Sunday, July 15, 2007

How to Be a Good Server in a Restaurant

Some servers don't seem to have common sense these days. Sure there are many fantastic servers out there, but some just are either too lazy or just don't get what earning a tip means. Some obvious mistakes sometimes happen. A wrong entree from the same server that took the order is brought to the customer. Think about that. Doesn't that show how little the server is trying to please the customer? My husband got handed a shrimp entree instead of an augratin entree. I got handed quesadillas instead of bbq chicken nachos. I mean, this is ridiculous that a server can't REREAD the order they wrote down BEFORE they hand it to the customer. I feel a lot of times it's about laziness. It's too much trouble to reread that order it seems. I've also gotten many of times missing condiments I specifically ordered or condiments that were supposed to come with an item that was listed on the menu. That's pretty bad when a server doesn't NOTICE things are missing. It's truly the lack of caring and effort. When a wrong entree is brought out by the same server that wrote down the order truly makes me not understand why they didn't notice something so VERY OBVIOUS. It's just like DUH, but some of these servers today don't seem to be all there. I know if you rush, you may hand the wrong thing to someone, but to not make sure it's even the correct item is just plain STUPID. These servers are just doing what I call "serve-n-run." They aren't double checking the cook's work or even their own. The bbq chicken nacho incident happened due to the SERVER pressing a wrong button. The augratin incident was the server handing a bunch of entrees for our table and other tables. He told us he grabbed the wrong one. See, that server truly just "served and ran." Not LOOKING at what you are handing someone is just STUPID. That also goes for checks. We've also had a wrong check handed to us for another table. Again, another server not even paying attention to what he was doing. I call those types of servers "Print-n-run." Printed the ticket and ran is what he did.

These are the steps on how to be a good server in a restaurant:

1. Try to greet your table within 3-5 minutes. Try not to end up taking 8-10 minutes to greet a table, because that's when customers start to get irritated. If you do take longer than 5 minutes, do apologize.

2. Make sure customers have utensils. I can't count the times I've either had to get up to get my own utensils or had to asks my server for some. I've also have seen other customers and even my husband was brought food(which I didn't order any food that time) without any utensils. What kind of service is that, you know? Treat others as you would want to be treated. Would you want to be served food without anything to eat with or even a napkin?

3. Bring extra napkins always. MOST people, especially kids or if a person orders messy foods such as ribs, will more than likely need extra napkins.

4. Do ANY up selling BEFORE the customer orders, NOT AFTER the customer just placed their order. A couple of times I ordered a specific margarita they had on the menus at 2 different restaurants and those servers decided to try to sell me a different margarita AFTER I told them already what I actually wanted. That not only wasted their time, but irritated me. I feel how dare they try to CHANGE MY MIND! It's MY decision, NOT THEIRS! If the server wants to up sell me something, it's much nicer to do it BEFORE I've made up my mind, NOT AFTER. I am NOT going to change my order because they want to sell me something more expensive.

5. Never bring ANY FOOD OR DRINKS to the table without knowing if the customer wants it, even if it's just water. Also, the server should ask if the customer wants lemon with their water. Some people may not want a slice of lemon. The server should ask or let the customer ask if they want a refill or anything for that matter. Some people like automatic refills, but I feel that a server can waste time at times getting things that the server isn't 100% sure that the customer actually wants a refill. I've declined refills before at times as well as changed the soft drinks I have ordered even. I am glad when servers ASK me instead of bringing something to the table that I didn’t order. I don't care if it's free bread or chips & salsa, NOTHING should be ordered for the customer and that even includes a glass of water. The customer is the person that is ordering, NOT the server. There’s no reason for a server to order for their customers unless the customer tells them to. Some things to consider like maybe they don't want water or maybe they don't want free bread, because they are on a diet.

6. Bring drinks that aren't from the bar out first if there are any. For instance, if a customer at the table orders a drink from the bar and everyone else at the table orders soft drinks or tea or water, don't make everyone at the table suffer by waiting until the drink from the bar is ready.

7. Always give straws with drinks that normally get straws such as soft drinks or tea. If the customer doesn't use it, it's at least avaiable if they do.

8. Don't make small talk or jokes unless you have the time. MOST people in general DON'T want chit-chat in their dining experience. A good server doesn't usually have TIME to WASTE like that. It's also INCONSIDERATE to customers that are WAITING for things they have asked for to play around. Servers, think about if you were the customer, would you want to wait longer for what you've asked for so your server could chit-chat?

9. When customers are placing their order, WRITE their order down. Write down EVERY detail and repeat the order to the customer. Make sure you understand every detail like if they said "no tomatoes" and you may have thought they said "only tomatoes."

10. Don't EVER come back to the table after you have left to ask the customer to repeat their order! That's an interuption that's truly not necessary. Now if they are out of something or there's a problem with what someone ordered, that's completely different. I am talking about servers who don't write down orders or servers who didn't fully write down the order or get the entire order written correctly the FIRST TIME AROUND as they should have. For instance, I ordered a margarita with salt one time and the waiter came back to my table to ask if I wanted salt. He should have gotten it correct the FIRST time around. I also had a waitress one time ask "Did you say mudslide or a white russian?" I ordered a white russian, not a mudslide. My point is, points off the tip when I have to be interrupted for a server not getting all the details right the FIRST TIME AROUND. I understand if I have to repeat my order while they are intially taking my order, but to come to ask me AFTER they have already left the table is just not good service. As I said before, if they are out of something or there's no way to make a certain thing the way the customer wants it, that's understandable to have to come back to the table, but don't just come back to the table because you didn't get the ALL the details the first time around.

11. Know the menu. If I ask what comes in a side salad because of the fact that usually for some reason, a lot of menus don't list what comes in, don't tell me you don't know or need to ask someone UNLESS it is like your first day or something.

12. When a customer places their order, if they aren't asking for your help, DON'T try to help them, meaning, don't put your opinion about what you think they want to order. I already had 2 servers tell me "You know it's not a big salad" when I ordered 4 sides of ranch for a side salad. What happened was, I also was ordering other items that I wanted to dip the ranch in as well, so I just decided to order all the ranch at once not to make it confusing. I find that to be RUDE to tell someone that. It's not my server's business to tell me what their opinion is about "HOW MUCH" I am ordering. I ended up having to waste my time telling one server that I was going to use it also for the cheese sticks I ordered and the other server I decided to make it simple by telling that server I just like a lot of ranch so I wouldn't waste my own time.

13. Don't be NOSY. I had a server at Denny's ask "What do you need all of that for" when I ordered several condiments. I was nice and told her what all the condiments were for not to be rude, but I really felt that was NONE of her business. It was VERY RUDE to ask that in my opinion. It also made her look lazy by acting as if she wouldn't have wanted to bring all of that by asking me such a question.

14. Don't make comments about what a person orders. I had a waiter one time make fun of me by saying "You want some more ranch" just because I asked for a lot of ranch after we had already paid and were getting ready to get up from the table to leave as he was bussing another table. That's just MEAN. Keep your comments to yourself. It won't help your tip any and I can report that to your manager if you are rude to me.

15. NEVER "ASSUME" ANYTHING, EVER! For example: My husband and I ordered 2 appetizers as well as 2 entrees at a restaurant. I didn't want what he wanted and he didn't want what I wanted, so that's why we ordered 2. We figured we could take the food home if we had too much. The waiter ASSUMED I wanted the appetizer with my meal. For starters, I NEVER ONCE said that. Also, I should assume that since the menu states it's an appetizer, that I would get it as an appetizer unless I state otherwise. We were waiting quite a while when the waiter came around and we asked where my chili cheese fries were. Our waiter replied "I thought you wanted it with your meal." I told him "I never said that." I was SOME PISSED that he "ASSUMED" we were going to "share" the first appetizer. Anyway, I received it 2 minutes literally before our entrees came out.

I also recently had a waiter assume my husband and I were going to share an appetizer. I didn't want the appetizer he wanted, but I did want a salad added to my entree. The appetizer came out, still no salad. I asked the person that ran the food about the salad, which he replied that I would have had to tell my server I wanted it as an appetizer. I think that's so ridiculous. The side salad needs no cooking, so I thought I'd get it like I normally always did within 5 minutes or so after I ordered my entree. I thought at the very least, I would have gotten it along with my husband's appetizer, which I received it way after he was almost finished it. I feel the SERVER is the one at fault here, NOT ME. I SHOULDN'T have to tell him I want my salad at the normal time it comes out if someone else at the table wouldn't have ordered an appetizer. That's ridiculous. I don't understand why he couldn't have ASKED me instead of ASSUMING I would have wanted it after the appetizer came out. I would have wanted it BEFORE the appetizer came out. I would think MOST people want things as quickly as possible for the most part(not talking about getting appetizers and entrees at the same time, because that's different). I am talking about the first course of the meal should be the fastest thing that can come out. I guess they do this, because they figure they'll bring out the salad after the appetizer incase if the person is still eating the salad when the appetizer arrives. I still feel the SERVER is at fault for assuming I wanted to share my husband's appetizer with him.

16. If a customer specially requests for something, DON'T LIE TO THEM. I've asked a waitress one time if she could bring the condiments I ordered before the meal came out. My food arrived just as I thought from another server without the condiments I ordered. She LIED to me, so her tip was 10%. I was trying to prevent the situation from happening, because I know usually when someone else takes the food to my table, I usually don't get my condiments as I've ordered them.

17. If someone wants a 2 for 1 drink "ONE at a time" respect that and only bring out one at a time. Also, ASK if the customer would like the drinks one at a time, which you might be surpised they MIGHT just want it one at a time due to ice making the drink watered down or maybe they might not want the second one.

18. Immediately put the order into the computer RIGHT AFTER you take the order unless there are food or drink orders that were ordered before the customers that you just got the order from that are ready, then obviously, bring those customers their food and/or drinks they ordered first, then put the order into the computer.

19. Servers should bring ALL condiments BEFORE the food is arrived. There is NEVER a reason to trust another server that ends up bringing out the food. If you want a good tip, make sure what that the things that are truly IN YOUR CONTROL will be correct at the very least. I have had 5 servers VOLUNTEER(meaning I didn't ask them to do that) to bring my condiments BEFORE my meal arrived whether or not they actually took my food to me. If someone orders a side of ranch, there's NO REAL REASON to wait all the way until the food is ready to bring it out which is usually around 25mins or so, when ranch doesn't need ANY cooking. Same thing with other condiments like mayo or mustard.

20. Make sure you are bringing enough of what the customer has asked for. My husband asked for ketchup and the waitress brought out an almost empty bottle, not enough for him to even get much out. Also, if someone asks for a "SIDE" of something, bring a "FULL" side, NOT "a HALF side." It's ridiculous that now I am having to tell my server, "Fill it all the way." I think that's just ridiculous. If I ask for a "side", I want a FULL SIDE. Especially if I asks for 2 sides of mayo, don't bring me 2 "half-sides" of mayo, because then it's like only having ONE side of mayo, so then you have to make another trip to get another side of mayo as I specifically ordered it. It's not like the server can't SEE that it's not full. Bring customers enough condiments so you WON'T have to make extra trips. Do you honestly care about the pennies it cost the restaurant to maybe give too much or do you care about your tips? I think a customer would rather have more than enough, than not enough, wouldn't you?

21. When the food is ready, if the same server takes the food to the customer that took the order, that server should be comparing the plate of food with the written order to see obvious mistakes such as a wrong side dish, a wrong entree, missing things, or anything that's obvious like a grilled chicken dish that's supposed to have swiss cheese(yellow) has bright orange cheddar cheese.

22. Make sure when you bring out someone's food that the item has the condiments that are listed on the menu unless told by the customer that they didn't want the condiments that come with the meal. I have had servers assume just because I ordered a side of ranch, I didn't want the marinara as well with cheese sticks. I don't get that, because they didn't even consider that since usually appetizers are shared, that just maybe the other person at the table might like the sauce that COMES with the item and the other person wants the other sauce. We both happen to like both sauces and dip them in both.

Also, I've had times when the condiments that were supposed to come with the food according to the MENU, weren't on the plate, meaning the server didn't verify the food they were taking to me with the menu. Like at Denny's, my husband ordered cheese fries as his appetizer and the ranch that was listed it came with and even had a picture of it, wasn't on the plate from our server when it arrived. I feel, how STUPID is it not to even realize something is MISSING and still take it to the customer like that considering they have it in a PICTURE as well as listed in the menu description. I feel if you don't know the menu, at least take a menu and verify the food BEFORE taking it to the customer.

23. If you run someone else's food and get a request for something such as a refill, please tell their server or even go get the refill. I have had some good and bad luck when I've done this. If my server is not around and if I want a refill, I will ask whomever comes to the table, considering they ARE a "SOME PART" of MY service. Sometimes those other servers worked as a TEAM by actually getting the refill for me, one time a server lied to me, and another one said something about that my server will get it, which she DIDN'T relay the message. The point of this one, WORK AS A TEAM, because it will come back to you. If you help out this other customer's table you don't have, but then another server helps you out with a customer's table you DO have, it truly all works out. No one seems to want to work as a team anymore these days. The people that do, are hard to find.

Also if there is a mistake that can be caught by this other server such as a missing item or wrong food, this other server should be the one to fix the situation to make it right, NOT make the customer wait longer to get our server to fix it. I don't get why MY server usually is the one that gets the forgotten condiments when another server brings out my food without the condiments I ordered. I feel WHY have another server run the food if they aren't going to verify the ticket with the plate of food? It's useless to have a food runner system if the other server doesn't verify what they are taking to the table is correct even. I am ONLY talking about things that are obvious that are wrong. Sure my server could be at fault for not putting in the order correctly to begin with, but I am willing to bet more than likely, it's the other server that's too lazy to read the ticket.

24. Check back with your customers once ANY food has arrived if someone else ran your food, because they may have a mistake that was not noticed at the time the food was ran, so no one was told about the mistake. It's important to check back with your customers to make sure the customers are happy with their food. It's not just mistakes that could be a problem, it could also be the food is cold or some type of other problem. If you don't check back with your customers, you won't know if something is wrong or not. Also, ask if they need anything. They might need something they didn't think of such as A-1 steak sauce or a refill.

25. If a mistake is made of any kind, apologize. I can't count HOW MANY TIMES I NEVER get an apology. I am not mean, I just tell them "I ordered such-n-such. At the VERY LEAST, say you are sorry. It's the RIGHT THING to do. It may even boost your tip such as when I have had apologies, that I tipped higher all because they were NICE about it.

26. If a mistake is made that's major such as a wrong entree or an overcharge, have the decency to TELL YOUR MANAGER! I can't count the times I didn't get a visit from a manager when MAJOR mess ups have happened. Also, if it's YOU who made the mess up, YOU try to make-up for it by asking the manager if he or she could comp something. Also, a major mess up should come with a PROFUSE apology such as "I am SO sorry." Not just a lousy "sorry" when the mistake is huge.

27. If you are server running someone else's food and there's a mistake of some sort, APOLOGIZE, even if it's might not be "YOUR" fault. Customers do usually want to hear an apology when something goes wrong. It IS the NICE thing to do.

28. Don't EVER ARGUE with a customer, even if you know they are wrong. Let the MANAGER handle it. Like if they claim they ordered a certain item and that is truly what they didn't order, arguing will not do anyone any good. Your tip will suffer more than likely. Just take the food back and tell the manager what happened. What is the point of fighting what a customer that thinks they are always right? You will NEVER get through to them, so WHY BOTHER wasting time?

29. Don't take things off the table without making sure the customer is truly finished with the item. I, one time, put a side of remoulade sauce on the side of the table that had the salt shakers at the booth we were sitting at. The waitress for some weird reason didn't get the hint I still wanted it considering I didn't put it at the end other end of the table. She should have just asked me instead of just grabbing it, which I told her I still wanted it. Another time I was still drinking a margarita and the waiter kept trying to take my glass before I was finished with it. That's just irritating. NEVER take something off the table if it's not finished with unless you have permission to do so!

30. If you see my glass almost empty, it would be nice if you offered me a refill instead of just picking up appetizer dishes for instance. I shouldn't have to ask for a refill if you are at the table and see my glass almost empty, I may want more drink possibly. Especially if I haven't received my entree yet. When I see a server not be OBSERVANT like that, it just boggles my mind that they couldn't ask me and I ended up having to ask them as they were ready to walk off with the dishes.

31. Wait until everyone is finished to ask about a dessert. If everyone isn't finished eating their entrees yet, just ask if they need anything. I find it rude in the middle of me eating my entree, for a server to ask about a dessert, because it makes me feel rushed.

32. If you ask the customer if they want something and they say "NO", DO NOT try to change their mind. I can't tell you how aggrevating it is to have to almost argue with the server to get them to understand I don't want a dessert this time or whatever it is. If they say "NO", they MEAN IT!

33. Make sure there are NO overcharges or undercharges on the check and that it is indeed THAT customer's check. I have had prices that didn't match the menu. I have also had a server charge me for a salad without an entree, even though I got an entree. So make sure you press the correct button. My husband and I have had our credit cards rung up on the wrong table. We have been given the wrong check before. We have had extra items as well as missing items on the check. I also had substituted a cheddar cheese on a sandwich that came with swiss cheese, but was charged extra as if I was adding cheese to the sandwich. That time I also didn't get charged for a margarita that was almost $7. So not only did I have an overcharge, but also an undercharge in the same check. That just shows how some servers don't look over their work.

34. NEVER, EVER, bring the check without either being asked or asking. I have ordered a mixed drink AFTER a dessert at times. I truly HATE when servers bring the check along with the dessert as if they can read my mind or something. It's NOT their call to make if I am ready for the check or not, it's MINE. You NEVER KNOW, maybe the customer wants to order something else. I just had a waitress last night bring us the check just because we asked for boxes. She didn't even offer us dessert, which I actually wanted to order another mixed drink, but at the time I asked for the boxes, I still was drinking my margarita I had ordered beforehand, so I wasn't quite ready for the next drink yet, nor did I even decide what drink I wanted.

35. Do not waste your time writing "thank you" or draw smiley faces or even circle the amount on the check. If it's really busy, WHY make the customers wait to leave that much LONGER to write that? Even though some say it boosts tips, it truly doesn't for most people. Think about it. If someone has a bad experience, the server writing "thank you" is NOT going to help, because they STILL will be pissed off. If someone has a great experience, they are still going to tip what they are going to tip. They aren't going to just change their mind and give more. If they would, that would be rare. It wastes other customers that you serve time as well as those customers.

36. Don't tell the customer about a survey. Customers can READ FOR THEMSELVES! Don't waste their time telling them about it or circling it. The more the servers pressure me to take the survey, the more I WON'T do it. Just let customers decide for THEMSELVES if they would like to take the survey.

