meal which our waitress was supposed to CATCH this DUH mistake that DUH RICE is NOT on the plate, DUHH, ANY IDIOT CAN NOTICE THAT WITH THEIR *EYES* when they bring it out since it's not something that you have to TOUCH to notice it's wrong. In all honesty, the way she rung it up on our check, we should have received the original meal that came with rice and beans as well as an extra side of beans, even though we didn't order an extra side of beans, the way she rung it up she should have noticed this, but even the kitchen staff was TOO STUPID to KNOW THE MENU ITEMS WHAT COMES WITH WHAT ASSUMING since our check wasn't even fixed when we got it that I had to show her she overcharged us. She didn't ONCE apologize for her lazy ass mistakes. Her tip was 6%. <br /><br />Now, don't you think we knew the *MENU* and HOW TO DO THE JOB ***********BETTER THAN HER, HUH***********?<br /><br />As the customer, you *SEE* what the server is doing wrong. It's common sense that you can if rice is on a plate or not and that if you don't know the menu, you should compare the plate of food to the menu and the written order. <br /><br />Can you HONESTLY BELIEVE I HAD TO **********PROVE THAT GROUND BEEF CAME WITH MY CHIMICHANGA, HUH? I KNEW THE MENU BETTER THAN SHE DID ALL THE WAY AROUND AND THEN SOME, which we spent AROUND AN HOUR IF THAT THERE AND IT WAS WAYYY BEFORE AN HOUR THAT WE RECEIVED OUR FOOD WHERE I PROVED HER WRONG!!<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-38485028559719158992016-05-20T07:04:18.847-07:002016-05-20T07:04:18.847-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br />I LITERALLY HAD TO READ THIS TO HER 2-3 TIMES for the STUPID ASS BITCH to get it through her thick skull that I was *PAYING* for the damn fries in the price of the item. "I even told her "ALL" like that even, REPEATING ********ALL GOURMET SANDWICHES ARE SERVED WITH FRIES, ALL GOURMET SANDWICHES ARE SERVED WITH FRIES.... I should have said "DO YOU KNOW WHAT THE WORD *ALL* MEANS IN THE DICTIONARY, I MEAN SERIOUSLY?<br /><br />Even the manager on duty was so stupid and I even proved him wrong even. He finally admitted I was right, because I was. At first, he said I was wrong, then I proved him wrong with the menu. How about that one for ya and I had *NEVER* gone there in my *LIFETIME* even. HOW ABOUT THAT ONE FOR YA, huh?<br /><br />We stiffed her. She didn't ONCE say she was sorry when she was in the wrong. That was my first and ONLY time we have *EVER* gone there even. I shouldn't have had to explain exact WORDING to her like she couldn't *READ* or something. She was a DITSY STUPID ASS WAITRESS and the manager was even dumber not to know the menu *BETTER* than the servers even.<br /><br />I had gone by the menu when ordering and the menu stated "ALL SANDWICHES ARE SERVED WITH FRIES." That means what it states.<br /><br />I got fries without a problem, because I mentioned my certain modifications for my fries as to why I didn't know about it before bill time. See if I would have ordered it saying "No coleslaw" and not mentioned fries cooked and prepared a certain way I would have only received the sandwich. THERE I would have been some pissed. I *READ* the *MENU* and it stated I would get fries. Understand how you have to *KNOW* the menu to get things correct, huh?<br /><br />My point is, I *READ* the **************WORDS ON THE MENU THAT I GOT *FRIES* for my money in the price of the item(any of those sandwiches).<br /><br />It is strange, but this restaurant charges you for substituting side dishes unlike most restaurants.<br /><br />I talked to managers since and they agreed with me, because you cannot disprove WRITTEN PROOF, you just can't.<br /><br />That sandwich according to the menu(inside and the one that isn't the to-go menu on the website)includes two side dishes. That's what the menu has. She was telling me that this sandwich only had one, but that's *NOT* what the menu states. The menu states *ALL* sandwiches are served with fries and it's even under the same section even.<br /><br />I KNEW MORE than the stupid staff members. YES I did.<br /><br />We stiffed, because she was a bitch about it. You don't argue with a customer period even if they would maybe be wrong. Since I was right, I cannot understand for the life of me why she tried to argue with me about 50 cents. Costs her entire tip for 50 cents. If I would have been the server and the customer would have been wrong about something, I'd rather take 55 cents(tax I would include) and just forfeit 55 cents of MY OWN MONEY so I could get a nice tip instead. This was STUPID to ARGUE with me over 50 cents and she was 100% wrong. What an IDIOT!! She was VERY STUPID, SHE REALLY WAS. Can't argue with *WRITTEN PROOF* on a menu.<br /><br />You don't see how I know the MENU AND HOW TO DO THE JOB BETTER THAN THE SERVERS SO THIS SHIT DOESN'T *********GET********** TO THE CUSTOMERS IDIOT? I am A VERY DETAILED ORIENTED PERSON AND YOU HAVE TO BE THAT TO BE A A SERVER!! Can you believe in BOTH situations that was our *FIRST* and ***********ONLY********** TIME ********EVER************** THERE but I KNEW *************MORE********** than the servers, huh? That's because I took*****EFFORT******* TO ****READ****** THE MENUS. I also know well DUH if it's not on the menu and the person ordered shredded how can it be grilled or that I could ring up something wrong or that you can see on top of nachos what GRILLED CHICKEN looks like.<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-84714898013629462762016-05-20T07:03:37.615-07:002016-05-20T07:03:37.615-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br />ANOTHER STORY**************************<br /><br />We went to this place called Mugshots:<br /><br />http://www.mugshotsgrillandbar.com/<br /><br />I ordered the Tucker's Pulled Pork Sandwich, which the menu inside actually had "Served with a heaping helping of Kayla's coleslaw."