37. Do things in the order of arrival. If I just asked for the check, get the check unless someone's food or drink is ready that had ordered BEFORE I did. Don't go to 2 other customer's tables to find out if they need anything. That's just RUDE! People usually want to leave when they ask for the check, so be CONSIDERATE not to WASTE ANY of their time by getting the check as soon as possible unless someone's food or drink is ready that had asked for their stuff BEFORE I did.

38. Ring up the check within a 3 minute range at the MOST. Don't make the customers wait 5 minutes or more to be able to leave.

39. When giving back change or the credit card receipts, give back the check. I don't understand why some servers decide to keep the check? I happen to like to keep it remember what I got last time or if I do pay with cash or a gift certificate, I can remember the server's name.

40. Give ALL change back, even if it's just a penny unless the customer TELLS you to keep the change. NEVER just not return someone's change or ask if they want change. Always give back change unless the customer tells you to keep the change, because they haven't tipped you yet. One waiter one time kept 31 cents change and only gave me back a 5 dollar bill from a check that was $34.69 that I paid with (2) 20 dollar gift certificates. I found that to be presumsious of him. It WASN'T "HIS" money YET, it was my money. Instead of $4.50 we were going to leave, because his service wasn't so great, he got stiffed all because he STOLE from us. He had NO RIGHTS to that money YET! GIVE BACK ALL CHANGE UNLESS THE CUSTOMER SAYS YOU CAN HAVE IT!

41. Servers should wait until the customer has left to pick up their tips. I feel servers will find out soon enough and I feel if they take it when I am finishing my drink or dessert, if I didn't tip well due to not-so-great service, it makes me uncomfortable that they are probably giving me the evil eye. I feel just take the tips when the customers have left.

1,755 comments:

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Springs1 said...

BatBytch

“We are required to bring out certain things.”

It’s not required that you can’t ask first before you put it on our table such as free bread.

“If you wish to have good service, have good manners. (I.e. 'No thank you)”

It’s not good manners to say “no thank you” to wasting SOMEONE’S TIP MONEY(which is their time they are paying for).

Good manners would be to APOLOGIZE for getting THEIR ORDER WRONG OR REQUEST WRONG. THAT is what good manners are. You ASSUMED WRONG, THEREFORE YOU SHOULD APOLOGIZE. It’s just like when servers have given us the check and we weren’t ready for it, there should be an APOLOGY for ASSUMING WRONG, TRYING TO CONTROL OUR TIP MONEY(dining experience), and RUSHING US. You apologize when you assume wrong. THAT’S JUST COMMON COURTESY AND MANNERS.

I can’t believe you think I should say “thank you” for wasting my time. That’s hilarious and pathetic. If you waste my time, WHY THE FUCK WOULD I THANK YOU FOR THAT, HUH? That makes NO SENSE WHAT-SO –EVER. WHY would I be GLAD you CONTROLLED MY DINING EXPERIENCE OR HAVE TO FEEL OBLIGATED TO TAKE IT WHEN I DON’T WANT IT, HUH? I have kept some refills before at times because it made me feel obligated to take it. WHY make someone feel that way?

“A restaurant is supposed to work as a team.”

So you can honestly say you compare the written order or if you aren’t the server that took the order ticket or computer screen order(assuming the order was put in correctly of course) to the food for obvious errors whether you are the server or if you are a food runner/other server? A team means just that, not trusting the other person didn’t make a mistake, especially if it’s your table, that’s on *YOU* if you decide to leave one room and go into another for example with the wrong side dish or without the side of ranch.

Most people though don’t work as a team and you know it, including you that wants to blame the expo for what ***********YOU BRING OUT TO THE CUSTOMER*********. It’s not the expo’s fault EVER for a missing or wrong condiment.

“And we need to trust these people to do the jobs they are given.”

No, you don’t. You trust *******YOURSELF*********** FOR YOUR TIP BY EARING IT ***********YOURSELF**************. Trusting for things you can control yourself is lazy and EXTREMLEY UNCARING.

“If something goes amiss, it isn't always the servers fault.”

No, but MOST of the time it IS though. Most issues are OBVIOUS such as if my server brings me my food, my side of ranch isn’t on the plate, that’s ********ALWAYS********* my server’s fault even if my server doesn’t bring out my food, because they could have brought that ranch out AHEAD OF TIME TO AVOID such a thing. YOU EARN YOUR ********OWN TIP IN LIFE*********! NO ONE IS GOING TO IT FOR YOU!

“Sometimes expo doesnt send out ranch, but truly an easy fix.”

That fix should be caught ************BEFORE******************* the food is brought out. That should not get to the customer’s table without it. You could have brought that ranch out ahead of time. It doesn’t even take 5 minutes to get a side of ranch.

“I will never come back to this blog again.”

That’s because you know I will tell you the GOD’S TRUTH that you sound like you are an EXREMELY LAZY AND VERY UNCARING WORKER. I am not going to let you have the last word when you are being such a person that is being selfish. If you weren’t, you would have tried to notice that wrongly rung up check most likely and I bet because he bitched at you, you *LEARNED* from it, didn’t you? You LEARNED that you need to check the check for accuracy. That’s it’s not just food and drinks you serve that counts, it’s the check too that you serve. That counts just as much as the food and drinks.

“This article became a joke after a minute.”

Contradicting your own logic you said this “And I agree with a lot of your points.” Either you do or you don’t.

Continued next post:

Springs1 said...

BatBytch

“I just dont understand how you are so Arrogant about something you just dont have a clue about.”

When you have over and over the SAME ISSUES happen, you realize *****WHO CAUSED IT AND WHY IN MOST CASES*****, that’s what I have a clue about. YOU SURE DON’T.

I have never been a server, just counter help at a donut shop/diner back in 1998-2002 off and on a little over 2yrs worth. We served regular food items like burgers, sandwiches croissants, etc., not just donuts. I served people inside, to-go, and drive-thru as well. This was my first job which back then min. wage was $5.15/hr, within a month and a half got to $5.50. If I handed someone food that was missing something that wasn’t something covered up, that was my fault, not the kitchen people. I have common sense, you sure don’t.

You have no clue. If I am 36yrs old, going to be 37yrs old soon. If I were a server, I would be comparing the menu to what I was ringing up until I truly learned the menu as well as learned it at home. You don’t want to work hard or take ******ANY EFFORT*****, so why do you think that overcharge happened? I mean if you decided to not compare the menu to what you were ringing up, that’s WHY you didn’t get it right. You didn’t TRY. No one would have to train me on that and no one would have to train me to compare the menu prices to the check prices either. No one would have to train me that if I leave one room, go into another, if I took the order I should KNOW what the customer ordered for anything obvious that appears missing or wrong.

I will also repost my stories about mugshots, Andale, and Copelands. This will make you see WHY am I so Arrogant about it. Hopefully you will read and*SEE** that I know how to do the job MORE THAN YOU DO.

You wouldn’t believe some of the DUMB DINGY servers out there like not giving you appetizer plates BEFORE the appetizer arrives or at least with it, they wait until after like MORONS. Dingy servers that bring you out the completely wrong food when they didn’t take any *EFFORT* into getting it correctly to your table. Dingy servers that serve you food without utensils. Dingy servers that you have to show the menu to them what it has, etc.

“Serving is not as easy as it seems.”

That’s the one thing I will agree with you on, but that doesn’t mean you should be lazy and not**CARE** about what you are doing.

“try and be more understanding.”

I am understanding when I see the server ****************TRY********************* THEIR BEST*********, NOT when they are being lazy and uncaring. I will never be understanding of the servers that I have written about in my stories I will tell you the next posts.

As I said, I will repost my mugshots, etc. stories.

Springs1 said...

BatBytch Here's the stories:

The entire point of this story that happened to us was that our waitress didn't compare the *MENU* to *THE COMPUTER* to make sure she was ringing up the correct items:

My husband and I had gone to try a certain Mexican restaurant(Andale) for our first time and ONLY TIME. I ordered the nachos with shredded chicken for the appetizer nachos. Look at this on the menu:

“NACHOS DE LA CASA – Choice of ground beef
or shredded chicken, topped w/lettuce, pico de gallo,
sour cream, jalapenos and beans……………………………………………..7.25
w/Steak ……………………………………………………………………………………8.25
w/Shrimp ……………………………………………………………………………….9.25”

http://andalemargaritasgrill.com/menu.html

This is from the internet menu and it is just like this on the menu inside the restaurant. I didn’t specially order something not on the menu. We received grilled chicken from our waitress that you can *SEE* it wasn’t right, but I didn’t know since I don’t work there you know. Our waitress should KNOW what shredded chicken LOOKS like since SHE WORKS THERE, WE DON’T on the NACHOS she BROUGHT OUT!! It was our FIRST time there, so we didn’t know what it was supposed to look like(I should have though, but didn’t think about what shredded is supposed to look like, now I feel stupid about that I didn’t know just by looking at it the first second it hit the table) . Since nachos you can SEE the chicken, at least some pieces that aren’t covered up without TOUCHING anything, she should and could have caught her error for ringing it up wrong by her WRITTEN ORDER as well as the menu comparing that plate of food to the MENU noticing that there wasn’t an option nor did the customer say “GRILLED” anything. An option not on the menu even I DID NOT ORDER., HOW PATHETIC can you get, you don’t agree?

My chimchanga I specifically said shredded chicken. I didn’t think it looked right when I broke it open, but I didn’t know how they shred the chicken they served.

When we got our check, we were overcharged on TWO items. One was the nachos charging us $8.25(grilled chicken) when there isn’t even an *OPTION* on the menu(notice above from the internet menu) for that and I didn’t ask for something not on the menu. That was a dollar overcharge. Then, the grilled chicken is 50 cents more than what I ordered. $9.25 I was supposed to be charged, which I was charged $9.75.

I presented the problems to her nicely; she didn’t say she was SORRY even. I would have said I was SO SORRY and asked a manager if they can take off a least a soft drink for messing up if I were the server in that situation. It wasn’t just 2 overcharges, but she messed up 2 food orders as well by ringing them up wrong(at least the nachos for sure were rung up wrong) and SERVING the nachos wrong since it was obvious.

When I told her about there wasn’t even an option for the grilled chicken on the menu she said “It was an accident”, which I told her, which is SO TRUE, she didn’t even “TRY”. She didn’t: A. BRING out the nachos OBVIOUSLY correct by comparing the written order and menu to the food B. Compared what she was RINGING UP to the menu and the written order C. Compared the check to the menu prices to what we ordered BEFORE she handed us. How can TWO mistakes on a check be an “ACCIDENT” when you had times where you could have caught the mistakes since the restaurant was almost empty( like one other table of 2 or 3 people at it and 2 or 3 people at the bar? All that time we ate, she could have CAUGHT her mistake, for REAL. Our check times were 1:34p.m., then the credit card receipt was 2:14pm., so in all that time, since the place was almost empty, she couldn’t have caught those errors? GET REAL!! That was pure laziness and lack of EFFORT to TRY to get things right.

Continued next posts:

Springs1 said...


BatBytch - Continued:

So try to tell me HOW can I not *KNOW* how to do the job when I see this kind of UNCARING SHIT from a server, huh? If anything, that has TAUGHT ME what grilled chicken looks like compared to shredded chicken, that I knew the MENU *BETTER* than SHE DID, that she put in the order wrong for the chimchanga I am assuming since we got overcharged on that as well, she put in the order wrong most likely for the nachos since we got overcharged on that item as well. I couldn’t FATHOM doing **ANY*** of these things she did that *SHE* ALONE CAUSED OUR PROBLEMS at our table. See how I would be a BETTER, NON-LAZY, and MORE CARING server than she was, huh?

A good, caring server would have:

1. Since she wrote down what I asked for “shredded chicken” if she didn’t know the menu, she should have compared the menu while ringing up the items so she would have known “DUH NO GRILLED CHICKEN OPTION ON THE MENU EVEN AND THE FACT THAT I DIDN’T SAY “GRILLED” so she should have compared the written order to the computer screen she was ringing up.)

2. Before she brought it out, let’s say she put the order in correctly. She should have known how they shredded their chicken since she worked there to decide not to bring it out since you could clearly see it wasn’t shredded chicken on top the nachos.

3. When she put the order in for the chimichanga, assuming she most likely didn’t put it in correctly that she overcharged me on that, so she could have compared the menu to that item she was ringing up.

4. When she got ready to bring the check, she should have compared the menu prices to the check as well as the written order and found the errors, got them fixed from the manager BEFORE giving us our check.

So that’s just one of MANY stories that’s proof. We stiffed her. she deserved it. She was VERY UNCARING and VERY, VERY, VERY LAZY. She could have caught everything except for the chicken inside my chimichanga since she would have had to cut that open. Everything else though was 100% HER FAULT. I really think though since my chimichanga was overcharged she rung it up wrong initially that she didn’t change it before she handed us the check.

ANOTHER STORY**************************

We went to this place called Mugshots:

http://www.mugshotsgrillandbar.com/

I ordered the Tucker's Pulled Pork Sandwich, which the menu inside actually had "Served with a heaping helping of Kayla's coleslaw."


Ok, being that I read the TO-GO MENU: http://www.mugshotsgrillandbar.com/T...xi-02-2010.pdf

It didn't state anything about the coleslaw. It does however on the non-to-go menu and the inside menu:

http://www.mugshotsgrillandbar.com/

Click on the tuckers pork sandwich, you will see where it has coleslaw. Well, anyway, when I got there, I was surprised the coleslaw came with the sandwich(was only going by the to-go menu when I had looked on line what I might want at this restaurant). I had told the waitress I didn't want the coleslaw that I didn't like coleslaw. I ordered my fries without seasoning or salt, not overdone. So I mentioned fries when I ordered.

When the bill came, it had "Substitute fries 50 cents." I questioned her, she was like "That sandwich only has one side." I was like "All of our gourmet sandwiches are served with brew city’s beer battered fries …" I cannot believe she *ARGUED* with ***EXACT WORDING ON THE MENU****. That's just unbelievable. There's no physical proof she's right, there is physical proof I was right though.

Continued next posts:

Springs1 said...


BatBytch

I LITERALLY HAD TO READ THIS TO HER 2-3 TIMES for the STUPID ASS BITCH to get it through her thick skull that I was *PAYING* for the damn fries in the price of the item. "I even told her "ALL" like that even, REPEATING ********ALL GOURMET SANDWICHES ARE SERVED WITH FRIES, ALL GOURMET SANDWICHES ARE SERVED WITH FRIES.... I should have said "DO YOU KNOW WHAT THE WORD *ALL* MEANS IN THE DICTIONARY, I MEAN SERIOUSLY?

Even the manager on duty was so stupid and I even proved him wrong even. He finally admitted I was right, because I was. At first, he said I was wrong, then I proved him wrong with the menu. How about that one for ya and I had *NEVER* gone there in my *LIFETIME* even. HOW ABOUT THAT ONE FOR YA, huh?

We stiffed her. She didn't ONCE say she was sorry when she was in the wrong. That was my first and ONLY time we have *EVER* gone there even. I shouldn't have had to explain exact WORDING to her like she couldn't *READ* or something. She was a DITSY STUPID ASS WAITRESS and the manager was even dumber not to know the menu *BETTER* than the servers even.

I had gone by the menu when ordering and the menu stated "ALL SANDWICHES ARE SERVED WITH FRIES." That means what it states.

I got fries without a problem, because I mentioned my certain modifications for my fries as to why I didn't know about it before bill time. See if I would have ordered it saying "No coleslaw" and not mentioned fries cooked and prepared a certain way I would have only received the sandwich. THERE I would have been some pissed. I *READ* the *MENU* and it stated I would get fries. Understand how you have to *KNOW* the menu to get things correct, huh?

My point is, I *READ* the **************WORDS ON THE MENU THAT I GOT *FRIES* for my money in the price of the item(any of those sandwiches).

It is strange, but this restaurant charges you for substituting side dishes unlike most restaurants.

I talked to managers since and they agreed with me, because you cannot disprove WRITTEN PROOF, you just can't.

That sandwich according to the menu(inside and the one that isn't the to-go menu on the website)includes two side dishes. That's what the menu has. She was telling me that this sandwich only had one, but that's *NOT* what the menu states. The menu states *ALL* sandwiches are served with fries and it's even under the same section even.

I KNEW MORE than the stupid staff members. YES I did.

We stiffed, because she was a bitch about it. You don't argue with a customer period even if they would maybe be wrong. Since I was right, I cannot understand for the life of me why she tried to argue with me about 50 cents. Costs her entire tip for 50 cents. If I would have been the server and the customer would have been wrong about something, I'd rather take 55 cents(tax I would include) and just forfeit 55 cents of MY OWN MONEY so I could get a nice tip instead. This was STUPID to ARGUE with me over 50 cents and she was 100% wrong. What an IDIOT!! She was VERY STUPID, SHE REALLY WAS. Can't argue with *WRITTEN PROOF* on a menu.

You don't see how I know the MENU AND HOW TO DO THE JOB BETTER THAN THE SERVERS SO THIS SHIT DOESN'T *********GET********** TO THE CUSTOMERS IDIOT? I am A VERY DETAILED ORIENTED PERSON AND YOU HAVE TO BE THAT TO BE A A SERVER!! Can you believe in BOTH situations that was our *FIRST* and ***********ONLY********** TIME ********EVER************** THERE but I KNEW *************MORE********** than the servers, huh? That's because I took*****EFFORT******* TO ****READ****** THE MENUS. I also know well DUH if it's not on the menu and the person ordered shredded how can it be grilled or that I could ring up something wrong or that you can see on top of nachos what GRILLED CHICKEN looks like.

These are just SOME of the stories. I can tell you more as well.

Continued next post:

Springs1 said...


BatBytch

Another story:

My husband and I went to a restaurant’s lounge area that we hadn’t been to since March(towards the end of the month back in 2009 I believe), this was July 4th. They had recently decreased their flavored martini prices. They had been having this plaque at the front of the lounge when you walk in that always had half-priced martinis. They also had a menu holder advertisement that had $5 martinis. Some of the martinis has lowered prices on the menu. So what happened, I showed the bartender. He didn’t realize this and even the FREAKIN MANAGER DIDN’T NOTICE. He was on the phone telling someone they need to remove the plaque.

Now don’t you think that’s a bit on the *RIDICULOUS* side that *I* KNEW MORE THAN THE WORKERS AND I HADN’T SET FOOT IN THE PLACE SINCE MARCH, HUH?

I KNOW HOW TO DO THE JOB BETTER THAN THESE IDIOTS, EVEN MANAGERS EVEN!

Another story:

I have experience as a customer that has had their orders wrong and many other things that have gone wrong throughout my dining experience.

For example, a waiter we had brought out another table’s food and our food, then put the tray on top the tray jack. He aimlessly handed out entrées, which he put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. We had seen him handing out these entrées and NOT *ONCE* had gone back to his *WRITTEN ORDER* to compare the plates of food to which table had which entrée. Turns out, he admitted he grabbed the wrong one from the kitchen. The thing is, he could have easily *CAUGHT* his mistake by doing a simply GLANCE at which table had which plate of food, it’s not time consuming to do that, it’s like 3-5 second glance at his paper is all it would have taken, but he was too lazy and uncaring to do that as well as I guess he did it too to act like this was fast food when it’s not that he didn’t have to rush like that.

I truly believe he most likely also didn’t compare his written orders to the plates of food in the kitchen as well. The main thing though is that he could have caught his mistake and didn’t *TRY HIS ****BEST***** to get it correct to our table. He looked like an IDIOT handing our table(ONLY ME AND MY HUSBAND) a completely wrong item.

Another restaurant experience at another restaurant also where I had ordered bbq chicken nachos as my meal. Our waiter brought out food out. He tried to hand us quesdillas. Turns out, he eventually(after I had to get up to ask where my food was), admitted he pressed the wrong button, but he was TOO STUPID, UNCARING, AND VERY LAZY to compare his written order to the food, then could have easily noticed his mistake so then he wouldn’t have wasted the time he took to bring that quesdillas to us or ask us about it even. He didn’t ask for a comp as I would have. He didn’t profusely apologize like say “SO” sorry as I would have, because I would have felt bad I ruin people’s outings.


Another experience at another restaurant, we had a waitress that brought my husband a cup of bisque when he ordered a bowl. You know what a bowl and a cup looks like with NOTHING in it.

That's just some more stories, I have more even to prove I know how to do the job better. A SERVER IS A MISTAKE PREVENTER FOR MOST ISSUES, because they can get *MOST* things corrected ****************BEFORE************** they bring them to you.

I have PLENTY of more stories. These are just a few. My point is, ***********I*********************** KNEW MORE THAN THE FUCKING SERVERS AND EVEN DUMB LAZY ASS MANAGERS EVEN ABOUT THE MENUS AND HOW TO DO THE JOB!

WHO WAS THE ****EXPERT**** IN THESE SITUATIONS? Wasn't it *********ME*************?

Springs1 said...

BatBytch

So what do you think now, huh CONTROL FREAK and NOT VERY KNOWLEDGEABLE about the job?

Springs1 said...

BatBytch

“you just dont have a clue about."

Now after reading, you don't see that *YOU* have NO CLUE that I know MORE THAN YOU DO and MORE than what you think I know?

Springs1 said...

BatBytch

"You really CANNOT understand what is to serve if you have never truly done it."

Now do you see that being a ******CUSTOMER WITH NUMEROUS PROBLEMS AND EXPERIENCES****** will make you ***LEARN**** more than the servers like you that apparently don't have ********ANY******** experience with these issues as a customer, huh?

I'd rather ANY DAY take someone that has my dining experience(every single weekend 2-3 times a weekend just about and some holidays since Nov. 2000) that only had a week experience vs. someone that had 2yrs experience as a server but didn't go out to eat much at all during their lifetime. WHY? Because you can relate to how it ******FEELS TO BE THAT CUSTOMER THAT HAS THEIR ORDER OBVIOUSLY WRONG, THEIR CHECK OVERCHARGED, ETC. You know how it would feel. I bet you don't know what it feels like, because if you did, you sure would be doing what I said and you know it. Maybe it happened, but not as often as we have. You wouldn't believe how many times we have had wrong prices in restaurants. This year, we had one only our 2nd visit(1st visit doesn't count since it was over 10yrs ago). Our check had the queso for $4.95, but was $3.95 on the menu. I saw that and the server didn't. When I presented it to the server, she REFUSED to fix it saying that the newer menus weren't out yet, I was like "So you aren't going to fix it?" So for her not accepting fault, she got stiffed. Not because she overcharged me, because she refused to fix it which is acting like her money is only important, not ours. Our money is *JUST AS IMPORTANT* as hers is. I am not supposed to have to find this. She admitted not comparing the menu prices to the check prices by saying it was that the newer menus weren't out yet, because if she would have she would have not blamed the menu or the computer. I told her that we don't order from the computer for that price to legally matter. Legally I consented to $3.95, NOT $4.95. She was a bitch. Anyone that cared would have tried to find this and gotten their manager to fix it WELL BEFORE check time since this was an appetizer.

If you haven't been though these things, you don't know how to serve. How can you relate to the customer if you haven't had it happen to yourself, huh?

Springs1isaPSYCHOPATH said...

Outside food, sorry, but YEAH, if you introduce it to the kitchen area(the microwave), you sure are getting ***GERMS*** into the microwave area, the handle of the microwave and when you close it. Yes you are sure introducing bacteria from someone else's home or wherever they just left from.

You are VERY WRONG on this.

"So you would deny food to a baby because you wouldn't get tipped for it?"

No, because that's not the server's job to serve food or drinks that aren't a part of the restaurant IDIOT. If it was milk the customer actually is ***PAYING****** for then YES I would do it, but NOT their own milk from home that the mother isn't purchasing anything for this baby, NO. If they are a PAYING customer I would do it. Understand?

"Sounds ***********UNCARING*********and*********LAZY********to me. "

No, it has to do with that if it's not a product of the restaurant then how is it the server's job to serve it, huh? Tell me that STUPID IDIOT, huh?

Springs, you're the IDIOT, cuz babies drink formula not milk.
And I never mentioned the microwave. There's more than one way to warm up a babies bottle. You're a heartless bitch is you refuse to warm a babies bottle. And it is Not a health department violation to warm a babies bottle. Do you think you're not bringing germs into the restaurant? Or do you know everything about that also??

FromMe ToTheIdiots said...

Basically you're the type of customers that think they're always right. You can hold on to your beliefs on what you think is right. But let me just make another comment in addition to 800 more people that replied to your blog(and you apparently have so much time to reply to all of them). When you have 41 problems with countless times with each problem, assuming that's about 120 servers or more you have had problems with, the issue here is obviously not the server. It's you. What's right to you is not always right to others. You are not the only table in the server's section especially talking about the places you dine at. They offer casual service if you even understand different types of restaurant. You can't expect all "servers" to be the same that servers at casual restaurant will be offering same service as those in fine-dining. The world isn't about you, even if you think it is, no it's not. They have other guests that are worth their time more than you, and respect them more than you. If you think tips matter to servers that much, let me tell you they don't. They will not waste their time on your table to ask you if you want free bread when they have other tables to go to. They will not make other guests wait for them to check up to grab you your bill when you ask for. You're not worth the $2-$5 more bucks they will earn off your table. You're not demanding, just self-centered. If you want things your way and can't cook at home, go to Wendy's and build yourself an in home bar. Forget the 41 horrible service you've had. You obviously don't know what customer service is about since you always put yourself as a standard. You’re 36, and you’re 37. Your rules will just create traffic for all the servers in the world. You obviously understand nothing about management.

I am 26, I own 3 restaurants doing things the way I do. The only complaints I’ve had was when a customer cannot substitute tomato for shrimp at no charge, when they drank the soda and want to change it to green tea and we don’t let them, when we don’t allow them to use 3 months expired gift certificate, and when we ask customers to leave after camping out at the business and harassing my servers. And guess what I was doing in college? I served. Made myself enough money and built management skills to open up my own business and maintain $300k profit a year for 4 years. And Denny's, Chilli's, Applebee's make much more than I do.

FIY. servers in Applebee’s and Chili’s make at least $15/hour in worse case scenario, they drive home in their new mercedes or lexus with $100+ a night in short shifts. They can live without your business.

FIY. working in a donut shop, no wonder why you don’t understand anything and eating out at Applebee’s is probably the best you can afford.

And PS. I happen to see this
'"You say that we should not knock out all three tables if we get triple sat. Well why not?"

Because it's NOT FAIR. If the first party is FIRST, then they should be treated just like they were in a line.'

If you were the third in line, you would be telling a different story.

Springs1 said...

FromMe ToTheIdiots

"Basically you're the type of customers that think they're always right."

No, I **ADMIT** when I am wrong, obviously you don't think you are *EVER* wrong when you know NO ONE in this world is perfect, even you, so don't lie here.

I am most of the time right and have *********PROVEN************* that on the *********WRITTEN PROOF ON MENUS, SIGNS, AND COUPONS****** OF THE RESTAURANT as well as to managers about how to do the job correctly in order to *PREVENT* a lot of problems.

"You can hold on to your beliefs on what you think is right."

I know what is right and so do you. Cutting is not right, overcharging customers on purpose is not right as well, but it still goes on. Not tipping for good service is not right as well, but for the cheap customers that still goes on as well. No one can change everybody's ways, can they?

"the issue here is obviously not the server. It's you."

No, I don't make them *********NOT **********TRY THEIR FUCKING ASS BEST*********, DO I? You know that’s the GOD’S TRUTH, don’t lie!

I have had a server at a restaurant tell me when I asked him NICELY “Could you please possibly write my order down because it had a lot of modifications”, his LAZY ASS, BITCHY RESPONSE WAS "I haven't written an order in 12yrs" and he had to go find a pen and paper. First off, I bet he couldn't *******TRULY HONESTLY TELL ME THAT HE *************NEVER EVER FORGOT SOMETHING HE DIDN'T WRITE DOWN AND HE KNOWS IT****. Secondly, instead of the 19% he got, could have gotten 25% if he wouldn't have fucking ***********COMPLAINED********** TO ME ABOUT DOING HIS MORE WORK**********, WHICH IS HIS JOB*********** to do as I ask, which is NOT like asking him to shine my shoes to write my order down. That's not an unusual or outlandish request by ******ANY***** means, especially when there was a HUGE REASON, because I was asking for a LOT of different stuff, not just like “I would like the Alfredo pasta” , it was something like this: “Burger medium well with only lettuce, cheddar cheese, onions, and bacon extra crispy only. Fries no seasoning or salt, not overdone, 1 big side of mayo, 1 side of mustard, and 1 side of ranch.” If you can remember all of that without writing it down GOODIE for you, most servers can’t in general. I know I couldn’t and didn’t remember when someone said Cajun or regular fries or cheese or without cheese for one person if I tried to not write their order down, no way would I do that for that many items. I was trying to give him a GOOD TIP to have things go well for the ******BOTH OF US******** rather than have a bad time for both of us tip wise and for them more work if they had to fix lots of problems as I have had servers had to do before with my typical burger or sandwich orders. HOW so horrible that I just want things to go well? Seriously, what an ASSHOLE he was. I wasn’t telling him. I asked him VERY NICELY even saying “PLEASE” and “POSSIBLY” and it still wasn’t GOOD ENOUGH. I mean WOW the LAZY ASSHOLES of the world is ridiculous. You don’t complain about someone asking you NICELY of all things to write down their order. That’s just mean and wrong. If he would have said “No, I just won’t”, I would have just went to the hostess to tell them “Can you please get us a different server that is willing to work for their tip please?” I sure wouldn’t stand for that crap. If you aren’t willing to *****WORK******* for your tip, WTF are you a server? I don’t mean, you personally, I mean why that waiter was a server if he didn’t want to earn his tip? I feel if you forget something or get something wrong, but you didn’t write it down I think and most people will be much more pissed than if you wrote it down, because the ZERO EFFORT that they took is the point.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

The uncaring lazy servers would show their true color is my point. As I said before, I wasn’t asking him to shine my silverware or shoes. I was asking him to try to get my order right since it was a lot of things more than one average person would order in general, that’s all. Why be a jerk? I just couldn’t believe he complained. He was in the wrong. You don’t complain to your guest about doing work. If you want to complain, don’t do it where the customer hears it. That’s just bad for business even in front of the other customers that don’t want to hear such negativity. No one goes to a restaurant to hear a server complain about doing A LITTLE MORE WORK than they usually do and they SHOULD be doing anyways.


He was an asshole. For him doing that, I could have STIFFED his ass and I didn't. He shouldn't have said that to me. COMPLAINING TO MY FACE was wrong. I didn't complain to a manager, but I could have as well. He should have just said "SURE" and said that he would have had to get a pen and pad as other servers have done for us, even at this restaurant even. Basically my complaint was that he wasn't *********NICE*********** about it. He was complaining he had to do **********WORK***********, LIKE WTF ARE YOU A SERVER IF YOU DON'T WANT TO DO WORK? One other time I was at this restaurant which this restaurant is out of town, so it had been probably a couple of years since the person that didn't write our order down got 3 things wrong. I had complained to a manager over the phone back then and the lady manager said that she couldn't make them write down orders. The thing is, what kind of manager would be like that if the server PROVED that they *DID* need to write down the orders? I ordered a Mai Tai when I ordered my entrée, which she forgot to put in the order, she admitted it. WHY? She didn't write it down. I even asked her a second time when I was ordering "Are you sure you don't want to write my order down?" She said "I got it." She brought out our food, NOT someone else. She forgot my mustard, forgot to put the Mai Tai order into the computer, AND had pickles on the side of the plate that now I had pickle nasty ass juice( I HATE, DESPISE DILL PICKLES TO A LOATHE), which I ordered correctly said I only wanted "lettuce, cheddar cheese, and onions, and bacon extra crispy only, medium well" that it got on the bun and my fries the pickle juice. It's common sense if someone says that, that means not on the side if they don't want it, WHY the hell put it on the plate? Common sense. Especially something that gives off JUICES GALORE, common sense. If they wanted to guess it, they could have put it in a separate container if they wanted to, not put it by my burger or by the fries. So my point is, how is it ***ME****, if the servers are LAZY ASS AND UNCARING as well as ASSHOLES TO ME?

HOW is that SOOO HORRIBLE to expect someone to *****TRY THEIR BEST*****, HUH? No one in this world is perfect. I bet he couldn't truly tell me he NEVER ONCE forgot something or never once got something wrong he didn't write down and he knows it as well as you and EVERY OTHER SERVER IN THIS ENTIRE WORLD KNOWS IT, so don't lie to me.

“What’s right to you is not always right to others."

That's why I am all for NEVER ASSUMING ANYTHING, DUHHH! I have always preached that, ******ALWAYS ABOUT NEVER GIVING REFILLS WITHOUT ASKING, NEVER GETTING THE CHECK WITHOUT ASKING, NEVER GIVING WATER WITHOUT ASKING, ETC. Then why are you for this then? You are CONTRADICTING YOURSELF HERE by saying “They will not waste their time on your table to ask you if you want free bread”, huh? Then if you think what’s right for me is not always right to others, why not ask if someone wants bread? You can’t see my point? You can’t see you have CONTRADICTED YOUR OWN LOGIC HERE DUMB IDIOT?

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"You are not the only table in the server's section especially talking about the places you dine at."

I know that, that's why if someone else's turn is first, I will wait my turn as I am **SUPPOSED TO.***

“You can't expect all "servers" to be the same that servers at casual restaurant will be offering same service as those in fine-dining. "

I don't, that's why I am glad not to get water without asking at chain restaurants like Applebee's, Chili's, Outback, Red Lobster, etc.

Fine dining we have had some bad service. I don't get why you think that fine dining is so great? It's at times worse than those chains I just mentioned.

"The world isn't about you, even if you think it is, no it's not. "

The world isn't about the server's tip. SO WHAT? I don't get why you think the server's money and time is *ANY* more important than ours? The world isn’t about the server PERIOD. You act like the server is GOD, ABOVE US CUSTOMERS when they aren’t any better than anyone else in this ENTIRE WORLD.

"They have other guests that are worth their time more than you,"

NO, NO ONE IN THIS UNIVERSE even *YOU* OR *ME* is ****ANY MORE OR LESS IMPORTANT**** IN THIS LIFE THAN ANYONE ELSE. WE ARE ****100% ALL ****EQUALLY JUST AS IMPORTANT**** SELFISH ASSHOLE! FUCK YOU if you think you are above me. FUCK YOU! I am at least admitting I am not above you or anyone else, WHY can't you do the same, huh? I am at least being honest, TRY IT SOMETIME!

"and respect them more than you."

That's because you want the tip and they pay you no matter what you do wrong, that's why.

"If you think tips matter to servers that much, let me tell you they don't."

Then WHY do I see BLOG AFTER BLOG saying "Tip at least 20%" ALL OVER THE FUCKING INTERNET, HUH? I see:

http://www.huffingtonpost.com/2013/01/31/applebees-waitress-fired-god-tip-receipt_n_2591794.html" and things like that from cheapskates? Why servers risk getting fired to post customer's stiffs and written notices on facebook if it didn't matter?

Obviously, it DOES REALLY, REALLY, REALLY MATTER?

Look at just SOME of the websites and see if you think I am wrong:

Google the following I have in quotes just exactly like this and look through *****ALL OF THE SERVERS COMPLAINING ABOUT THIS and tell me that you think tips don’t matter: “tip at least 20%"

Why do I see all the time servers talking about for example “I have a sick child” or “We need rent money”, etc., etc. as if they are SOOO POOR?

Heck, my previous poster Bat Bytch YESTERDAY said I QUOTE: “Servers are paid next to nothing. And we count on tips to make ends meat.”

She said this, NOT me. This tells you that you are 100 BILLION, TRILLION PERCENT WRONG and you know it. Where’s your proof huh STUPID IDIOT?

If tips didn’t matter then why are they BITCHING SO MUCH about them, huh? PAGES and PAGES and PAGES, YOUTUBE VIDEOS GALORE, http://ifyoucantaffordtotip.com/, etc.

Google this: If you can't afford to tip, you can't afford to go out and eat.

All of this proof PROVES YOU WRONG. Go ahead try to disprove me, but I have more proof you are wrong than you have proof that I would *EVER* be wrong.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"They will not waste their time on your table to ask you if you want free bread when they have other tables to go to."

So the other tables matter and not mine then FUCK MY SERVER THEN! So nobody matters because other tables, WTF??? FUCK YOU SELFISH ASSHOLE! It's not a waste of time, because it's not *****YOUR TIP PAYING***** FOR THE SERVICE ****CONTROL FREAK ASSHOLE****! Why do you need control? What is your issue with that, huh? As I said, go head, pay your servers a decent wage and not allow tipping if you want full control, otherwise STFU. You have no rights to tell me how I want my service I am *PAYING* for. When you pay my tip, *THEN* you can tell me what I want in my service, GOT IT CONTROL FREAK?