<br /><br /><br />Ok, being that I read the TO-GO MENU: http://www.mugshotsgrillandbar.com/T...xi-02-2010.pdf<br /><br />It didn't state anything about the coleslaw. It does however on the non-to-go menu and the inside menu:<br /><br />http://www.mugshotsgrillandbar.com/<br /><br />Click on the tuckers pork sandwich, you will see where it has coleslaw. Well, anyway, when I got there, I was surprised the coleslaw came with the sandwich(was only going by the to-go menu when I had looked on line what I might want at this restaurant). I had told the waitress I didn't want the coleslaw that I didn't like coleslaw. I ordered my fries without seasoning or salt, not overdone. So I mentioned fries when I ordered.<br /><br />When the bill came, it had "Substitute fries 50 cents." I questioned her, she was like "That sandwich only has one side." I was like "All of our gourmet sandwiches are served with brew city’s beer battered fries …" I cannot believe she *ARGUED* with ***EXACT WORDING ON THE MENU****. That's just unbelievable. There's no physical proof she's right, there is physical proof I was right though.<br /><br />Continued next posts: <br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-85768057558162421172016-05-20T07:03:08.553-07:002016-05-20T07:03:08.553-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />So try to tell me HOW can I not *KNOW* how to do the job when I see this kind of UNCARING SHIT from a server, huh? If anything, that has TAUGHT ME what grilled chicken looks like compared to shredded chicken, that I knew the MENU *BETTER* than SHE DID, that she put in the order wrong for the chimchanga I am assuming since we got overcharged on that as well, she put in the order wrong most likely for the nachos since we got overcharged on that item as well. I couldn’t FATHOM doing **ANY*** of these things she did that *SHE* ALONE CAUSED OUR PROBLEMS at our table. See how I would be a BETTER, NON-LAZY, and MORE CARING server than she was, huh?<br /><br />A good, caring server would have:<br /><br />1. Since she wrote down what I asked for “shredded chicken” if she didn’t know the menu, she should have compared the menu while ringing up the items so she would have known “DUH NO GRILLED CHICKEN OPTION ON THE MENU EVEN AND THE FACT THAT I DIDN’T SAY “GRILLED” so she should have compared the written order to the computer screen she was ringing up.)<br /><br />2. Before she brought it out, let’s say she put the order in correctly. She should have known how they shredded their chicken since she worked there to decide not to bring it out since you could clearly see it wasn’t shredded chicken on top the nachos.<br /><br />3. When she put the order in for the chimichanga, assuming she most likely didn’t put it in correctly that she overcharged me on that, so she could have compared the menu to that item she was ringing up.<br /><br />4. When she got ready to bring the check, she should have compared the menu prices to the check as well as the written order and found the errors, got them fixed from the manager BEFORE giving us our check.<br /><br />So that’s just one of MANY stories that’s proof. We stiffed her. she deserved it. She was VERY UNCARING and VERY, VERY, VERY LAZY. She could have caught everything except for the chicken inside my chimichanga since she would have had to cut that open. Everything else though was 100% HER FAULT. I really think though since my chimichanga was overcharged she rung it up wrong initially that she didn’t change it before she handed us the check.<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-62857597674628797832016-05-20T07:02:19.794-07:002016-05-20T07:02:19.794-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />My husband and I had gone to try a certain Mexican restaurant(Andale) for our first time and ONLY TIME(remember EMPHASIS ON FIRST VISIT AND WE WERE HER ONLY TABLE, JUST PEOPLE AT THE BAR SHE WAS SERVING. I ordered the nachos with shredded chicken for the appetizer nachos. Look at this on the menu:<br /><br />“NACHOS DE LA CASA – Choice of ground beef<br />or shredded chicken, topped w/lettuce, pico de gallo,<br />sour cream, jalapenos and beans……………………………………………..7.25<br />w/Steak ……………………………………………………………………………………8.25<br />w/Shrimp ……………………………………………………………………………….9.25”<br /><br />http://andalemargaritasgrill.com/menu.html<br /><br />This is from the internet menu and it is just like this on the menu inside the restaurant. I didn’t specially order something not on the menu. We received grilled chicken from our waitress that you can *SEE* it wasn’t right, but I didn’t know since I don’t work there you know. Our waitress should KNOW what shredded chicken LOOKS like since SHE WORKS THERE, WE DON’T on the NACHOS she BROUGHT OUT!! It was our FIRST time there, so we didn’t know what it was supposed to look like(I should have though, but didn’t think about what shredded is supposed to look like, now I feel stupid about that I didn’t know just by looking at it the first second it hit the table) . Since nachos you can SEE the chicken, at least some pieces that aren’t covered up without TOUCHING anything, she should and could have caught her error for ringing it up wrong by her WRITTEN ORDER as well as the menu comparing that plate of food to the MENU noticing that there wasn’t an option nor did the customer say “GRILLED” anything. An option not on the menu even I DID NOT ORDER., HOW PATHETIC can you get, you don’t agree?<br /><br />My chimchanga I specifically said shredded chicken. I didn’t think it looked right when I broke it open, but I didn’t know how they shred the chicken they served.<br /><br />When we got our check, we were overcharged on TWO items. One was the nachos charging us $8.25(grilled chicken) when there isn’t even an *OPTION* on the menu(notice above from the internet menu) for that and I didn’t ask for something not on the menu. That was a dollar overcharge. Then, the grilled chicken is 50 cents more than what I ordered. $9.25 I was supposed to be charged, which I was charged $9.75.