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"They will not make other guests wait for them to check up to grab you your bill when you ask for."

If it's not my turn then I agree, but if it is and they aren't called over, they are CUTTING and should. Understand the difference. For example, let's say I ask for our check, the table next to me calls my server over, of course they can't ignore them so they will go to their table, but if they ask for 3 refills, I would think they'd get our check first, because first off, IT’S OUR TURN SINCE WE ASKED FIRST and secondly, it's in their ADVANTAGE to get us out of there faster so they can get another table and secondly, if we wait longer, they won't get as much money. We asked first out of the 2 tables, therefore, it's only fair ours is first. Even if it was the opposite, table in front of us asked for their check, we called our server over asking for the check, I sure the HELL WOULD *******NEVER****** expect my server to get our check before the 3 refills, NO WAY would that be fair or morally right. I would expect my server to get the 3 refills or delivering any food or bar drink or any request that came BEFORE ours BEFORE our check. What I wouldn't expect is if I asked for our check first, but the next table behind us AFTER WE JUST ASKED FOR OUR CHECK asked for 3 refills that our server would get 3 refills first and then our check, because that's letting 3 people CUT in front of our turn and it's also HURTING the server more. Doing it the way it SHOULD be done, we have more time to read our check which is more efficient that after the 3 refills are being gotten and delivered, that after they leave our table if no other people are calling our server over or no other previously ordered items are ready, could have rung up the check now rathering than doing it your way that we are just getting our check basically by the time you get 3 refills, especially if you have to change syrups. It's hurting the server's income doing it your way in 2 ways by delaying their time and delaying them from leaving the table that could be occupied by another TIPPING PARTY. You all don't like camping, well you are not preventing it by not going to put the orders into the computer when you are triple sat which IS making the customer get their orders faster whether it's from the bar or from the kitchen doing it the way I and Stef319 says. It would be like if you were the 1st table, but 4 other tables asked for items I could get like refills, boxes, checks, etc., that by the time I got your check, it would be literally 8-10 minutes later, because I would have put you last when you were first. WHY do that to your income, huh? You are hurting yourself? You don't realize that MORON? Servers hate campers but aren't trying to get you out as fast as they can. Think about it.... You wait 5 minutes to put in my order because you are triple sat, you are going to wait A LOT LONGER than 5 minutes now that other servers and the bartender put food orders and bar orders ahead of that table's orders. Now that table's order gets to the back of the list. Even if let’s say it’s 11a.m. when they first open the restaurant, if we order our food, if you go to clean up for 2 minutes, that’s still 2 minutes longer we wait for our food even if no other customers you are serving, because waiting to put in our order means we are waiting longer for our food, PERIOD. That’s common sense.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"You're not worth the $2-$5 more bucks they will earn off your table."

Servers are all the time on the internet bitching about what's another $2-$5 is a lot more to servers than it is to the customers.

Google this just like this exactly: “"what's another dollar or two" servers"

TONS OF PEOPLE ARE SAYING IT’S A LOT TO THEM MORON! You are SOOOO THE FUCK WRONG! Where’s your proof? You don’t have any, do you?

It sure is worth it. Imagine every table $5 extra having 40 tables, that's $200 extra before tip out. That's A LOT. YOU ARE A MORON not to care about $5 extra. EVERY SERVER CARES ABOUT $5 extra, unless the customer was rude or mean and you know it. Even if it was $2 more per table at just 30 tables during a shift, that’s $60 dollars more a shift, FUCK YEAH they’d want that. That would cover the tip out or a good chunk of it. Don’t LIE STUPID ASS LIAR!

"You're not demanding,"

Thanks for admitting that truth. I REALLY APPRECIATE IT. I don’t demand, you are right. There’s no demanding, I *ASK* for what I want.

"just self-centered."

No I am not. You are very much so, because you want that control. For example, I am at a bar, when I have had someone before me, but once a bartender asked me what I wanted to order, I told the bartender "He was first" just like that. If I was "self-centered" I wouldn't do that sort of thing, WOULD I STUPID IDIOT? I am FAIR and NOT self-centered, YOU SURE ARE THOUGH. I am **********FAIR AND DO THINGS WITH *******MORALS*******, which you don’t have any and you know it. You have proven it by condoning cutting.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"Your rules will just create traffic for all the servers in the world."

Because of CONTROLLING people like yourself that think you servers should rule our tip money. If managers want things their way, they should not have tipping period and pay their servers a wage so it would be like McDonald's. This way, if the manager wanted their servers to serve bread or serve refills without asking, I couldn't have a say since I wouldn't be paying for my time there, the manager would, understand? Until that happens, *********************OUR TIP MONEY RULES OUR TIME THERE CALLED THE TIP**********, UNDERSTAND? Especially when automatic gratuity is FORCED on the customer when in a large party. Making us pay a tip is not right. If you want things your way, then don't make us pay a tip then, ********YOU PAY OUR TIP THEN*********if you want that control. I would gladly take the unwanted bread and refills, unrequested check etc. if I wasn't using *************MY HARD EARNED MONEY TO PAY FOR MY TIME THERE CALLED SERVICE*********. I sure wouldn’t dare dine at your restaurant though, because I am not into control. I’d rather pay for my service and get what I want for my time. Even if I didn’t have to pay a tip, I’d gladly pay 30%-50% tip just so I can get things how *******I********* want them. Most people would. That’s why they probably will never abolish tipping. It’s a way to get the service you want for your money without having to take things like you do at McDonald’s, Wendy’s, Burger King, etc.

"You obviously understand nothing about management."

You don't understand that the managers aren't ******PAYING FOR MY SERVICE******** therefore they can't tell me I want bread, I want refills without asking, I want water, I want my check without asking, I want ketchup, etc. HOW THE HELL CAN YOU CONTROL MY TIP MONEY ************I************************** AM PAYING, HUH? WHO THE HELL ARE YOU TO TELL ME WHAT **I*** WANT FOR ****************MY TIP MONEY*********, HUH?

Managers don't count for shit when it comes to service. OUR TIP MONEY RULES OUR SERVICE. If you want things your way as a manager ************YOU**************** make a rule in your restaurant "NO TIPS ALLOWED", this way you can control WHATEVER THE FUCK YOU WANT since you are paying your servers a normal decent livable wage. I wouldn't DARE dine in your restaurant though as I said, because I want what *******I******** want for my money and would rather *******************ANY DAY**************** get the control than ************THE MANAGER*********** to control my experience. We have no choice if we dine at McDonald's, but we do have a choice of how we want our service if we dine at an Applebee's or Red Lobster or Chili's as long as automatic gratuity is not added if we are in a large party.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"I am 26, I own 3 restaurants doing things the way I do."

Goodie for you, so what? I don't care. That's not the way everyone wants it. Why not satisfy *ALL* by just ***********ASKING QUESTIONS********** since it's not **********YOUR TIP MONEY PAYING FOR THEIR TIME********, HUH CONTROL FREAK? Why be so CONTROLLING? WHO THE FUCK ARE YOU TO CONTROL ********MY HARD EARNED MONEY********? You aren’t the government. WHY DO YOU NEED THAT CONTROL? I SURE DON'T GET THAT YOU ACT LIKE YOU CAN CONTROL OUR TIME THERE WHEN YOU SURE THE HELL CAN'T? You can refuse to serve me and you can throw me out, but you can't tell me how I want my service. That's **********MY TIP MONEY***********PAYING*********, NOT YOURS! YOU NEED TO SHUT YOUR TRAP AND LET THE PEOPLE THAT **********ARE PAYING FOR THE SERVICE AND ESPECIALLY when you are FORCED to tip with automatic gratuity********** tell you how they want things. If you want things your way, as I suggested, *******************************PAY YOUR SERVERS $9-$10/hr and NO TIPS CAN BE ACCEPTED OR ELSE THEY WILL BE FIRED. You can prevent this with hiring a surveillance crew just like the have at Casinos that are watching like a HAWK what things are going on. Now you can't prevent someone from giving something in the bathroom of course, but I bet a camera that is not in the stall area is probably still legal as long as it's not in the stalls area of the ladies room or in the men's room where there are not urinals or stalls.

"The only complaints I’ve had was when a customer cannot substitute tomato for shrimp at no charge,"

That's CRAZY a complaint like that. One is a VERY EXPENSIVE item shrimp and the other is a CHEAP ASS TOMATO. It's not the same. It's not like a fruit or vegetable substitution even. That's seafood vs. a fruit. Makes no sense. Not the same price range. WHY THE FUCK COULD they POSSIBLY ask such a RETARDED THING, HUH? I even have more common sense than that. Anyone that has ********COMMON SENSE******** wouldn’t ask such a thing. Anyone that has ever bought shrimp and tomatoes at a store knows the price differences a HUGELY DIFFERENT and it’s just common sense. WHY would anyone complain about something so obvious and stupid?

"when they drank the soda and want to change it to green tea and we don’t let them"

If green tea doesn't have free refills or is more expensive, I can understand or if they don't want to pay the green tea price if it does have free refills instead of the soda price. Again, COMMON FUCKING ASS SENSE.

"when we don’t allow them to use 3 months expired gift certificate,"

COMMON SENSE. Why would you allow ONE DAY even expired? Expired means *EXACTLY THAT*, NOTHING MORE, NOTHING LESS THAN THAT. I NEVER have tried that with any coupons or gift certificates anywhere, because I actually *READ* what I am paying for.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"when we ask customers to leave after camping out at the business"

I don't think it's right to ask them to leave if they camp out in all cases, because they bought something to a degree. If they are there 2-3 hours I disagree, but if they are like 4-5 hours, then I will say I agree with you on that one, ONLY though if the place is closing or preventing other customers from getting seated, but only after 3hrs. If there aren’t any customers needing seats and it’s not closing time, WTH does it matter if you have other servers that can seat people? I have had 5 BIG bar drinks like huge margaritas as small as I am not even 100lbs, so if you expect me to drink 5 drinks in 2 hours or less, expect me to get sick or not be able to leave the restaurant? I should be able to sit where I want to since I am *PAYING* for the service, being if you move me to the bar, I will not be back. 99.99999% of other restaurants do NOT mind one bit I am there at times 3hrs, because I am buying so much items. I am not just camping. In between drinking, we are ordering food so I don't get sick drinking that much alcohol. If anything, it's not any different than the ones that stay watching an over 3hr football game. I mean when I watch our states football game, the game is like a little over 3hrs and sometimes a lot more if they go into overtime when people sometimes stay the entire time, even during halftime even, which we only once watched a the 1st half of a game and left at half-time at the longest when we have watched a game and only once we did so, which we did order things during that time, not just watched the tv. So you can’t come down on me for others doing the same and some of those people are doing the same as me, ordering lots of drinks and food spacing it out over that much time. I am not sitting there and not ordering. That’s not what we do. Some people do that sort of thing. We don’t.
"and harassing my servers."

Harassing, yes, they should have them kicked out if they did that, that's wrong. They also could be arrested for doing that. I will agree with you on that one. No one should have to take that.

"And guess what I was doing in college? I served. Made myself enough money and built management skills to open up my own business and maintain $300k profit a year for 4 years."

SO WHAT? Want a medal? Lots of servers become nurses and doctors, big deal. We knew a waitress we liked a lot at Outback that was going to nursing school became a nurse, so what? She didn’t make as much maybe as you have made by a long shot, but nurses sure make a lot more than an Outback server does with their tips and managers usually have to put in a lot of hours to make a good bit of money, therefore if you actually break it down per hour the managers aren’t always making so much a year if it was based on a 40hr average work week if they put in 70-80hrs or more in.

That doesn’t mean that’s how managers should be control freaks because you make a lot of money. Most people have MORALS and that is much more important than money will ever be to good, DECENT people in the world unlike you.

"And Denny's, Chilli's, Applebee's make much more than I do."

Then that just means you aren't as smart as they are then. Why tell me something negative then, huh? That just shows how stupid you are MORON!

"FIY. servers in Applebee’s and Chili’s make at least $15/hour in worse case scenario, they drive home in their new mercedes or lexus with $100+ a night in short shifts. They can live without your business."

Then WHY again am I seeing BLOG AFTER BLOG COMPLAINTS, huh?

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"FIY. working in a donut shop, no wonder why you don’t understand anything and eating out at Applebee’s is probably the best you can afford."

NO, because we have had some of the ******WORST SERVICE AND TASTE OF FOOD AT FINE DINING******. I'd rather ****ANY DAY****** have a big mac or Wendy's burger OR mozzarella sticks or chili cheese fries or southwestern eggrolls, etc. than a Ribeye or Filet Mignon. It just taste better. Working at a donut shop/diner I made an extra $100 in tips plus min. wage a week at times back then in 1998-2002 a week at times. It made more than working at a McDonald’s. I had guaranteed pay if I didn’t have someone that tipped me. That’s the difference there. I also had a chance to get 50-65-70 hrs at times, no overtime pay but to not have to get a second job and still make a good bit of money. A lot of places with the co-workers I have worked with had places that didn’t want to give them 40hrs since those were bigger companies that didn’t want to have to pay their workers any benefits like a grocery store or McDonald’s, etc. So I worked for example, with a young lady that worked 10hrs at a grocery store and some time at this place as well. That was what she wanted to do. I chose to work just there. I at times worked double even more than that even. Once I worked a little over 19hrs in a row.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

"If you were the third in line, you would be telling a different story."

No, I know we'd be 3rd. That's SOOO NOT TRUE and you know it. You just don't get that the LONGER you take to put in our order the LONGER WE ARE THERE ***********WAITING***************, therefore, we are *********CAMPING********* because of **************************************YOU*********************** MORON!

If you wait 4 minutes to put in our order, in a very busy restaurant, you have made us wait 10-15 minutes more, because other servers and the bartenders at other computers have put in OTHER TABLE'S ORDERS ********************AHEAD OF OURS************ YOU STUPID IGNORANT MORON***********!

You are HURTING YOURSELF BY WHAT YOU ARE DOING.

Let's say table 1, table 2, and table 3 you got triple sat. Let's say you are at the stage of the entrée orders, you get the 1st table, 2nd table has as what was what really happened to us 4 or 5 people asking question after question and ordering modified as all fuck orders, and then the 3rd table. Those 2 tables altogether took literally 7 minutes from the time you left the 1st table. In that 7 minutes at 7p.m or 8p.m. on a Saturday night with a 40 minute to an hour wait for at table, you don't think that some other servers or even the bartender put other tables during that time into the computer? You know they most likely did, meaning their orders have beat the orders you could have put in 7 minutes ago. YOU have just created a 15-20 minute MORE WAIT for the customer's food for that 1st table a 5-10 minute wait longer for the 2nd table because you were too lazy to go to the computer after each table. You are a MORON.

Stef319 is right. The CLOCK STARTS when they order.

Stef319 said: "the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold."

She works or at the time I talked to her worked at a Red Lobster. Why does *SHE* agree with me and SHE has been in the restaurant industry for A LOT more years than you have been on this EARTH and so have I been on this EARTH LONGER than you have, huh? If you started at 15yrs old or 16yrs, she has been a lot longer than you have at only 26yrs old. It’s the truth though. The moment you take my order, that’s the time I am waiting and if you wait to put in my order for any reason that isn’t reasonable like bussing a table or going voluntarily to a table that didn’t call you over, then you, then you know you are cutting. You have known since a child cutting has always been wrong. Nobody can go into a store and get in front of the line, that’s just not how it happens. Once, I was a CVS, didn’t realize that they were forming a ONE line even though they had a bunch of cashiers open and was told that I had to get in the back of the line from the *CASHIER*. That’s just how the *****REAL WORLD WORKS****** that you wait your turn. That’s why when you are triple sat, that means that the 1st party has waited LONGER for a table or booth than the 2nd and 3rd parties have in the waiting area. Therefore, it’s only fair to treat them as they are people in line that have turns. You even said it yourself “You are not the only table in the server's section”, so WHY do you act like that the 1st people turns should get PUNISHED(WAITING LONGER) for the other tables that didn’t wait as long for a table or booth, huh? It’s UNFAIR to cut and you know it. If you want people to be fair to you when they tip you if you were a server and talk to you if you were a server, you have to be fair to them. EQUAL/EQUAL relationship.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server

Stef319 said: "I have been working in the hospitality industry for 17 years."

Sounds like she has had more experience than you have MORON.

It's common sense, the longer you take to put my order in, now more orders are put ahead of the orders from OTHER SERVERS IN THE RESTAURANT(at Chili’s for example they have 4 computers I have seen) you could have put into the computer, that's common sense.

As she said, "You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service."

It takes A LOT OF TIME(as she said in her words "VERY TIME CONSUMING" to go over specials and questions as well as with my orders, MODIFICATIONS GALORE, that the 1st table will not be so happy seeing their food or bar drinks or anything get delayed that they have asked for. It's one thing if they call you over, it's quite another for you to decide all on your own to cut. CUTTING IS WRONG. I don't see people on black friday letting people cut. They are getting into fights on youtube for cutting. Cutting is soooo not right. It never has been and never will be ok.

If I knew I was the 3rd party, I shouldn't have been seated honestly. They weren't ready for me. No server should be triple sat. As I have said before in the past to someone probably on this blog or somewhere, when we went to Hard Rock Cafe, the waiter we requested came up to the hostess while we were waiting for this waiter to get seated we liked said to the hostess "I’m in the weeds, don't seat me with anyone right now." He TOLD the hostess that IN FRONT OF US. He didn't get fired for it. No hostess or host should seat 3 tables at one right after the other no matter if it's only 1 person to each party. It just doesn't work out to well. We have ordered when greeted before for example waiting 40 minutes for a table at Macaroni Grill, which we weren’t triple sat and I don’t remember being double sat either. We ordered bar drinks both of us, side salads, appetizer, and entrées, which I had some modifications with mostly my side salad like I didn't want the olives they put in it when I asked her what they put in it, because it's not on the menu, which most places don't have side salad ingredients listed for some WEIRD REASON when it's not universal to have the same stuff such as Macaroni Grill they put OLIVES in their garden salad, which to me is ODD. I also asked for 4 sides of ranch, another side of ranch as well as extra bbq sauce for the bbq chicken pizza I ordered. She didn't write anything down and forgot to put our appetizer order into the computer she admitted so after we got our entrées from another server, we mentioned to the waiter about that we had ordered whatever appetizer we had ordered, so our server comes back with her covering her mouth(basically like OOPS I FORGOT) look. What a shock for not writing things down, NOTTTTTTT! My point is, do you realize how LONG we took when we got greeted to order ALL of that? Probably 3-4 MINUTES I am pretty sure, because they also write their name on the table cloth there with a crayon at Macaroni Grill, which that takes time too.

Continued next post:

Springs1 said...

FromMe ToTheIdiots Continued:

My point is, no restaurant hostess or host should be double or triple seating. Take one table, greet them, then after the initial greet, then seat the next. A minute or two more in the waiting area unless they have been waiting for an hour or so isn't going to make a break a difference. If they aren't ready for us, WTF seat us? The 3rd table at Outback that I talked about before in my “Serve me Please” blog we waited 3 minutes to get greeted which we were the 1st table out of the 3(2nd table had 4 or 5 people and the 3rd had 2 just like us). The 3rd table probably didn't get greeted until 5-6 minutes from getting seated doing it your way. Why not just let them wait in the waiting area? You may say because they may leave, but if they wait too long when they get greeted, they won't want to come back anyways and you may end up having to comp something or get a corporate complaint that has something comped for the next visit. WHY do that? Why triple or double seat? Why not if one server is sat already, you don't just make them wait a few minutes more in the WAITING AREA? When I am seated, I expect to get served as if they are *READY FOR ME* NOT even to wait 3 minutes to get greeted even as the 1st table we were, so does EVERYONE ELSE and you know it. A minute to a minute and a half to 2 minutes at the VERY MOST I should be waiting once they have seated me that means they are ready for me.

"Forget the 41 horrible service you've had."

That will NEVER happen. Anything that hurts my feelings is with me FOREVER and EVER!

Springs1 said...

FromMe ToTheIdiots Continued:

I believe I forgot to post where Stef319 agreed with me at on my blog, so here it is:

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4

Stef319

”MT
“Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you’d waste checking plates and menu prices. It would take you forever to get anything done.”

In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold. The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn’t be doing this. The correct way to handle this is to approach the table (with the other tables’ menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables’ food is getting worked on by the kitchen. I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.”
August 5, 2011 12:05 PM

Carla Rodriguez said...

From a hostess' POV on the reference to double/triple seating. Believe it or not, we are told to do so if we are busy. Managers tell us that our job is to make sure every table is sat on a busy night.

So...maybe you should try working in a restaurant?
Not everything is under our control. We work under management.

Drew Meredith said...

You sound like an absolute nightmare of a table. I couldn't even finish your list.

Springs1 said...

Drew Meredith
"You sound like an absolute nightmare of a table. I couldn't even finish your list. "

That's because you are a VERY LAZY PERSON! You sound like an UNCARING, LAZY ASSHOLE! FUCK YOU!

Jamie Johnson said...

So, by trying to help people with being a good server, you're really just bitching about every simple little mistake that's ever happened? People make mistakes. No need to basically bash their faces in because your fat ass didn't get enough dip.

Springs1 said...

Jamie Johnson
"So, by trying to help people with being a good server, you're really just bitching about every simple little mistake that's ever happened? People make mistakes."

I am not talking about mistakes and you know it. I am talking about when problems happen due to *LAZINESS AND BEING UNCARING* on the job. It's on purpose if you don't *TRY* your best. For example, a waitress said to me "I don't add it up" when me and my husband had a wrong price(It was 2 prices into one($21.99 plus 4.99 to add crawfish to it, which we were charged $28.48, but was supposed to be $26.98, a $1.50 overcharge). We caught it simply by comparing the menu price to the check price for that item. You don't even need a calculator if you round to the nearest dollar in your head $22 + $5 = $27, which $28 couldn't possibly be correct if you did that in your head. My point is, she admitted what I thought to be correct that she didn't *****TRY HER BEST****, so that wasn't a mistake, that was HER LAZINESS AND BEING UNCARING ON THE JOB. She *****ADMITTED****** she didn't "add it up" therefore, that *PROVES* she didn't make a mistake. A mistake is UNINTENTIONAL. That's *INTENTIONAL* to not try your best. Just like it's intentional if you choose to not study for a test, same thing.

So don't say "People make mistakes", when the VAST MAJORITY of servers are VERY LAZY AND UNCARING HUMAN BEINGS that ONLY CARE ABOUT THEIR SELFISH SELVES. Most aren't working hard. Most aren't trying their best. Why at times I have had SEVERAL DUH mistakes on a plate? Because the person bringing it out didn't VERIFY SHIT! I mean even if it's another server that brought out the food, if the server put in the order correctly, there's not going to be 3 DUH mistakes on the plate. I mean if I can see the problem without touching my food so can the server. If it's my own server there's no reason to have 3 DUH OBVIOUS mistakes on one plate of food. Think about it. If you actually VERIFIED the food with your written order, HOW can you miss 3 things on ONE PLATE if you TRULY, HONESTLY TOOK THE EFFORT TO FIND THE ERRORS, HUH? One thing, sure that MAY be a mistake, but THREE OR MORE, NO FUCKING ASS WAY did the person verify SHIT!

"No need to basically bash their faces in because your fat ass didn't get enough dip."

I am not even 100lbs at 5 feet 0 inches even. YOU must be fat and are just JEALOUS, AREN'T YOU?

There is a need to be PISSED if they didn't *TRY* their best and if they showed they didn't ******CARE******** about you.

If you feel that you can't remember my "dip", then you may want to do what some servers have done for me, ********BRING IT OUT AHEAD OF TIME******, DUHHH! This way, nobody forgets condiments.

Also if you are bringing me ONE appetizer, 99.9999% of the time, if you miss only ONE side of ranch I added to it, in my opinion, you didn't compare my written order to the food considering it's ONE plate of food with ONE side of ranch added to it. To me, if you really cared, you'd bring that out before my food rather than risking forgetting it. ONE plate of food, chances are, you won't truly just miss something. I understand our minds are on many other things, but you can still bring condiments out ahead of time and you should be comparing the written order to the food, not just winging it.

In general, in most cases, condiments are 100% preventable because you can bring them out ahead of time. Why should you wait for another server who ISN'T seeing ANY MONEY to GIVE A CARE about if *I* am happy? Why should you wait when you may forget? Why not just bring that stuff out ahead of time to avoid forgetting?

As I said before, you must be the one that is fat to talk about something that has NOTHING to do with this blog. Honestly, what someone looks like is being very shallow here. This isn't grade school. Act your age assuming you are an ADULT, ACT LIKE ONE!

thisguyisanidiot said...

you're insane lady. i would try to make your stay as uncomfortable as possible if you came to where i work, knowing you left a shit tip for a mistake an inexperienced server made . i bet you don't take care of yourself , and think that keeping under 100 lbs does anyone any good, yet all it does is make you irritable and treat people like shit. fuck you lady

thisguyisanidiot said...

i predict you will either die of a. getting killed by one of the poor servers that had the unfortunate task of serving you, or b. die of heart attack. i can feel your disgusting energy. as a server, i am more understandable when a server makes a mistake when i am the diner, and I believe if you lived a day in my shoes ( i don't know if you have ididnt read all the comments) , you'd probably kill yourself if you listened to all the things you recommend and have an opinion on.

Springs1 said...

thisguyisanidiot
"you're insane lady."

HOW when you can't even have the energy to CAPITALIZE starting letters to sentences even? What a hypocrite.

I am not insane and you know it.

" i would try to make your stay as uncomfortable as possible if you came to where i work, knowing you left a shit tip for a mistake an inexperienced server made ."

Why, I have no experience as a waitress, just counter help in a donut shop/diner for a little over 2yrs back between 1998-2002 off and on a little over 2yrs worth, when I learned more as being a frequent customer with problems than serving customers? I don't understand? I made a lady keep a cold croissant the first 6 months of my job because I had extremely VERY LITTLE experience as a customer(my mom cooked most of my life and even when I did it was usually fast food or the times I did go out to eat, was when they had no customers like 6a.m. at a Denny's or something, which was pretty rare throughout my entire lifetime.)

I am inexperience, SO WHAT? Does that mean I wouldn't be a good server? Of course not, I have much more knowledge than the average server that has even a year experience, because those people probably never had things that we have had happen to us and you know it. They can't understand just like *I* didn't when I made a man keep a raw donut, like YEAH, I made him pay for it. I made someone that dropped their twist pay for their food. They did. I didn't, couldn't grasp what it felt like to be that customer since I wasn't ever on the OTHER SIDE. Now I have been on BOTH SIDES of the situation. If I was on the customer's side, I would have understood how it felt to be that customer with the cold croissant, the raw donut, the dropped food, but I NEVER experienced that to understand.

So STOP saying "inexperienced server" to me, because that MEANS ABSOLUTELY NOTHING. I didn't know a thing about customer service since I wasn't A CUSTOMER since I hardly EVER went out to eat with my family or even when I had a boyfriend in high school, we went to more romantic things like a movie and dances, so we NEVER had EVER actually ate out before. The only thing in high school we did was his PARENTS ordered a pizza or I went to birthday parties, that was it. In college, the boyfriend I had didn't have money nor did I since I didn't start working until I was 20yrs old since my parents wanted me to concentrate on college. So PLEASE for the LOVE OF GOD, STOP ACTING LIKE you know how it feels to be that customer to know how to serve. I didn't when I serve my customers. I eventually learned more after a year or so, but even then, still truly never truly understood since none of these things happened to me like overcharge on my check or completely wrong food, wrongly rung up credit card since I never paid with a credit card before I met my husband in late 2000, even when I paid with cash I didn't eat out much to have issues like what I have dealt with.

You just don't get that you don't know what it's like to be that customer in that situation to serve in a caring manner. I didn't understand that. Today, there's NO FUCKING ASS WAY I would make someone keep a raw donut. That's just awful. I did it because I thought you ordered it, you pay for it. That's just how I felt, period. I would NEVER make someone keep cold food. Back then I had no idea what it was like to have that since I NEVER even experienced that at a fast food place even. Now I have had wrong food OF COURSE at a fast food place, but fast food since you don't tip, it didn't register with me any of that, especially since it was my parents money since I was living at home even when I started working at the donut shop/diner even.

Continued next post:

Springs1 said...

thisguyisanidiot

If my parents would have eaten out a lot, then I would have understood much more since even it wouldn't have been my money, I would have had the deal with waiting to get things fixed. I never had such issues since we RARELY EVER ate out if it wasn't fast food or pizza, which to me pizza is fast food in my opinion.
" i bet you don't take care of yourself ,"

I bet you don't. Of course I care about myself. Why wouldn't I?

"think that keeping under 100 lbs does anyone any good,"

It makes me not be called fat and makes me not get people that when I go to my high school reunion if they have one in 2015, they can't say that "Springs1 got fat", so for me that's wonderful not be made fun of. I am sick of the assholes that made fun of me in junior high and don't want that again. I never got fat and got made fun of because I was quite, shy, made good grades, etc. I would rather stave than EVER have someone call me fat. NOTHING is worth that. The only thing that is if I had to throw up. I wouldn't EVER throw up not to be fat, because that is like not living and it ruins your teeth as well as that's just gross, disgusting. I'd rather not eat. No one is going to call me fat. I weighed around 92lbs in high school, this morning 96 and 1/4lbs, which is not even 96 1/2lbs even. Nothing is worth being called fat, NOTHING in this WORLD IS! You just don't understand at times weekly at least I would be made fun of from 7th -9th grade kids would pick on me. I was only 80lbs I believe in 8th grade even, which I was smaller like not 5 feet yet, but my point is, I never was fat. I was a nerd because I made perfect attendance a bunch of years, didn't get detentions, made honor roll, etc. I don't want to have people be mean. I am SICK of it! Anything I can do to stop having that happen to me I will. Obviously for you to mention weight, *YOU* must have a weight issue yourself. Are you JEALOUS or something? At almost 37yrs old(still 36yrs old), I have been able to not get fat. I would rather DIE than be fat. That's how much it hurts my feelings if someone would make fun of me with my weight. I remember 2 people at the donut shop/diner when in 2001 I believe that said because I gained from 94lbs to 97lbs they said I gained weight. FOR REAL, THREE FUCKING POUNDS. I STILL am HURT by that and by the JUNIOR HIGH ASSHOLES. I will NEVER get over this, EVER, EVER, EVER! It sticks with me my entire life. You are just a MEAN ASSHOLE LIKE THEY WERE!

"yet all it does is make you irritable and treat people like shit."

I am not irritable and have NEVER ONCE treated ANYONE like shit. I am MUCH NICER than most servers are to us like I even tell them "thank you" even though they never once said they were sorry for their mistakes. I say sorry when I have forgotten to ask for something, WHY can't they?

Continued next post:

Springs1 said...

thisguyisanidiot

Stop acting like I am the asshole when most of the servers are SELFISH ASSHOLES. If they weren't, they'd verify my check for errors. Most don't. I have had a waitress once say "The newer menus aren't out yet" when we had about a year ago a dollar overcharged price. She was like REFUSING to even go to the manager to fix it. I mean WOW, she'd rather get a STIFF over a DOLLAR STEALING. FUCK THAT WAITRESS. She got reported and stiff. THE SERVER HAS TO ********CARE************* ABOUT MY MONEY IF THEY WANT MY MONEY! EQUAL/EQUAL! The server's money isn't holier than thou. That's what servers feel though. The menu had $3.95 for the queso ordered exactly as it came. The price on the check $4.95. I nicely told her, she told me about that the newer menus didn't come out. She sure didn't act like a customer. See what I mean by that unless ******YOU******* have been a customer? Now do you see what I am getting at? She obviously wasn't one to say that, was she OR she was just a selfish, VERY LAZY bitch. Any nice decent human being would have actually taken the *EFFORT* to have noticed this well before check time and gotten it fixed not made *US* do her work for her. It's not our job since we aren't getting the tip, it's *HERS* to charge us correctly. If she would have actually check the prices, she sure wouldn't have tried to get out of fixing it, would have she? So it was NO MISTAKE, was it? That was INTENTIONAL to not *TRY* her best. It's just like not studying for a test. What do you expect?? NO EFFORT= NOT A GOOD GRADE, DUHH! I firmly believe if she was a caring person and was a customer that had a wrong price at a restaurant, she would have not reacted that way and you know it. She would have been NICE about it and not said that to get out of fixing it, unless of course she was just lazy. I had to explain to her even a store if they had a $5.99, but the shelf said $4.99, you wouldn't speak up? WHY should I have to explain that?

My point is, inexperience as a server means NOTHING. Inexperience as a customer is the ENTIRE POINT of this. If you don't understand how it feels to have the wrong price rung up, you won't understand how to handle it. Even if you were trained, you won't understand how it *FEELS* on the OTHER SIDE of the situation. For over 2yrs working double at times, sometimes triple shifts or almost triple shifts at times, I have been on the other side to a degree. It wasn't a waitress, but an Outback manager knew the place I worked at and said it was similar to a waitress, because it was, because I made tips serving people food at the 2 booths, the counter, and the tables inside as well as to-go and drive thru orders, just a smaller level of people.

My point is though, if you haven't experienced what it was like to get your food entirely wrong or get overcharged, etc. you won't understand how it feels to that customer. Just like I said, to make a man keep a RAW DONUT, do you think that's NICE? I was only 20yrs old, I didn't understand since I NEVER had raw food since I HARDLY EVER in my lifetime, probably by the age of 18yrs old, I probably ate out in a non-fast food restaurant I am guessing maybe 15 times in my entire lifetime MAYBE if that. I am also counting some of those times were at a chinese restaurant, which I find those to be not as bad service since most of those I do truly find are family owned so it's less customers in general and no corporate to put in wrong prices into the computer kind of thing, etc. I do find most of the times when I have eaten at Chinese restaurants even back then, I haven't had problems because as I said before, usually these places are family owned, so I feel they take more pride and effort into their work in general. I am not saying all, but in general.

Continued next post:

Springs1 said...

thisguyisanidiot

"fuck you lady"

FUCK YOU MAN! Seriously, what an ASSHOLE YOU ARE! FUCK YOU!

"i am more understandable when a server makes a mistake when i am the diner,"

Because you are JUST AS LAZY AS THEY ARE and you know it. I am not understanding when I *KNOW* they haven't taken the ********************EFFORT********** to get the stuff correct.

Like the waitress that said "The newer menus didn't come in yet", PROVES she didn't take the *EFFORT* to not overcharge us. She didn't *CARE* about overcharging us. She didn't *TRY* her best. HOW THE FUCK IS THAT A "MISTAKE", huh?

A mistake is unintentional. It's INTENTIONAL to NOT ******TRY TO CATCH A WRONG PRICE AT FUCKING 11a.m. in the morning when there's hardly any customers even.

Seriously, you don't understand. It's not a mistake if you don't *TRY*.

Just like the waiter that aimlessly handed out entrées for us 2 and another table, I **************SAW WITH MY ********OWN TWO EYES******, HE ******************NEVER ONCE COMPARED HIS WRITTEN ORDERS TO THE FOOD FOR WHICH TABLE HAD WHICH ENTRÉE! Our OWN WAITER put in front of my husband fried shrimp with fries when my husband ordered crawfish au gratin with a baked potato. Our waiter admitted that he grabbed the wrong entrée from the kitchen. So this wasn't a kitchen staff error that ended up not making the food even. The thing was, for our waiter to not get his written orders out shows *******PHYSICAL PROOF****** that it was ***NO MISTAKE*******, but LAZINESS AND BEING UNCARING on the job.

How is it a "mistake" if you didn't ******TRY********, huh?

If I would have seen our waiter get his written orders out and then started to bring out the entrées to which table had what, *******THEN******* I would have been more forgiving. You see, that's not a mistake he made, that was just being lazy and acting like it's fast food. It's not fast food. You are supposed to know which table you bring the food to. That's your job as the server that TOOK the order if you bring out the food, DUHH!

You don't understand that my beef is NOT with REAL MISTAKES, it's with LAZY AND UNCARING ASSHOLES LIKE THAT WAITER ABOVE I TALKED ABOUT AND WAITRESS THAT OVERCHARGED US that took ***********************ZERO**************EFFORT*********** INTO GETTING THINGS RIGHT.

HOW ARE THOSE MISTAKES? As I said, it would be like not studying for a test, then getting a failing grade. What kind of grade do you expect if you didn't study?
Continued next post:

Springs1 said...

thisguyisanidiot
"I believe if you lived a day in my shoes ( i don't know if you have ididnt read all the comments) , you'd probably kill yourself if you listened to all the things you recommend and have an opinion on."