<br /><br />I presented the problems to her nicely; she didn’t say she was SORRY even. I would have said I was SO SORRY and asked a manager if they can take off a least a soft drink for messing up if I were the server in that situation. It wasn’t just 2 overcharges, but she messed up 2 food orders as well by ringing them up wrong(at least the nachos for sure were rung up wrong) and SERVING the nachos wrong since it was obvious.<br /><br />When I told her about there wasn’t even an option for the grilled chicken on the menu she said “It was an accident”, which I told her, which is SO TRUE, she didn’t even “TRY”. She didn’t: A. BRING out the nachos OBVIOUSLY correct by comparing the written order and menu to the food B. Compared what she was RINGING UP to the menu and the written order C. Compared the check to the menu prices to what we ordered BEFORE she handed us. How can TWO mistakes on a check be an “ACCIDENT” when you had times where you could have caught the mistakes since the restaurant was almost empty( like one other table of 2 or 3 people at it and 2 or 3 people at the bar? All that time we ate, she could have CAUGHT her mistake, for REAL. Our check times were 1:34p.m., then the credit card receipt was 2:14pm., so in all that time, since the place was almost empty, she couldn’t have caught those errors? GET REAL!! That was pure laziness and lack of EFFORT to TRY to get things right.<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-30084489189988291082016-05-20T07:00:37.091-07:002016-05-20T07:00:37.091-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />“There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.”<br /><br /><br />Here's some stories where I proved servers and/or managers wrong:<br /><br />My husband and I went to a restaurant’s lounge area that we hadn’t been to since March(towards the end of the month back in 2009 I believe), this was July 4th. They had recently decreased their flavored martini prices. They had been having this plaque at the front of the lounge when you walk in that always had half-priced martinis. They also had a menu holder advertisement that had $5 martinis. Some of the martinis had lowered prices on the menu. So what happened, I showed the bartender. He didn’t realize this and even the FREAKIN MANAGER DIDN’T NOTICE. He was on the phone telling someone they need to remove the plaque.<br /><br />Now don’t you think that’s a bit on the *RIDICULOUS* side that *I* KNEW MORE THAN THE WORKERS AND I HADN’T SET FOOT IN THE PLACE SINCE MARCH, HUH?<br /><br />Another story:<br /><br />I have experience as a customer that has had their orders wrong and many other things that have gone wrong throughout my dining experience.<br /><br />For example, a waiter we had brought out another table’s food and our food, then put the tray on top the tray jack. He aimlessly handed out entrées, which he put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. We had seen him handing out these entrées and NOT *ONCE* had gone back to his *WRITTEN ORDER* to compare the plates of food to which table had which entrée. Turns out, he admitted he grabbed the wrong one from the kitchen. The thing is, he could have easily *CAUGHT* his mistake by doing a simply GLANCE at which table had which plate of food, it’s not time consuming to do that, it’s like 3-5 second glance at his paper is all it would have taken, but he was too lazy and uncaring to do that as well as I guess he did it too to act like this was fast food when it’s not that he didn’t have to rush like that.<br /><br />I truly believe he most likely also didn’t compare his written orders to the plates of food in the kitchen as well. The main thing though is that he could have caught his mistake and didn’t *TRY HIS ****BEST***** to get it correct to our table. He looked like an IDIOT handing our table(ONLY ME AND MY HUSBAND) a completely wrong item.<br /><br />Another restaurant experience at another restaurant also where I had ordered bbq chicken nachos as my meal. Our waiter brought out food out. He tried to hand us quesdillas. Turns out, he eventually(after I had to get up to ask where my food was), admitted he pressed the wrong button, but he was TOO STUPID, UNCARING, AND VERY LAZY to compare his written order to the food, then could have easily noticed his mistake so then he wouldn’t have wasted the time he took to bring that quesdillas to us or ask us about it even. He didn’t ask for a comp as I would have. He didn’t profusely apologize like say “SO” sorry as I would have, because I would have felt bad I ruin people’s outings.<br /><br /><br />Another experience at another restaurant, we had a waitress that brought my husband a cup of bisque when he ordered a bowl. You know what a bowl and a cup looks like with NOTHING in it.<br /><br />That's just some more stories, I have more even to prove I know how to do the job better. A SERVER IS A MISTAKE PREVENTER FOR MOST ISSUES, because they can get *MOST* things corrected ****************BEFORE************** they bring them to you.<br /><br /><br />Continued next post:<br /><br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-80224911997852568582016-05-20T06:52:57.697-07:002016-05-20T06:52:57.697-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />“Seriously, take a second to think about that. You've been complaining about servers for over 10 years online! Do you really not see anything wrong with that?”<br /><br />NO, servers complain about customers on line through facebook(like the ones you hear about that get fired), to tumblr to twitter, etc. They are doing the SAME FUCKING THING. HOW AM I ANY DIFFERENT, HUH ASSHOLE?<br /><br />“PPS You could be right about one thing: if I were your sever, I wouldn't care about you or your money.”