No, because I am HARD WORKER. My first job Martin Luther King day back in 1998 at 20yrs old got a raise from min. wage at $5.15/hr to $5.50/hr within the first week in MARCH, that's right a month and a half. That's how much of a HARD WORKER I am. The thing is, I never knew what it was like to be a customer to serve customers, so I did things I wouldn't DREAM of doing today. If I had the customer service experience as a customer I have now at age 36yrs old(going to be 37yrs old soon), I would have done things VERY DIFFERENTLY. I also back then didn't work as hard like I should have written if ONE person had a food order, I didn't. I had to ask again what they had ordered. I didn't realize how bad that really looks. I wasn't a customer to understand. That was lazy of me, I will ADMIT IT. You see the reason why is because we didn't have apron pockets to put pads of paper so that's why it was more difficult to have to walk to get the pad every time and for one order that probably wouldn't even get a dollar tip or maybe that, probably in my mind wasn't worth it, so I didn't do it. Now if I had to do it all over, I would write it down. I see how the server coming back to ask my order again how irritating it is. I didn't back then since I NEVER REALLY ATE OUT MUCH. I did work hard though, but could have worked a bit harder with that aspect and should have. I did have a compliment right before I got my raise from some customers that said I should get a raise, seriously. They saw I was busting my ass. I even had some people that were regulars call me Speedy Gonzales even. I'd be walking fast to that drive-thru to get it, even for no tip. I was a hard worker and still am. As I said before, back then I also had a reason to take a short cut, was I really getting a lot of tips? NO, $20 a shift back then was about average during the week, sometimes $25, but that's also splitting some with another person. On the weekend had to split tips with 5 or 6 people, was lucky if I came back with $10. I guess what I am saying is, I didn't have a whole lot of incentive to get things right as much as servers did since I was getting at least min. wage. If I knew I was getting $2.13/hr only, I probably would have written the one person orders down. I usually wrote things down when it was like 2 or more people since I suck at short term memory skills big time. I had to ask if they wanted cheese and if they wanted cajun or regular fries just for one person even.

So you are wrong when it comes to not understanding what it's like to be on your feet. I once came in early on a shift 11a.m. was supposed to come in for 2p.m.-10p.m. shift because of some girl wanted to go to school, so I came in early, didn't get off of work because someone just quit on the spot(it was a 24hr place most of the time when I worked there), a little after 6a.m. the NEXT DAY. You couldn't get off right on schedule, because you had to z-out your register.

Continued next post:

Springs1 said...

thisguyisanidiot

So I know what it was like to be on my feet work doubles and triples. A little over 19hrs I worked that day. I worked sometimes 6a.m. - 10p.m things like that. Some workers would call in sick, I had to cover. I had perfect attendance while I was there and only was late once due to a car accident because someone ran a stop sign. Seriously, that's how much of a good worker I am. Sure I am admitting that it was lazy to not write that one person's order down, but if they weren't going to even tip me but coin change, really it's not any incentive is it to be that hard of a worker knowing they were cheap no matter what? If I had people paying me $5-$10(rarely we'd get those kinds of tips, but it happened once in a blue moon), that would have been an incentive to work harder. Knowing you ain't going to get much wasn't much incentive. As I said before, I'd still do things differently today, just because I understand more of what it's like to feel like that customer.

You don't know me. I bet you are younger than me even. I was born in 1977. Are you only in your 20's or something? That's the way you sound very immature, uncaring, not understanding, and lazy.

eatplaysleep said...

it kinda feels good that you are as miserable as you are, because you deserve it. if you have kids, i feel so sorry for them . your husband, if hes not a raging alcoholic or drug addict i'm surprised (you must take good care of him then if not, i give you credit for that much). stop going to restaurants, go to kfc or taco bell. your response was tldr, ead, etc.

eatplaysleep said...

you know what though, im not even trying to make excuses for whoever served you. if they were a shit server, then thats not something i doubt. i just dont agree with your attitude towards it, it's a lose lose situation. should i try to give you space if i was your server? oh wait that means im not trying hard enough ok let me be as servicable as i can. oh im being too intrusive right? have you been diagnosed with any mental disorder taht you care to share with us?

Springs1 said...

eatplaysleep
"it kinda feels good that you are as miserable as you are, because you deserve it."

No I don't. WHERE do you get that from? No one, even YOU deserves it.

What kind of MEAN person are you?

"if you have kids, i feel so sorry for them ."

NOPE, no kids, not planning on having any. I don't see why you'd feel sorry for them??

"your husband, if hes not a raging alcoholic or drug addict i'm surprised (you must take good care of him then if not, i give you credit for that much)."

He's neither those things.

"stop going to restaurants"

NOPE, not gonna happen. I will keep going. You can't stop me CONTROL FREAK BITCH!

"go to kfc or taco bell."

No, I won't. Those places suck in most cases, especially because they don't have coke products. I RARELY go to those places that have no coke products.

"your response was tldr"

Too lazy I see. You obviously did to write to me.

"i just dont agree with your attitude towards it,"

WHY? What is so hard to understand? I just want a caring hard worker. How is that so horrible, huh?

"should i try to give you space if i was your server? oh wait that means im not trying hard enough ok let me be as servicable as i can. oh im being too intrusive right?"

NO, I have only had like once a waitress EVER be too attentive out a little over 13yrs I have eaten out just about every single weekend 2-3 times at times a weekend.

"have you been diagnosed with any mental disorder taht you care to share with us?"

No, but you probably have one obviously that you can't understand my blog about how I feel. I don't take any medication. Vitamins are the only things I take, that's it.

Liz Harvey said...

It doesn't matter if they bring the bread before or after they greet you, many restaurants we are required to bring you bread and refill soft drinks. we are not mind readers, if you don't want it just say no thank you when it gets to the table and they should take it away promptly. you're a whiny brat.

Springs1 said...

Liz Harvey
"It doesn't matter if they bring the bread before or after they greet you, many restaurants we are required to bring you bread and refill soft drinks."

Yes it does, because if the customer doesn't want it you aren't required to bring it MORON. ASK YOUR MANAGER!

Here's PROOF, READ AND WEEP STUPID BITCH HOW ***WE*** RUN THE SHOW******, NOT YOU NOR THE MANAGER SINCE WE ARE **PAYING FOR THE SERVICE***:

http://www.stuckserving.com/waiter-story-here-is-a-nice-comment-form-the-squidoo-lens-about-the-waiter-tip-anybody-feel-the-same-way/comment-page-2#comments

JT said: "Obviously if a customer says they don’t want one, I am not expected to bring one."

Then when I said this: "It’s not against any rules to ask if the customers want refills without being asked, so why not do it to please ALL, considering, it’s not required if the customers tell you they DON’T want it, huh?"

That's when JT said: "I’m done, please never come into Chili’s if you’re from the New Orleans area. I’m absolutely not kidding."

He GAVE UP, WHY, because there IS NO SUCH RULE THAT YOU CAN'T ASK AT THE GREETING, NOT A ONE STUPID CONTROLLING BITCH and you know it.

If the customer doesn't want it, they don't "HAVE" to take it and you know it.

"we are not mind readers,"

That's why you ask at the greeting or if you greet with bread that ****BEFORE TAKING IT OFF THE TRAY YOU **********ASK********** YOU STUPID ASS CONTROLLING IGNORANT BITCH!

"if you don't want it just say no thank you when it gets to the table"

WHY should I "THANK" someone for wasting my time, huh? Tell me that, huh?

YOU ARE STUPID to say such a thing. I will not thank someone for wasting my time. FUCK YOU CONTROL FREAK BITCH!

"you're a whiny brat."

You are a CONTROL FREAK BITCH! I am not a whiny brat, because I want what *I* want for *MY* money.

JordanAllison11 said...
This comment has been removed by the author.
Christian Wiesendanger said...

Your perception of how much money you are spending and what it should get you is so skewed. You think for your 10-50$, or even more, you should be king of your table and that the server is your personal servant. When you don't tip, most server's have to pay to wait on your table after tipping out the bar, bussers, etc. (based on total sales, not tip). I just hope you realize that even if their service was unacceptable, THEY ARE PAYING to prepare for your arrival and clean up after you've left. They are also paying for all the effort they have put in as your server, even if it was misguided effort.
I hope this helps you understand part of the reason many of us are so appalled at your attitude towards your experiences with wait staff. I sincerely hope this is a fake account meant to get attention by being so extreme. If not, you should consider working in a restaurant, or even doing an unpaid follow on a busy night just to get a feel of what its like on our side of the curtain.

Sincerely,
Server

Alexi Davenport said...

I am very new to the restaurant business, so I really enjoyed all 41 of your tips! I'm glad you said something about number 40. I always planned on giving back the full amount unless told otherwise, but now I know just how important that really is. I think with restaurant service, you should always treat the customer extremely well because you have no idea who they are and how they will react to your service.
Alexi | http://hoodedmerganser.ca/

Springs1 said...

Alexi Davenport
"so I really enjoyed all 41 of your tips! I'm glad you said something about number 40. I always planned on giving back the full amount unless told otherwise, but now I know just how important that really is."

Thank you very much. I really appreciate it!

MShae said...

Springs.

You are ridiculous. Save servers everywhere and eat AT HOME. There is no pleasing you. Good luck to the man in your life do you have him on a points system too?

Springs1 said...

MShae
"Springs. You are ridiculous."

No, YOU ARE to think servers shouldn't have to ********EARN********** their tip that they are "ENTITLED" to one. You sound like a lazy worker, aren't you? Any hard worker would agree with me and you know it.

"Save servers everywhere and eat AT HOME."

NOPE, NOT GOING TO STAY HOME!

You sound like a lazy and uncaring bitch.

"There is no pleasing you."

Tell that to the servers we paid 25%-30% and upwards to. Obviously they pleased us IDIOT! You are STUPID, YOU REALLY ARE!

"Good luck to the man in your life do you have him on a points system too?"

No, because he's not working for me.

Me said...

Wow, Springs1, long time no see! I can't believe you're still doing this! You're still here, seven years later. I am sorry not much has happened in your life in that time. That's a real bummer. But hey, we all get stuck in ruts sometimes in life, so I sympathize. Are the people at Chili's treating you any better? If so, congrats, you must really be making a difference with this campaign of yours.

Recently I came across a server page on Facebook, and it contained a link to some comments from someone who sounded strangely familiar. They liked to use inexplicable asterisks and caps-lock, call everyone lazy asses and claim that a server bringing something to one table before another was a "moral" issue. "No," I thought, "It can't be... there's no way she's still at this. There is simply no way that anyone's life would be so empty that they would keep at this for so many years. Surely they would have sought psychological help by now, or just committed suicide." And yet here you are. You are a true model of perseverance, Springs1.

Reading that server page on Facebook, I was just looking back and reminiscing about my server days, having some laughs, sharing some solidarity, and also feeling grateful that I've moved on to other things in my life (not that I don't respect the profession, it just wasn't for me anymore, and I wasn't happy, and so I've moved on). You see, there was once a time when I served tables for many years, and sometimes liked to do a little internet research for tips and tricks of the trade (believe it or not, servers do put in some effort to do well in their jobs). That is how I came across your blog in spring of 2011. I tried to engage you in respectful, grammatically-correct and punctuated discourse for a day or two. But I gave up when you just screamed in caps and called me an "entitlement bitch." Your blog was kind of like an episode of "Real Housewives of New Jersey" or an actual train wreck for me -- horrifying, but morbidly entertaining enough to warrant a brief look. But I had the good sense not to get sucked down the rabbit hole of shit and negativity that was that show, or your blog, so I stopped looking and moved on. Since then I've made all kids of positive changes like changing careers, getting engaged, quitting smoking, getting into some new hobbies, etc.

But hey, I've stumbled back here to find you've chosen to stick with this, so uh... good for you. Positive change isn't for everyone. It takes real commitment to continue to rant on the internet about the same damn thing for all these years. You remind me of this homeless guy who used to stand on a certain corner of my home city for literally years. He had this cardboard sign about how some apartment building had fucked him over and was managed by "SATAN" and "COMMUNISTS." Rain or shine, he'd be there on his corner, rambling incoherently about the issue and how he was wronged by Satan and the communists. Man, that guy never gave up, and as you can imagine, he was widely respected by the community. Everyone really wanted to listen to what he had to say. And eventually, Satan and the communists came and apologized and paid him all of the back-rent he thought he was owed, and all was right in the world. I'm sure that will happen to you too, if you just keep up the good fight, Spings1. I have no doubt that you are every bit as sane and logical as a crazy man standing on a corner yelling incoherently with a cardboard sign.

Me said...

Hey Springs1, since I embarked on this fun little trip down memory lane (I actually scrolled back to find my interaction with you), I see that there's a question you asked me, way back in the day in 2011, and never felt you got an answer to:

"Also, you NEVER answered the question about if your server would interrupt you ordering by getting 2 refills for another person that interrupted you ordering that would you feel it was UNFAIR? I would like an answer to that please. If you say you wouldn't, you are LYING honestly, because it's RUDE for your server to not ignore the rude customer. You don't see that?"

While I can't quite make sense of your poorly-constructed sentence there, I would be happy to try to answer that question for you, three years later. Boy, if I were a waiter you'd really be docking my tip for this delay!!! LOL.

So basically, when I go out to eat, I communicate to the server what I want, and then after that, I go back to enjoying the fun conversation I'm having with my friends and family. Or maybe we are watching a sports game on TV, or if I'm alone, maybe I'm checking facebook or chatting with my neighbor at the bar. Either way, we are all enjoying ourselves and knowing that yummy food is coming soon. I don't really keep track of what the server is doing because frankly, I don't care. If I get what I ordered in a reasonable amount of time, then I'm happy. Yeah, if it gets to be too long then I might speak up again and remind them, in case they forgot. If that's the case, they usually correct it quickly and sometimes throw me a comp because they know I am a polite, loyal customer who tips well. If another customer gets rude and interrupts my service, I blame it on that customer, not the server, and think, "gee, could that be that famous Springs1 asshole I've read so much about? Good thing I'm not friends with anyone like that, good thing this bar has so many decent customers that they don't have to bother with a person like that, and good thing my server is such a pro he was able to handle this lame situation with such poise. I think I will double his tip to make up for that asshole."

You see, I have something called "a life." And when you have a life, you're able to enjoy your surroundings without keeping a running tally of how you've been wronged by every person with whom you have a passing interaction. Life is not a competition. I guess it's because my parents loved me and taught me to respect others, appreciate what I have, and go with the flow sometimes. I guess that's how we "entitlement bitches" roll, being all laid-back and easy-going and whatnot. I don't think it's a coincidence that most of my dining-out experiences are enjoyable, and that sometimes I score a free drink or appetizer.

Your parents must have had some issues to end up with a spawn as miserable as you. Were they meth-heads, or just assholes? You should totally sue them. I haven't waited tables for several years, but I will always behave this way in restaurants: polite, appreciative, laid-back and as generous as I can afford to be. You, Springs1, would be a lot happier if you would allow a little kindness into your life. It comes back to you like a boomerang, tenfold. I am not sure whether or not it's too late for you -- don't you want to be happy? If you put goodness and kindness out into the world, it will come back to you. There's still time for you to come around, Springs1.

Springs1 said...

Me
“I don't really keep track of what the server is doing because frankly, I don't care.”

That’s because you aren’t a hard worker and don’t care about the money you earn, *I* however do. Also, you don’t care about your time, I do. Most people aren’t like you. They care about their time and money. I do care. I care about every second of my life, especially if that second I am paying a tip for.

“way back in the day in 2011,”

2010 it says, not 2011.

“that a server bringing something to one table before another was a "moral" issue.”

IT IS a moral issue. We waited for a table by turns(not counting if it’s impossible or special request), then why shouldn’t it be totally expected to be served in the order in which we came in, huh? How is that such an unreasonable expectation, huh? Especially since everywhere else except ER or appointments take people by turns, even restaurants do when you wait for a table even.

“You, Springs1, would be a lot happier if you would allow a little kindness into your life.”

I have kindness. I am not going to be kind in the tip to uncaring, UNFAIR assholes like yourself that want to CUT in front of other people’s turns. Why should a person that orders a margarita wait longer for someone’s beer order that came after them? It’s not fair their seconds of their time should suffer. It’s not morally right. If the margarita was ordered first, the beer should be not even thought of until that margarita is completely made, PERIOD. Now obviously, if a bartender is making something in a blender and it takes time, THEN you can while it’s mixing open the beer, but otherwise, every second of the margarita customer’s time is that person’s time they are paying for. The beer customer should wait their turn. Just like when you are in a store. If I have 1 item, the person in front of me has 50 items, I have to wait my turn. That’s life. If it’s done like that everywhere else except ER or appointments, then WHY you feel you are right, huh? I’d like to know that?

“Were they meth-heads,”

NO, my parents never did drugs of *ANY* kind. I never have except to drink alcohol, which I don’t even know how to smoke a cigarette even much less do illegal drugs. I have NEVER done illegal drugs before, wouldn’t even know how.

“it just wasn't for me anymore, and I wasn't happy,”

Of course not, you made people wait longer for their turn that you shouldn’t have, in turn got less tips than you could have made, DUHH!

Since you brought us something that happened in May of 2010(of all people to bring up something almost 4yrs ago, you are really one to talk HYPOCRITE.

Anyway, this is one thing you wrote back then that still bugs me:

"I do not feel like they are "punishing my time" by making a small error and then correcting it (I don't even know how you came up with that phrase, it doesn't even make sense)."

Nobody agrees with you on this one. I know people that won't even bother to get their money back because it isn't worth their *********TIME**************. I also know for example, co-workers that I have told situations to about this that said that whether they were charged something extra or would have said they'd pay extra in the tip to avoid the ******************************TIME OF INCONVENIENCE*************** they'd encounter.

Most people don't feel like you. I had a cashier at the returns line at Walmart tell me "You waited in this long line(almost 20 minutes) for 20 cents), which I wouldn't have waited for that" she said.

The price was wrong, so I the cashier said I had to go the the customer service area to get it fixed. Most people wouldn't be worth their time. So YEAH, it *********IS************ punishing the customer. WHY so many people agree with me, even a cashier they didn't know me from Adam even?

Continued next post:

Springs1 said...

Me
It is punishing my time, because if the server didn't compare the check to the menu prices, they didn't *****************TRY********************************* to ***************PREVENT THIS AS THEY COULD HAVE************* YOU STUPID ASS IDIOT!

Why do you act like that the tip is some ENTITLED THING and not something to **********WORK HARD AS YOU CAN FOR TO ********CARE********** about other people's money besides your own, huh SELFISH BITCH?

Also, I don't care if it's one cent, it's not a small error if I have to wait many minutes to get it fixed. At Fox and Hound in 2006, I had to wait 10 minutes to get a 30 cent overcharged fixed (sandwich my husband ordered AS IT CAME $6.99, but was charged $7.29. That's right, we had to waste 10 minutes that some other customers could have been seated because this lazy ass, uncaring, and inconsiderate stupid bitch decided not to compare the menu prices to the check prices and didn't even apologize for her mistakes she made. She got stiffed. WHY? No apology. If we don't work here, but we can notice a wrong price, so can she. She is the*************LAST PERSON************** that could have noticed this and brought this to her manager's attention even before we got our food even, that's how much faster she could have gotten this fixed. We got half off the sandwich because the *MANAGER*(a lady manager) thanked us for showing this to us. The manager apologized, but the waitress didn't as it was 100% HER FAULT NOT the manager's since the manager wasn't the last person that could have read the check prices. She wasn't illiterate or blind. She didn't care about our money, WTF should we care about hers?? Her money isn't holier than thou compared to the customer's money.

30 cents error got a stiff. WHY? She decided to be an UNCARING, LAZY ASS SELFISH BITCH. She could have EASILY WORKED HARD AND PREVENTED THIS as *I* WOULD HAVE TRIED TO. If my manager wouldn't have fixed it, I would have given the check with 35 cents(included approx. a few cents of taxes and told them why). I would have done my customers MORALLY RIGHT as LIFE HOW IT *****************SHOULD BE*************!

I would have been charged of charging them correctly, not the manager or owner, *ME*. I would have made more money for the company by not making a big deal about it making the customers be inconvenienced with their time.

A good 99% of people disagree with you on this about time. They'd rather just pay less in the tip if it's an overage or pay more if it's an undercharge.

I blatantly asked a co-worker in 2004 her at a law firm I worked at back then "If you weren't charged for a coke, would you tell your server." She replied something like this "NO, I'd just leave a couple of bucks for it in the tip."

You see, no one wants that inconvenience you are saying, so whether it is one cent of overcharge of $10 overcharge, the *TIME* is the same that the server is too selfish to take it out of their pocket(don't expect them to take $10, but a penny I would think they might do, but don't and didn't when we were overcharged 4 cents twice and 2 cents once, none of the 3 servers took the less than 5 cents out of their own pocket to fix it to not inconvenience us.)

My point is, the time is the same no matter how much the overcharge is. Maybe because that manager was taking half off our sandwich she took 10 minutes. Honestly, I'd rather have paid for the complete bill and not have had to wait 10 minutes as mostly ****ALL*** customers rather in general and you know it. If it would have taken 3-5 minutes instead of 10 minutes and not had a comp, that would have made us more happier, HONESTLY because NO ONE WANTS TO BE HELD HOSTAGE when they want to leave.

Continued next post:

Springs1 said...

Me
A co-worker at another job I had in 2005(I had a different job because of Katrina(being that the building I worked at had boats in front of it, so they laid me off)), a co-worker told me his wife wasn't charged for an entrée, so he told the waitress just like this I remember what he said basically "You can either put the entrée on the check or get a bigger tip?" Which one did she choose you think? DUHH, THE BIGGER TIP. She STOLE from the company, because most likely that tip may not have even covered the entrée or if it did, she didn't make much tip off of it. I am pretty sure she just didn't even tell anyone and just pocketed the tip most likely to have said that.

My point is, WHY did the co-worker tell the waitress that if he wanted that **************INCONVENIENCE*****************, huh?

It wasn't a small error, but in a way it was if the entire bill was $50 already, yeah, if the entrée was $8, yeah that's small compared to the rest of the bill. Also, something small has the same inconvenience time wise. You still have to wait to get the check fixed whether it’s a 4 cent overcharge or an $8 overcharge and that's what the co-worker guy was trying to avoid since he got undercharged to not get his time punished, otherwise, WHY did he ask this of the waitress?????

His time was worth more than if the entrée was $10 or $12 even.

You are too stupid to realize you have NO CLUE OF WTF you are talking about, even back in 2010.


My main point if MOST people felt the way you do “SMALL ERROR” then WTF have I had most people, even my husband want to just leave less in the tip it’s not worth their time, huh?

It’s sure not a small error, because their *************TIME **************** IS COMPROMISED************* whether it’s ONE cent of overcharge or $1.00 overcharge or $5.00 overcharge. No one loves waiting is my point thinks it’s a small error except for you.

"Restaurants are not "lines" in which there are turns and cuts. This is an incredibly juvenile way to see things."

This is what you said in 2010. It’s not juvenile since we all wait our turn to get a table or booth. So NO, that’s nowhere near juvenile, that’s how real life is ********EVERWHERE except ER(where you have lives are at stake) or doctor’s offices or job interviews where you have appointments or call ahead seating or reservations), but otherwise, everywhere else you wait your turn whether it’s in line a store or fast food or ticket lines, etc.

Restaurants are like lines that you wait your turn. You wait your turn to get seated, so *WHO* is proving to be a STUPID ASS HERE, HUH? You wait your turn to get seated. As I said if I was to interrupt you to get me a coke while you were taking table 4’s food order, if you were to get my drink and tell table 4 “I’ll be right back” you don’t see how that’s cutting in front of table 4’s turn? If you wait your turn to get seated, why would you serve out of turn order? Restaurants are like lines and turns.

Continued next post:

Springs1 said...

Me
I would truly like you to answer that HONESTLY?????? See, if I were the server, I’d tell that person that “I will get your refill after I finish with table 4”(which I wouldn’t waste table 4’s time telling them not only getting their order but also putting their orders into the computer). Basically telling them to “WAIT THEIR TURN” without being that rude back to them. If you were to get their refills and stop taking table 4’s order, if I were at table 4, I would have stiffed your ass. That’s just rude. That person that interrupted you that you would blame is not to blame for you to do what they asked. ******YOU*********** DECIDED to get their request, NOT ANYONE ELSE, BUT *******YOU************* to not just tell them “I’ll be with you after I take their order.” That is nice enough to not be mean to anyone back, but enough to not be mean to the people that this customer is interrupting. If you took time to get the rude customer’s refill, that would be on you, not the customer, understand so when you said this in your most recent post:

“If another customer gets rude and interrupts my service, I blame it on that customer, not the server, and think, "gee, could that be that famous Springs1 asshole I've read so much about?”

Sorry, but you can’t blame another customer if ********YOU************* decide to STOP in the middle of doing a request to do another person if they didn’t have a mistake. That is rude that you made their request first. I mean if that person that interrupted you had a mistake with something, that’s different. I am not talking about that. I am only talking about if they went up to you while you were taking an order let’s say to ask for a refill or let’s say even two refills interrupting you taking a table’s order. Would you get the refill or refills stopping taking someone’s order at a table? That’s where I am saying it would be rude if you were to do so. The reason why I am saying this is because you said it’s not a line, so if you agree with me on this, then HOW can you not see we all have turns, because it’s all the same thing then that if table A got seated first ordered their let’s say waters and bar drinks that instead of going to table b to get their drink orders a good, morally right, and decent person would just tell Table B “I’ll be right with you all”(which we have had LOTS of servers do over the years to let us know ). It’s basically saying to them “We acknowledge and know you are there, please be patient since other customer’s turns are ahead of yours” in a sense without saying those exact words. An asshole server like yourself would make table A’s drinks delayed completely by going to Table B that wants let’s say to ask questions about the menu and even end up fully ordering, now it’s been 5 minutes later and NO drinks have been put into the computer, so no bartender has even gotten STARTED on the bar drinks and no waters for Table A, but Table B you decided to even put their orders into the computer. See how it’s UNFAIR???

So YES, it’s LINES/TURNS in a sense, just without the physical literal lines once you are seated. It is lines when you have waited for a table. A name is on a list when you arrive unless you call ahead seated, even then, if there is no wait for a table, most restaurants won’t take your name down even. Also, call ahead seating still goes by turns as long as you can physically get into the table or booth and if you don’t have special request like a certain server. That means if Jane Doe called 2 minutes before I did, their name is on the list before we get there, so their turn is before ours.(as I said unless it’s totally impossible such as a party of 20 vs. a 2 seater booth, obviously, the party of 20 will have to wait longer if the only seat available is the 2-seater booth).

Continued next post:

Springs1 said...

Me
“I think I will double his tip to make up for that asshole."

But I am not the asshole here, ************YOU ARE**************, but no going in order of **********TURNS***************. This is not ER or an appointment or call ahead seating or reservations. You are the asshole to fix a beer first even though the margarita was ordered first or to not put in a wine order before fully greeting a table.
I don’t go up to the server to tell them “Can you please get me a refill” when they are in the middle of talking(taking an order or anything like that(as I said expect for the situation with the overcharge I talked about). I am not rude like that. So NO, I am not the asshole here. If you actual go to get the refill and make the customers wait to give the rest of their orders, *************YOU************** are clearly the asshole here, NOT ME!

“You see, I have something called "a life."”

You seem to be an uncaring asshole about life and have no caring in your heart nor common sense.

“And when you have a life, you're able to enjoy your surroundings without keeping a running tally of how you've been wronged by every person with whom you have a passing interaction.”

No, because I am hard worker, so I don’t expect someone to work for the tip I am making them earn by not earning it and not having morals. If they are an asshole, fuck them.

You seem to not be sensitive and not caring. I am very sensitive and caring, a much better person than someone like you an asshole lazy ass uncaring bitch that you are. I couldn’t dream of cutting. For some reason you think that’s right, WHY?

“Life is not a competition.”

Tipping is though. Tipping unless they have automatic gratuity from being in a large party or using a coupon that requires it, it’s not required, so tipping is a competition to get the most out of all the servers. The ones that have morals and work hard usually make the most tips. YES, TIPPING IS VERY MUCH A COMPETITION.

“I guess it's because my parents loved me and taught me to respect others, appreciate what I have, and go with the flow sometimes.”

I respect others, but my parents didn’t tell me I have to take assholes like yourself and just let it slide. I give what people give me.

“I guess that's how we "entitlement bitches" roll, being all laid-back and easy-going and whatnot.”

That’s because you are a lazy worker. Any hard worker wouldn’t want someone to make more than them that worked harder. A hard worker would have morals, which you don’t. Everyone has turns. You still never really answered my original question in the sense if it was *YOU* serving customers meaning if you were the server serving a table getting a table’s food order, which let’s say a customer came up to tapped you on the shoulders said “Can I please get 2 refills please?” If you were to STOP taking their order, that’s what I’d like to know would you STOP 100% COMPLETELY taking their food orders or drink orders to get that rude customer’s refills and then go back to their table to complete their food or drink orders?

THAT is what I want you to answer. Would you:

A. Tell the customer that asked for the refills : “I will get your refills after I finish taking with this table’s order” (which honestly also means going to the computer to put their orders in *BEFORE* getting the drinks which you wouldn’t tell them that you’d just do it or if it’s drinks that are non-bar drinks that you would make a 100 totally separate trip to get them their drinks first *BEFORE* getting the customer that interrupted you their drinks?(which you wouldn’t tell them that either, you’d just make them wait their turn as how it’s SUPPOSED to be.)

B. Would you STOP completely to get them their drinks and then come back to take the rest of their orders?

Continued next post:

Springs1 said...

Me
If you were to do B, SHAME ON YOU ASSHOLE! If you were to do A, you are a HYPOCRITE then because you said in 2010 VERBATIM:

"Restaurants are not "lines" in which there are turns and cuts. This is an incredibly juvenile way to see things."

If you agree with A, you are AGREEING with restaurants are like lines. You can’t see that you are being a hypocrite if you are agreeing with A., huh?

If you agree with B, WHY when EVERYWHERE ELSE except for ER or appointments(that includes call ahead seating and reservations) that you wait your turn, which includes waiting for a table or booth at a restaurant, huh????
If you were so right, then WHY are we are waiting for a table or booth, huh???? Why not just seat the last person that arrived if "Restaurants are not "lines" in which there are turns and cuts.”, huh??? Restaurants are like line, turns, and cuts, which you know it’s true. NO ONE would EVER have to make reservations or do call ahead seating. No one would have lines.

Even when it’s reservations, look at this post:

http://ifyoucantaffordtotip.com/restaurant-seating-reservations/#.U1wzClemQf4

I agree that if you make your reservations many weeks ago you should get first dibs at the same time slot than someone that made their reservations a day in advance for example, which in this example was 2 hours. You made your appointment first, even though you may have arrived before that person, this is an appointment slot and the people that made their reservations weeks ago beat the 2 hour party that made their reservations. SO YES, RESTAURANTS DO GO BY TURNS. You are TOO STUPID TO REALIZE THAT. LOOK HOW MANY PEOPLE ARE ON MY SIDE of these comments and I didn’t even comment on this one. The difference here is appointment times that when you make a reservation is like an appointment, so let’s say right now I make a reservation for a party at a restaurant renting a room for 30 people a year from now right now. I book it. 2 months pass by, another person calls for the same room the same day, the same time. They can’t get it because I booked it first. That’s how turns go. I booked my reservations(appointment slot) ***BEFORE***** they did. So YES restaurants do just like lines. When you get seated, WHY do you have to wait in order of arrival(unless it’s impossible(like a party of 12 vs. a party of 2 that has one 2-seater booth available) or you are waiting for a certain server/seating area)?

So you don’t know SHIT, YOU DON’T! Restaurants ************ARE REALLY LIKE LINES************! It’s ASSHOLE, INCONSIDERATE, AND IMMORAL SERVERS LIKE YOURSELF THAT DON’T SERVE IN THE CORRECT ORDER THAT THEY ****************COULD IF THEY WANTED TO BECAUSE THEY ARE TOO LAZY ASS AND UNCARING TO DO SO***************** You know that’s the GOD’S HONEST TRUTH, just admit that please.

You said this in 2010: "instead of making crazy demands,"

There’s no such thing as this since you want someone’s money they aren’t OBLIGATED BY LAW to give to you. You want it, you are at ******THEIR MERCY*********if you want it.

Continued next post:

Springs1 said...

Me
“interrupting the server while they're at another table,”

I have only done this after a waiter purposely overcharged us almost $11 worth at Applebee’s by charging our check on the wrong table which he didn’t give us back our original receipt and that shows to me when I had gone up to him for him to ignore us when he was greeting another table shows me he did it on purpose and then when I had to get a manager myself so I could leave, as I was getting it refunded, he didn’t ONCE say he was sorry and said “VERBATIM” what we had ordered. See, he thought he was going to charge a friend’s table less most likely and still get an extra at least $2 tip from the $11 higher check. Little did he know he got stiffed instead for not apologizing even. For one thing, he should have given us our ITEMIZED receipt back, COMMON SENSE 101. That’s our receipt BY LAW. Secondly, but not returning the receipt makes him look 100 billion percent guilty. Thirdly, see if I were the server in this situation, since it was a mistake and the customers were wanting to leave since this would have been MY MISTAKE as a server, especially such a LARGE one $36 and something cent check compared to a $47 and something cent check, I would have first off NEVER left out the original receipt that’s the customer’s since by LAW you should give an itemized receipt of what they ordered, secondly, I would have said I was “SO, SO” SORRY, not even just a tiny sorry(never even gotten one tiny sorry even), thirdly, I would have stopped the table I greeted told them “I’m so sorry I rung them up wrong almost $11 mistake, please bare with me I truly sorry” and gone to fix it not only that, but would have asked the manager to comp at the very least a coke off the bill for their inconvenience. Fourthly I would have said I was “so sorry” again after getting it fixed. I wouldn’t have made my customers go get a manager. That’s NOT THEIR FUCKING JOB TO GET MY ERROR CORRECTED IF I WERE A SERVER! Then I would have gone back to the other table to apologize to them about the huge delay and continued taking their drink orders. WHY? The person’s table I made a mistake at(which was VERY MAJOR $11) their turn was originally first. Why should I punish their time more because I just greeted a table? I purposely think he went to that table to hurry up so I wouldn’t notice tip on the $47 and something cent check. If the waiter would have done what I would have done, 18%(before discounts) instead of zero. If he would have gotten more taken off our bill than just a coke, 23%(before discounts).

To show you don’t care, you get nothing. This happened I believe in 2003. Still hurts just as much today as it did back then the MF ASSHOLE BASTARD NAME CLINT! Don’t know his last name, but what an uncaring, lazy asshole he was. He didn’t just do this. He was the waiter you may have read about that after 15 minutes waiting for a table INSTEAD of taking our drink orders decides to ask us on Mardi Gras Day “How’s y’all’s Mardi Gras” “Go to any parades” after waiting all day until around 5p.m. to eat anything and waiting 15 minutes for a table he decided to be so ***********FUCKING ASS***********************INCONSIDERATE***************** to not think of our *************THIRST, HUNGER, OR TIME OR EVEN OTHER CUSTOMER’S TIME EVEN************* to not let us order. While our food was being made, **********THEN be friendly, NOT BEFOREHAND when it’s altering our time more. Then servers want to blame the kitchen staff for how long food and drinks take, well GEE, if you don’t take our fucking order to not let us, YOU WON’T GET IN OUR ORDER TO GET IT TO US, DUHHH! So yes, you have full control over getting our orders without the none of your business questions. I go to a restaurant HUNGER AS ALL FUCK, OBVIOUSLY YOU DON’T!

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Springs1 said...

Me
You said this in 2010 “docking the tip for a minor mistake, like you do.”

Who says it’s minor? Minor to you is not minor to me. Minor is a matter of *OPINION*, NOT A FACT in general so to speak. Heck forgetting to put in an order is major, but maybe a customer that is not in a hurry or hungry may not give a damn, who knows?

2010: “And, P.S. Your bullshit about fairness and the "order in line" of tables is, well, bullshit.”

If it was BS, then WHY are we waiting our turns in every restaurant I know(not counting reservations or call ahead seating(which even those go by whoever called in first) KNOW-IT-ALL ASSHOLE, HUH????????????????

2010 post: “Once someone has come into my section and sat down, they have equal priority to everyone who was there already.”

No, they are by turn basis, that means if Table 2 sat down, then literally 10 seconds later Table 3 sat down, Table 2 should get greeted before table 3, it’s just only fair and you know it.

2010 post: “Unless they are rude non-tippers, like you”

Where are you getting I am rude or a non-tipper if the server has been good to me, huh??? We have tipped over 30% at times even and given $20 Christmas bonuses before to 2 servers(MY IDEA, NOT MY HUSBAND’S EVEN). I am a VERY NICE person enough that I even say “thank you” without getting an apology for a mistake even. I mean they were mean to not apologize and I still tell them something nice. That shows how nice I am and how rude *THEY* are.

2010 post “But they need to be greeted, brought drinks, and generally settled in as quickly as possible.”

“Quickly as possible” means not cutting going to get table 3’s turn that got seated after table 2 is not “quickly as possible” is it???

Why does Stef 319 agree with me and she was or is a server at Red Lobster, huh? Did you EVER read her post with her AGREEING with me, huh???