<br /><br />Then you’d have to pay to serve me when you tip out the other members of your staff. So you’d get punished too, don’t you worry. I’d also get you fired. I have gotten 3 servers FIRED and PROUD of it, so just TRY ME MF, GO AHEAD, TRY ME! I DARE YOU UNCARING STUPID ASSHOLE WHO COMPARES AN EDUCATIONAL JOB TO A NON-EDUCATIONAL JOB!<br /><br /> “However, I do care about my polite and appreciative customers very much, whom I choose to reward with my very friendly and attentive service.”<br /><br />No you don’t. If you would, you would compare every price on their check to the menu to make sure they aren’t overcharged. I sure bet you don’t do that, do you , you liar?<br /><br />“PPPS Interesting that you constantly mention your size and weight, as if that were some kind of justification for your being rude and unpleasant.”<br /><br />I am not rude or unpleasant. You are though.<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-29222489404158449102016-05-20T06:52:39.844-07:002016-05-20T06:52:39.844-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />WHERE I don’t know what I am talking about, please explain KNOW-IT-ALL JERK??? I am not wrong, because that is the GOD’S *******HONEST TRUTH********** that these are ALL ********FACTS**********. For example, the server gets the order wrong, not only did they get your order wrong, but they DELAYED your food from getting to you. So it’s 2 FUCK UPS in one situation. Also, each item that is wrong or obviously missing or obviously made wrong is an error caused by your server if they brought you your food. If another server runs the food, condiments could have still been brought out by the original server that took the order.<br /><br />“because you're trying to tell people how to do a job that you have never done. “<br /><br />I have served customers before food. It doesn’t matter if I haven’t actually been a server, just counter help, I still had to LOOK at the food to make sure I was giving the correct food to the customer, get them condiments, refills, first set of drinks, check, change, etc. I know how to do the job better though, don’t you understand? I wouldn’t just bring out food and not *LOOK* at it BEFORE I brought it. Same thing with ANYTHING you bring the customer, that includes prices on the check as well. ANY issue a server can see WITHOUT touching food and they put in the order correctly, if they bring out the food, they are responsible for that issue 100% when they fuck up serving it. <br /><br />“that you could tell a pilot that you know how to fly a plane better than s/he can because you've ridden in one hundreds of times.”<br /><br />You need to go to SCHOOL for that. You don’t need ANY education, NOT even high school to be a server, so this has made your comparison null and void. You can’t compare something that you need an education to vs. something that ANYBODY can do.<br /><br />“Ridiculous, yes”<br /> <br />The pilot example is ridiculous since you need an education for it. It’s also ridiculous that you are comparing something you need to go to school for to a person that doesn’t even need a GED to serve. YOU are the person that is ridiculous here, NOT ME to compare an educational job to a server. <br /><br />“ because you have no idea what goes on in a restaurant that isn't from a customer's point of view.”<br /><br />Doesn’t matter what isn’t the customer’s point of view since that’s not who is *******PAYING******** for the service.<br /><br />“There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.”<br /><br />No, it’s not silly. HOW can I not know when I see what ***I** would have done as the server and that I know the menu BETTER than the servers and managers of a lot of restaurants, huh?<br /><br />“Two suggestions: 1) Stop eating out because you are actually going to catch herpes from all the human saliva you surely consume on a regular basis “<br /><br />NO, I doubt that seriously.<br /><br />“and you will never be happy with the service because unhappy people rarely are.”<br /><br />I am happy. If the server is mean, lazy, or uncaring I will be unhappy with THEM NOT myself. WHY have we tipped 25%-30% and more, huh if we weren’t happy? <br /><br />“Real deal: you get crap service because you are a crap customer.”<br /><br />NO, I am not a crap customer. I get crap service, because most servers are TOO FUCKING **********LAZY ASS************ to do the ENTIRE JOB!<br /><br />“2) Go see a psychiatrist to diagnose whatever chemical imbalance or neurosis you have that makes you obsessively rant for years and years about servers.”<br /><br />I don’t need to see anyone. You have no feelings and I do, how does that mean I have to see someone?<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-1641049646085304962016-05-20T06:52:19.125-07:002016-05-20T06:52:19.125-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />Even if he didn't bring out the food, that waiter could have prevented that type of thing from being forgotten since it needs no cooking to bring it out ahead of time. It is always the person bringing out the food that is at fault for any type of mistake that you don't have to TOUCH the food to notice the mistake, unless of course, the order was put in wrong by the original server that took the order with another server bringing out the food. Of course unless, the kitchen goofs up, making it correctly even if the ticket is wrong, but that's highly unlikely scenario.<br /><br />I cannot believe you honestly think that the server is not at fault for most food mistakes. WE LIVED THROUGH THE "DUH" MISTAKES, SO WE CAN SEE WITH OUR EYES WHO WAS AT FAULT!!<br /><br />We had a waiter once admitted he grabbed the wrong entrée from the kitchen. It was just my husband and I. This waiter not only admitted he didn't compare the WRITTEN ORDER with the entrées he was bringing out, but also we saw he had other entrées for another table that he didn't ONCE get his pad of paper out to see WHICH ENTRÉE WENT WITH WHICH TABLE!! So 2 times he could have caught his mistake, but didn't *****TRY HIS BEST AS HE SHOULD HAVE, because that's HIS JOB**!!<br /><br />He admitted that he grabbed the wrong entrée from the kitchen. He brought my husband fried shrimp w/fries when he ordered crawfish au gratin w/baked potato. Those items look NOTHING A LIKE, but yet THAT WAITER WAS TOO LAZY AND UNCARING TO VERIFY *WHAT* HE WAS BRINGING US!! We still left him 17% BTW, just to let you know since he profusely apologized TWICE and FIXED THE SITUATION IMMEDIATELY just about. We honestly shouldn’t have though, because that really didn't make him LEARN anything. If I had to do it all over again, I would have tipped 13%. It's because since that happened(a number of years ago, maybe like 4), me and my husband have had some terrible experiences. We have had good ones too of course, but the servers need to LEARN that they can't just hand you ANYTHING like McDonald's cashiers do. They are there to EARN a tip, NOT to just hand you anything.<br /><br />It's very rare that it's not the server's fault. Things like if I order no pickles if you took my order and brought out my food, which there are some pickles under a bun that you'd have to lift it to see it, unless you admitted putting in the order wrong, I will assume it's the kitchen staff that is at fault and probably is.<br /><br />Things like raw chicken tenders aren't the fault of the server.<br /><br />A slightly over or undercooked steak if the order was put in correctly is not the server's fault.<br /><br />Also, some people assume things as well, that end up being wrong.<br /><br />If another server brings out a wrong side dish or if they are missing items other than condiments, no it's not the server's fault if they put in the order correctly, but it still counts against the tip. It's part of the service.<br /><br />Why also is it when you say "no pickles" or "ONLY lettuce and onions", they still have a pickle on the plate? WHY you servers can't understand that if the customer states they don't want pickles, that means on the plate, because otherwise, they'd specifically state they would have wanted it "ON THE SIDE." Think about it. WHY do I keep having servers bring me some pickles on the plate when I ordered no pickles? NO SERVERS ARE BLIND OR ILLITERATE that they cannot determine any of the obvious errors that don't have to be touched to notice the mistakes or mistake.<br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-34248794865363241202016-05-20T06:51:58.538-07:002016-05-20T06:51:58.538-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />http://www.orthogonalthought.com/blog/wp-content/uploads/2010/02/dsc_6087_550.jpg<br /><br />In this picture above, you can see the fries don't appear overdone and the bacon is NOT CRISPY. If a customer asked for their bacon to be crispy, I would REFUSE to serve it and I would have enough CARING and COMMON SENSE to get that fixed **BEFORE** I brought it to the customer only to have the customer send it back or leave me a bad tip for not caring about their food.<br /><br />My server's job isn't just to bring out what the kitchen staff gives them, it's also getting the order OBVIOUSLY correct to the table as much as possible in order to get that good tip. As someone said on a blog or forum “They just want to be tipped well and will do pretty much anything reasonable to get your money”, which that IS VERY REASONABLE to think OUR SERVERS ACTUALLY CARE ABOUT THEIR TIP TO GET THINGS RIGHT TO HAVE A BETTER TIP!!<br /><br />Get what I am saying here? MOST of the mistakes happen due to either your server if they bring out the food or another server that doesn't compare the ticket to the food(assuming the order was put in correctly by the original server of course).<br /><br />You also can notice if someone has wing sauce "On the side" vs. "On the wings" themselves. This isn't rocket science.<br /><br />Most of the things that are wrong with the food can be caught by the server if they bring out the food, even if they didn't cook it. If it's another server, they can catch obvious errors on the ticket and menu(such as menu states the item comes with bbq sauce and the ticket doesn't say "no bbq sauce") if the ticket was correctly put in by the original server that took the order. Condiments(in bottles or on the side in containers) can always be offered to be brought out ahead of time REGARDLESS of WHO brings out the food to the table.<br /><br />So most of the time when the food has something wrong with it, chances are, your server or another server could have caught the mistake before it got to you in most instances. I NEVER said ALL, but in most cases, it can be caught BEFORE bringing out the food(unless another server brings out the food with the ticket wrong), because then the original server that took the order is at fault for putting the order in incorrectly into the computer.<br /><br />There are few rare cases where the food being wrong is the kitchen staff's fault such as raw food(such as raw chicken), slightly undercooked or overcooked food that you'd have to CUT into to know if it was under or overcooked, or anything the server cannot see with their eyes unless they were to TOUCH the food. Things such as a pickle under a bun the server can't notice unless they lift the bun, so unless they put the order in wrong, they wouldn't be at fault, but in general most food mistakes can be caught BEFORE bringing the food to the table.<br /><br />What I am saying is, MOST mistakes ARE PREVENTABLE by the SERVER if they bring your order to you that they can NOTICE things wrong by comparing those written orders to the plates of food.<br /><br />Once a waiter at Chili's said "The kitchen forgot" when I had ordered 2 sides of mayo and 1 side of mustard. The thing is, my waiter brought out the food, so NO, HE HE HE HE HE FORGOT, the kitchen staff didn't step out the kitchen to bring me my food and forget obvious missing containers from my plate that aren't covered up by anything. MY WAITER DID THOUGH!!<br /><br />You walk in one room in your house with a plate of food, but forget the ranch. Even if your mom or significant other plated your food, which you even told her you wanted a side of ranch for your fries, but you bring it to another room. HOW IS THAT THEIR FAULT? It's YOUR FAULT YOU LEFT THE ROOM WITHOUT THE RANCH AND DIDN'T NOTICE IT SINCE IT'S SOMETHING OBVIOUS YOU DON'T HAVE TO *TOUCH* TO NOTICE THE MISTAKE!! – THIS ONE IS SO FUCKING TRUE and you know it!<br /><br />Continued next post:<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-86708301848143210472016-05-20T06:51:42.698-07:002016-05-20T06:51:42.698-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />4. Most mistakes with food are visible:<br /><br />A. Condiments of any kind regardless of who brings out the food can be brought out by the server ahead of time.<br /><br />B. If someone orders extra crispy bacon with their pancakes, then the bacon looks limp, not stiff, and you can even see some white fat on it, guess what? MY SERVER COULD HAVE SEEN THAT TOO AND TOLD THE COOKS IT WASN'T CORRECT, TO RECOOK IT INSTEAD OF BRINGING IT TO ME WRONG IN THE FIRST PLACE!<br /><br />C. Any wrong side dishes or entrees are the fault of the server if they bring out the food even if they put in the order right. You can tell the difference between a baked potato and mac n' cheese, yet, a waiter at Logan's Roadhouse was so stupid as to bring me mac n' cheese when I ordered a baked potato. I noticed it within 5 seconds of the food hitting my table. Like DUH a baked potato looks completely different from mac n' cheese.<br /><br />D. Any MISSING side dishes, appetizers, condiments, or entrees ARE the server's fault if they bring out the food as well. Have had that happen a few times or so. Our servers aren't blind, so they can tell if something is missing or not.<br /><br />E. I have seen a red steak delivered to someone before at Outback which means let's say the customer ordered their steak well done, that the server could have noticed the color difference as in someone's example “Steak cooked rare instead of well done ? It’s not your server’s fault, they didn’t cook it, it’s the kitchen’s fault.”<br /><br />F. If something LOOKS burnt such as a piece of bread with the food and the person didn't order it burnt, my server is at fault for serving me that.<br /><br />G. If my server forgets an item that an entree or appetizer comes with, that's their fault if they brought me my food without the item such as a side dish or ranch.<br /><br />H. I have ordered at Outback my fries "lightly cooked" "Not overdone and yellow not brown." I have had their fries before cooked the way I like them before many of times before this time I am talking about. This stupid waitress decided to blame the kitchen staff for REALLY DARK BROWN FRIES as if she was blind or something and my husband even told me he could see that they were really dark. My husband may not agree with me on every subject of course, but with that, you could EASILY tell just by LOOKING that those fries were overdone and very dark. She said she put in the order correctly. I am thinking, SO? I wish I could have said "Are you blind?" That was HER FAULT she DECIDED TO SERVE ME THOSE FRIES THAT WEREN'T CORRECT. I noticed the mistake within 3 seconds of my food being placed in front of me.<br /><br />http://www.bunrab.com/dailyfeed/dailyfeed_images_feb-07/df07_02-04_baconn.jpg <br /><br />You can tell in this picture above the bacon is very crispy just by simply LOOKING at it.<br /><br />http://4.bp.blogspot.com/_vv2IGE5obwk/RwVi-0hZziI/AAAAAAAABjc/m6bP-Te_wJE/s320/IMG_8338.jpg <br /><br />You can tell in this picture above the bacon is NOT CRISPY, just by simple LOOKING at the bacon.<br /><br />While the server didn't "COOK" the bacon, it's obvious to the *SERVER'S* EYES that one batch of bacon is crispy and the other isn't to decide to BRING the food to the customer wrong or not. It's my server's fault if they decide to bring me the bacon that's like in picture 2 if I ordered it crispy that she or he didn't tell the cooks it was wrong and get them to cook the bacon more instead of SERVING it wrong. WHY bring it out only for the food to be sent back?<br /><br />http://4.bp.blogspot.com/_DzuAhw_RcXU/TAyZ38A67EI/AAAAAAAAALo/R6zLKIKy1do/s1600/DSC_0006.JPG<br /><br />You can clearly see the fries are overdone in the picture above if the customer ordered them "NOT OVERDONE, lightly cooked."<br /><br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-82169731699304899952016-05-20T06:51:23.646-07:002016-05-20T06:51:23.646-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />We have also had servers not come to get our order due to playing around. Sometimes taking a long time or a longer time has A LOT to do with the server: My husband and I have had 3 TIMES where servers FORGOT to put food orders into the computer. We also have 8 times servers forget to get bar drinks from the bar. Once a waitress forgot to put in a bar drink into the computer. Two of the 3 times it was an appetizer and the servers ADMITTED doing so. The third time was a cup of bisque which is normally served before a meal just like a side salad is. My husband and I also have had delays due to that the servers delayed putting orders into the computer when they COULD have such as deciding to buss a table first or decide instead of a mini-greet(I’ll be right with you all), one waiter I saw decided to take a party of 6 people’s drink/appetizer orders instead of putting in our food orders into the computer. I can understand if they call you over, but if they don’t, you should be putting that order into the computer not delaying our food. The longer you wait to put in orders, the LONGER WE WAIT!! So truly think about that MOST of the time when you wait a LONG TIME for your food or bar drinks even, it could be the server’s fault. 9 times out of 10, your server had *SOMETHING* to do with the delay in most cases! That’s the GOD’S TRUTH!<br /><br />Let’s go over these REAL stories that HAPPENED to us, shall we:<br /><br /> 1. The waitress delayed the food due to putting another table’s side salads on the tray and then delivering them to them first off the tray BEFORE our entrées that were ordered WELL BEFORE those people were in the building. Delay was the server’s fault at least 20 seconds or so.<br /><br />2. The waitress didn’t come back to get our entrée order when she was tucking in chairs instead of attending to her customers. Server’s fault we waited longer for our entrées.<br /><br />3. Waitress went ahead and ordered for us, then served us what SHE wanted to serve us instead of asking before she placed the order. Server’s fault for the wrong cheesecake and for the huge delay.<br /><br />4. Server decided to when greeted BEFORE we got a chance to say what we wanted to drink how was our Mardi Gras was and did we go to any parades. Well, time is urgent when they had a 15 minute wait for a table, WHY would you CONTRIBUTE to a longer wait for a table(besides us not just us) and make people wait longer for their drinks and food if they can’t PLACE their order?<br /><br />HOW can you say I am not correct when we have been through EVERY ONE of these issues in some way or another, huh?<br /><br />1. They can put in the order wrong into the computer or if it's a written ticket they submit, they could have written something down wrong or hard to read.<br /><br />2. They could have forgotten to put in the order in the first place.<br /><br />3. Servers can also misunderstand what the customer is saying such as 2 times when I ordered 2 sides of bbq sauce and the stupid idiot servers thought I didn’t want bbq sauce on my ribs when I NEVER ONCE SAID I didn’t and I didn’t say “ON THE SIDE”, I SAID SIDES, which means extra. One of those times I said extra even.<br /><br />Continued next post:<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-70534906033869981402016-05-20T06:49:59.653-07:002016-05-20T06:49:59.653-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />1. Once, we had a Red Lobster waitress had our 2 entrées on the tray as well as 2 side salads that were for a couple that wasn’t even there when we ordered. Anyway, instead of bypassing their table to hand us ours first since WE DID ORDER FIRST(common sense would tell you that it takes more time to cook food than it does to fix a side salad anyways even if it wasn’t our server that delivered our food, but it was our waitress that delivered our food), she decided to hand them theirs first off the tray. THAT IS SOMETHING THAT IS IN THE SERVER’S CONTROL TO HAND OUT THINGS OFF THE SAME TRAY IN THE ORDER IN WHICH IT WAS ORDERED IN!!<br /><br />2. Once, we had a waitress that greeted us which we ordered an appetizer as well as our drinks when greeted. I saw she tucking in chairs at empty tables and pretty much doing everything but coming back to get our entrée order. Well, I found out what happened. She brought out our appetizer and when I asked she said that she wanted to wait to put in our entrée orders. The thing is, that delayed us more by not at least coming to GET our orders. That way, when the appetizer was ready, we wouldn’t have gotten delayed eating our appetizer since we then had to give our entrée orders when we could have given our entrée orders WELL BEFORE THAT and we would have gotten our entrées faster due to that she could have just left to put our entrée orders into the computer after delivering our appetizer instead of taking time to order when our appetizer was sitting in front of us. The point is, SHE delayed our entrées as well as to be able to start eating our appetizer because she could have at least TAKEN our entrée orders and then when our appetizer would have been brought out, could have immediately gone to the computer to put our entrée orders in. What she did was make us wait while our hot appetizer was sitting in front of us, we couldn’t touch it, because we had to order our entrées and could have done that wayyy before that. She also delayed our entrées because we had to spend extra time AFTER our appetizer arrived to give her our entrée orders when we could have done that wayyyy before that.<br /><br />3. Once, we had a waitress that assumed that because they were out of raspberry topping for a cheesecake slice when we had ordered dessert that she’d bring us strawberry. Turns out, she knew when she put in the order that the computer had it the manager told us. So she did it on PURPOSE to be so lazy and uncaring as to not come to ask if we wanted the next closest thing. We didn’t, we sent it back, so she had MORE WORK. Also, she didn’t even think about what if someone is allergic to strawberries. I just honestly can’t believe someone would do that. If they are out of something, common sense would be to come to see if the next closest thing is ok. Not everyone wants the next closest thing. So it wasn’t like it was just getting the order wrong by accident or by not verifying the written order with what she was bringing or putting in the order wrong by accident, this was on PURPOSE to be LAZY and to ASSUME. I didn’t know at first that she did that. I thought at first she just was that stupid(or truly just messed up(highly doubt it)) to bring us strawberries on top of a cheesecake when we ordered raspberries.<br /><br />4. Your server delays coming to get your order or delays you ordering due to personal conversation. We have had that before as well. Once, we had a waiter that we didn’t know after waiting 15 mins. for a table on Mardi Gras day ask us BEFORE we ORDERED ANYTHING “How’s y’all’s Mardi Gras” “Go to any parades.” See, I don’t mind chit chat with a stranger, but be considerate to do it AFTER we have our orders into the computer so you don’t take up our time. <br /><br />Continued next post:Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-3703730397604045792016-05-20T06:49:31.765-07:002016-05-20T06:49:31.765-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />Why would ALL of those people AGREE with me and they were FUCKING SERVERS, HUH? THEY DID THE JOB, BUT AGREE WITH ME. WHAT DO YOU SAY ABOUT THAT? IT'S because those servers are hard workers and the ones that disagree with me aren't. It's that simple.<br /><br />Also, think about it logically EVERY SINGLE THING I have said: Go 1 by 1 with it.<br /><br />1. WHEN do you put in my order? Do you wait or do you go put it in immediately after taking it? If you are double sat or triple sat, you can still go put in each order into the computer after taking each table’s order. By not doing that can result in a much longer wait and that would be YOUR FAULT. <br /><br />2. FORGETTING to put in an order. My husband and I have experienced this for REAL that servers ADMITTED to our faces they have FORGOTTEN TO PUT ORDERS IN. All of them were appetizers, bar drinks, and a cup of soup.<br /><br />3. Did you put in the order CORRECTLY into the computer? Have had many times servers ADMITTED to our faces they did not do that correctly. Have had wrong entrées before due to our server putting in the order wrong. Have had wrong bar drinks too due to the server putting in the order wrong.<br /><br /> 4. Did you FORGET ANYTHING I ORDERED such as a SIDE DISH? We have had this happen a number of times as well. <br /><br />5. Did you DROP anything I ordered? Luckily, we have not had this happen, but I have seen a server once drop some fries from a plate before and I did have a waiter spill some margarita martini when pouring into a martini glass. In other words, it is possible, not likely, but very possible. <br /><br />6. Did you remember to GET my food? We have had a server do that before. Also, we have had a number of servers forget bar drinks.<br /><br />7. Did you bring out my food obviously correctly if you bring my food out? Do you realize how many times OUR OWN SERVER brings out DUH mistakes like the side dish is wrong, the entrée is wrong, something obvious is not correct bacon that isn’t covered up isn’t extra, extra crispy when you can clearly notice that it isn’t without touching anything, etc.? Every DUH mistake you bring out is YOUR FAULT I am waiting for what I did order by you wasting my time bringing me the wrong item or wrongly prepared item or forgot something. While we all make mistakes, I would have to say a good 90% of the time, servers NEVER COMPARE THE WRITTEN ORDERS TO THE FOOD, because they are TOO LAZY and DON’T CARE!! <br /><br />8. Servers DO wait to put in entrée orders when appetizers, side salads, or cups of soup are ordered. THAT *IS* THE GOD’S TRUTH! Sometimes it’s TOO LONG THEY WAIT! If it’s another server, it still doesn’t make it the kitchen staff’s fault I have the wrong side dish for example since that is something that’s obvious. It’s either my server that didn’t put in my order correctly or this other server that didn’t compare the ticket to the food or that this other server did compare the ticket to the food, but just missed it(HIGHLY UNLIKELY, but possible).<br /><br />9. WHEN do you come to GET MY ORDER? That part is covered in #2 below.<br /><br />10. WHEN do you DECIDE to LET ME ORDER? That part is covered in #4 below.<br /><br />11. WHEN do you decide to DELIVER MY FOOD? That part is covered in #1 below.<br /><br />12. Do you, because they are out of something, decide to assume everyone wants the closest thing so you do the ordering for me? That part is covered in #3 below.<br /><br />13. WHEN do you decide to check up on WHERE the food is? If the kitchen staff somehow lost the ticket, did you wait 30 minutes and then decide to find out that or did you check after 10-15 minutes to see that our food was getting started on?<br /><br />Continued next post:<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.comtag:blogger.com,1999:blog-2427972693054652420.post-54950811933887623962016-05-20T06:48:32.491-07:002016-05-20T06:48:32.491-07:00ConcernedaboutSprings1'smentalhealth – Continu...ConcernedaboutSprings1'smentalhealth – Continued:<br /><br />Next:<br /><br />http://badgerandblade.com/vb/showthread.php?t=46509&page=12<br /> Gabe said: <br /><br />“recall a particular server at an Outback Steakhouse keeping 94 cents change we should have received. Typically I have seen them give you say $6 back, when they should have given you $5.94 change. This guy just gave us $5 back. I was like, WTF? Amazingly enough we got the same waiter again weeks later and guess what, we should have got say $5.45 cents back...but again, got only $5 back. Needless to say, he was shorted on his tip both times for being a f**k nut. I really hate bad service. You would expect better from people in the "service industry".”<br /><br />Even he thought it was presumptuous to keep money without his permission. It's the PRINCIPLE of it that you get your change back everywhere else, WHY if the employee makes tips, they think they can just take it beforehand as if they have ANY RIGHTS to **SOMEONE ELSE'S MONEY?** <br /><br />Next:<br /><br />https://www.reddit.com/r/AskReddit/comments/1icvlp/serverschefs_of_reddit_what_actually_happens_when/<br /><br />Bartheimius said: “I personally send back more food than my customers. If my cooks give me food that looks like shit it gets shoved back through the window.”<br /><br />Kmlixey “A good server would check the food as best as possible to avoid a send back.”<br /><br />Continued next post:<br />Springs1https://www.blogger.com/profile/16330862403978274454noreply@blogger.com