READ AND WEEP STUPID FUCKING ASSHOLE UNFAIR INCONSIDERATE BITCH:

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4

Stef319 said to MT to defend me:

“MT
"Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you'd waste checking plates and menu prices. It would take you forever to get anything done."

In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold. The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn't be doing this. The correct way to handle this is to approach the table (with the other tables' menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables' food is getting worked on by the kitchen. I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.
August 5, 2011 at 12:05 PM ”

Continued next post:

Springs1 said...

Me

2010 post: “There are times when more "lag time" is ok, like when a table is still looking over the menu, engaged in conversation while having drinks, or eating their meals.”

If you mean times they don’t need you I agree, but not if they do want something then I don’t agree.

2010 post: “If you ask me for a second glass of wine 20 seconds before another table is sat, I will greet that table before I ring in that glass of wine. Why? Because they need to be greeted promptly and know they have my attention.”

That’s wrong, because I beat their turn to the punch per say. They didn’t get to get greeted yet. LOTS and LOTS of servers have done what I would have done: Gone to their table to tell them “I’ll be right with you all” and put in their wine order, *******THEN*************** greet their table. How come Stef319 that DID the job sees it my way, huh? What if they want to order fully(besides dessert) when greeted as we have a lot of times or ask questions as we have lots of times or asked for lots of modifications for certain things as I have lots of times? That’s UNFAIR you are making the person that ordered the wine wait longer. It doesn’t matter what it is, a glass of wine, a glass of water, their check, a bag, a box, etc. The request came *BEFORE* the other people got to ask for something, so it’s the wine person’s turn since they ORDERED first out of the 2 tables. You are CUTTING by doing it your way. The way it MORALLY should be done is acknowledging you would be right with them, but put in the order so NO TIME as been wasted. That’s what Stef319 agreed with me about. She said a mouthful of truth when she said “Once my guests place their order with me, the clock begins to tick.” It’s true though. During that time you are greeting that table let’s say it’s a table of 8, that’s a lot of people to be ahead of one glass of wine. What an ASSHOLE you are if you do that to let 8 people CUT in front of ONE glass of wine not to mention other servers beating other drink orders at the bar and the bartender’s own orders at the bar. The 2 margarita orders that came in 30 seconds while you were holding the order greeting that table, the 2 margaritas will be getting fixed before that wine when the wine would have beat those 2 margaritas and you servers want to blame the bartenders, SHAME ON YOU ALL LIARS! If you don’t put the order in, you won’t get it in.

That table that just got sat they didn’t get to order yet, so their turn didn’t come yet. It’s just not fair to make the wine table wait for the table that just got sat. I can see you saying “I’ll be right with you all” which that’s perfectly acceptable, but to fully greet them completely, that’s 100% totally unacceptable if you got an order on your pad of paper or in your brain that now this table that you just greeted as she said going over specials, asking you questions, etc. you are taking up A LOT of *****TIME******* that the wine table could have another server bringing that glass of wine to them by the time you are finished greeting that table if they ask a lot of questions and such or fully order(not desserts of course). Seriously, that’s true what I am saying and you know it. You are putting that person’s wine on hold that just placed their order. You are cutting. They beat that person to the punch. It’s just like if I ask for the check, then as you pass by you were going to ask if the next table was ready for the check, well since we asked for ours first, you should print our check, give us our check, and then go back to the computer print their check, then give them theirs. You should NEVER give theirs first if we asked for our check first, it’s UNFAIR to do so. You have ABSOLUTELY NO MORALS to speak of, NO HUMAN FEELINGS EITHER.

Continued next post:

Springs1 said...

Me

How come another server agrees with me, huh? I would like to know your answer please????

Here’s her blog:
http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server

2010: “Unless you are a total alcoholic, you don't need that glass of wine in 30 seconds.”

Unless you are an INPATIENT CUTTER if you think that the people that just got seated that that are ABOVE the wine customers, you have something CLEARLY WRONG with you. No one is above anyone in this life. We all have to wait our turns(not counting ER). It doesn’t matter ******WTF******** they ordered or asked for. I don’t care if they ordered a glass of water or a dessert or asked for a bag, the table that asked for something before you got to greet the new table their turn was *********BEFORE********** the new table you didn’t greet yet, so that’s what it’s all about. It’s not about an alcoholic or anything about that. It’s as simple as whoever asked for what first is who is first and whoever didn’t get to ask yet gets to wait their turn.

2010: “You're settled, you have your food, and you're not just sitting there empty-handed. They are.”

So why do you think they are “MORE IMPORTANT” than the wine person’s time? It doesn’t matter if the people are settled or not, WHO GIVES A FLYING FUCK IF IT’S NOT THEIR TURN STUPID CUTTER BITCH??

It’s just like if I wait in line at a Wendy’s for one coke in the back of a person that orders 3 combos, I still have to wait for this person to order and them to get their stuff before I can order even if just want a coke, I have to wait *****************MY TURN************** CAN’T CUT because I have less items just like a grocery store or anywhere for that matter(not counting ER or appointments as I mentioned).

It doesn’t matter if someone is empty-handed or not if it’s not their turn yet, then they should wait their turn. What’s morally right is morally right and what’s morally wrong is morally wrong. I don’t go interrupt servers while they are taking an order(as I said that one time I did due to that OBVIOUSLY PURPOSEFUL STEALING the waiter did that he didn’t return our itemized receipt to us, ignored me to fix it, and didn’t say ONE SORRY at all for what he made us go through). I had EVERY RIGHT to interrupt the waiter and their turn since it was delaying us from LEAVING the restaurant. I am not going to be held HOSTAGE for an asshole waiter that can’t even give back our original receipt even.

Once, we got interrupted our server was literally walking to take our food order and then another table called our waitress over because their steak was not cooked right. That was 100% TOTALLY FAIR, since they did ORDER **********WELL BEFORE WE DID***********, so YES, it was their turn not ours since they had a mistake. I sure wouldn’t want to sit with my food not cooked right if I were them since I would have ordered before the next table since it was a mistake. My point is, that table I would have interrupted would have understood an almost $11 mistake they would have completely AGREED with the way I said to do it. I know if I were the table I would have just as I said, we had to wait to order our food because another table’s steak was cooked right at a chili’s, same thing that happened at the Applebee’s waiter that overcharged us almost $11 on purpose. If it wasn’t on purpose, he would have given us an itemized receipt or at the very least would have tried to go to fix it and would have apologized. It was done intentionally I can 99.999999999% guarantee it. If he really honestly didn’t do it intentionally why did he not say he was sorry even? I mean not ONE SORRY even, that REALLY tells me he did on purpose. It told the manager I felt he did this on purpose and of course the manager didn’t believe me, which he should have.

Continued next post:

Springs1 said...

Me
2010: “You don't do this for a living. You don't realize there is a method to this stuff.”

Then why does Stef 319 agree with me and not you someone that does this or did this for a living for MANY YEARS, HUH STUPID INCONSIDERATE, AND MORALLY, CUTTER, and UNFAIR BITCH, HUH?

2010: “Also, if you ask me for a side of ranch (again) and I'm going to head back to the kitchen to get it, I will stop by another table on the way to bus anything that needs to be bussed. It's not because I don't care about your ranch, it's because I'm heading back there anyway, and efficiency requires that I carry something that needs to be taken back there.”

But if it’s a mistake, a mistake is more important than objects. Explain that to your boss if they tell you something that “How would you like if someone made a mistake with your food but I decided to delay your mistake?” Any boss would be on your side for a mistake. Now they may not be for a new request, but for a food mistake, I definitely think if you told them this you wouldn’t get in trouble. It’s just treating people like HUMAN BEINGS with FEELINGS. You don’t want to piss off the customer more to make them not come back so you can worry about a few objects you can grab right afterwards.

2010: “it speeds up another transaction by 30 seconds at the same time.”

No, it’s not the same time. It’s time that has been speeded up that shouldn’t have been IDIOT. It’s also a task that should have been thought of after any customer request.

2010: “And we have a duty to go for overall efficiency, not just efficiency for you.”

But it’s not efficiency for any customers that are waiting for things at tables. Objects should NEVER be ahead of actual human beings *EVER*! Efficiency would be having a pad and pen writing down a list of things a table asks for and offering things as well so you can have a list of 10 things to get rather than as a lot of servers do run away before I get a chance to ask for everything I want.

2010: “Usually, when someone goes "in order" of tickets or tables, (whether it's the server, the bar, or the kitchen), it results in someone (the 2nd or 3rd ticket) getting screwed.”

Then how come Stef319 did it without problems STUPID IDIOT? You are not supposed to go out of order. It’s just morals. You have none I see.

Continued next post:

Springs1 said...

Me
2010: “If a bartender has 3 tickets print out in order, he'll do the draft or bottled beers first (the quickest), then simple mixed drinks like gin and tonics (also pretty quick), and last, more complicated things like margaritas and martinis. Is it "fair?" Yes, because the overall efficiency is improved. Why should he let a ticket for a bottle of Bud (5 seconds to make) sit there and wait while he muddles mint and squeezes lime to make a mojito (45 seconds to make), just because the mojito order came in first? And as a customer, you should know that if you order a mojito, it will take longer than if you order a bottle of Bud. This rule applies to all other areas of the restaurant.”

No it’s NOT fair and you know it. If the margaritas and martinis came in first, WHY should those customers that ordered those have all of those delays for the bottled bud’s and or any of the similar drinks when everywhere else it’s not like that, huh? As I just stated before, go to Wendy’s order 4 combos, then I am in the back of you waiting to get a frosty. The frosty is going to take less time than the 4 combos, especially if it’s in a mall where they have to serve you soft drinks when there’s no self-serve soft drink/iced tea machines. I have to wait until the 4 combos customer is finished before I can give my order. That’s how turns work. If I am at a store, I have 3 items, the person in front of me has 18 items, I have to wait my turn. I am not understanding why you feel this is fair? If I am buying tickets for a movie buying 2 tickets, but the person in front of me is buying $100 worth of tickets for a lot of people separate transactions, I have to wait behind this person. I can’t cut in front of this person’s turn because I only want 2 tickets.

This is *********ANYWHERE***********AND **********EVERYWHERE except ER OR APPOINTMENTS/RESERVATIONS. So if everywhere else it’s accepted universally that this is the *FAIR* way, WHY you feel you are right when you are not, huh?

Continued next post:

Springs1 said...

Me
It’s not fair. If I order a white russian first, the bartender gets a beer order ticket 5 seconds later. The bartender should be making the white russian first ignoring the beer order until the white russian is fixed. Why should you punish the white russian customer’s *TIME* for the beer order person’s time when the beer order person’s turn was **********AFTER************ the white russian customer’s turn, huh? That’s just not fair or morally right and you know it. I am right, you are wrong. It’s universally acceptable to have turns. WHY do people wait their turn if that’s not the case? You wait for a table in restaurants even. What does this tell you about how WRONG you are, huh? If the person with the least items went first, then in stores, everyone that had the least items would get to jump in front of the line or if you went to a fast food restaurant the customers could jump in the front of the line that only had a coke or a frosty to order rather than waiting for people that had combos in front of them. If you were right, then that’s how things would go, but they don’t go that way, do they? You are wrong and you know it.

It’s not efficient to the first customer and it’s giving the 2nd customer better quicker service than they are supposed to morally have. How did it improve the efficiency for that margarita customer? It didn’t, because they waited longer so you could grab and open a beer. That’s longer that margarita customer had to wait for their margarita for no real reason. That’s not efficient. That’s CUTTING and you know it. It’s not efficient for the first customer. The first customer had to wait longer for their item. The second customer should wait their turn even if that means a lot longer for something that takes less time, because we have to do this at stores and fast food or movie theaters, etc. That’s life. We all have to wait longer at times even though our stuff may be a lot shorter of an issue. Another example would be the returns line that someone that has 10 items to return vs. someone that has one. I have been the customer that had 10 items. I was first, I could tell the person that was waiting in line behind me was really pissed. Oh well, I made it to the line first. That’s life. You don’t get to CUT because you have something that takes less time. That’s not how it life works *******ANYWHERE************* except CUTTERS LIKE YOURSELF that want to be RUDE. You called me rude, *YOU* are the fucking RUDE ONE CUTTING ALL THE FUCKING TIME. THAT’S FUCKING RUDE AS ALL HELL!

2010 “You know nothing about this stuff,”

You don’t, that you are wrong and you know it. It’s not efficient to the first customer IDIOT. It’s giving priority to the 2nd customer or even 3rd customer making the 1st customer wait MUCH LONGER than they are supposed to be or even need to be. Why even if it’s 5 seconds sooner, you couldn’t do it in order so the 1st person gets theirs first? That’s efficiency to do things in the order in which they came in.

2010 “I mean, I go to the doctor from time to time, and it always annoys me, so clearly I am qualified to be a critic on the subject.”

This was stupid what you said back then, because you have to have lots of lots of college education to be a doctor. People that don’t finish high school even can be a freaking server IDIOT. It’s not rocket science. Also, WHY am I again and again proving servers wrong about the menu, signs, coupons, and how to do the job the correct way, huh? You will see later on I am posting some DINGY IDIOT SERVER STORIES to PROVE to you I know more than you think.

Continued next post:

Springs1 said...

Me
2010 “bringing your own sauce (that is so tacky)! Really?”

Why? I am helping my server out. HOW is that horrible? Most servers would LOVE to not do more work unlike your stupid self and NO it’s not tacky. The restaurant owner would rather have my business than to deny my business for some ranch, please. They’d rather not give that stuff away for free anyways, seriously. You are STUPID, you really, REALLY, are.

It’s not tacky, it’s smart. This way, I don’t have to worry about having it forgotten, do I?

2010: “Multiple sides of ranch, mayo, BBQ sauce, substitutions,”

You sound SO FUCKING ASS LAZY to complain about this. No one that was a hard worker would complain about this and you know it.

2010: “"that difficult ranch lady who never tips?"”

NO, they know if they do well they get 25%-30% or even more, they do poorly, they know they get much less or if they do horribly they could get a complete stiff. They know they have to ****************EARN************** their tip when they serve me is what they know about me that I am fair if they try their best and are nice if they do make mistakes.

“This might be why your service gets progressively worse.”

No, lazy asses and unfair servers like yourself that want to go out of order in which request came in is why. It’s not because of not tipping. There are places we have been out of town, out of state even that have had horrible service with people we never have been around before. It’s truly not about that at all and you know it. Most servers are lazy. Stef 319 even agrees, read and weep:

http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server

Stef319 said:
“I will agree that 90% of our servers ARE lazy. They drive me crazy; as lazy as they are with their tables (who are providing their tips), imagine how lazy they are when it's time to do sidework and help clean the restaurant. They're always on their cell phones, outside smoking cigarettes, flirting with the cooks, when they should be paying attention to their guests. And I bet they get your orders wrong all the time because you're right-they are lazy. They expect a 20% tip always. They wonder why they get "stiffed" on a tip sometimes. It's because they didn't deserve a tip! That's why I said that I don't want other servers taking my food out. I don't trust them at all. They don't read the kitchen slips, they bring a steak out without a steak knife, they forget sides, and they auction off food. It ends up costing me more time cause not only do I have to apologize for their order delivery not being correct, but I still have to go back to the kitchen and get whatever they forgot. And god forbid that the guest asks THEM for something because not only will they not get it, but they won't even have the courtesy to tell me what the table wanted. I would much rather that they did not touch my tables' food cause they usually mess it up. Because they don't check the ticket. And even though I sent it in correctly, the kitchen makes soooo many mistakes. If I do ring something in incorrectly, I usually catch it soon after I ring it in because I go over my orders in my head so I don't have to look at the slip when I'm handing out food. By the time my food is ready, I know where all the food goes without looking at the slips.”


2010: “If you don't like the menu items at a restaurant the way the chef has designed them, don't go there any more!”

NO, my money is ****PAYING FOR ME TO GET IT HOW I WANT IT SINCE I AM PAYING FOR MY TIME THERE CALLED A TIP**********. I am paying for the food, so I should get it how I want it. I earned my money, that cook or chef didn’t earn my money, so they don’t get a say so on how I *CHOOSE* to spend it CONTROL FREAK ASSHOLE! FUCK YOU UNCARING BITCH! It’s my money, I RULE IT, NOT ANYONE ELSE!

Continued next post:

Springs1 said...

Me
2010: “Yeah, asking for one simple modification, or one side of a condiment is normal. Asking for 4 is just bizarre.”

No, it’s the customer’s RIGHT to their money they earned to get it how they want it since they are paying for the service and the food. No it’s not bizarre. While something may not be as common, it’s not bizarre, it’s the customer’s right.

2010: “And frankly, modifying the hell out of everything is an insult to the chef.”

WHO GIVES A FLYING FUCK about their opinion? I care about my taste buds, my money, not anyone else. They aren’t caring if I am happy, why should I care if they are happy???

So you think going out to eat is supposed to be about the chef’s feelings, WTF, WTF, WTF, WTF??? You can’t be serious, can you? Some STRANGER I don’t even *SEE* at my table I am supposed to care about them when they aren’t ***PAYING*** for the food OR my service, WTF??? YOU ARE CRAZY, YOU REALLY, REALLY, REALLY ARE!

2010 “If you don't like the food there the way it is served, stop going there.”

NOPE, I won’t EVER be controlled by a CONTROL, LAZY ASS, AND UNCARING CUTTER like yourself. NO, I am *****PAYING************* for the food and time there, so YEAH, I can do things how **I ***want it. I RULE IT NOT YOU!

2010: “Why would you support the restaurant if you don't like what they have to offer?”

But they do offer what I like though, just my way and not the way the menu description is set up. They have the ingredients to do it and do it my way, so WHY NOT??? I shouldn’t have to suffer for anyone since my *MONEY* is paying not theirs.

2010: “It's not a freaking all-you-can eat buffet, where you get to design your own plate.”

It is where you design your own plate, because it’s ********YOUR HARD EARNED MONEY PAYING FOR THE FOOD AND THE SERVICE********* so you should get what *YOU* want for *YOUR* MONEY!

“Do you realize that when the kitchen is spending time tailoring your heaps or ranch and mayo to your specific needs, that's time they could spend working on another customer's item that was ordered off the menu?”

Well that’s that person’s choice that wants less service isn’t it? How is that my issue? They have just as much rights to order modified as I do. If they want to take less time to order, that’s on them. They should wait their turn just like if they have 50 items at a store and I have 22 items, I have to wait behind them, SAME FUCKING THING AS IT IS FAIR THEN, IT’S FAIR EVERYWHERE ELSE NOT COUNTING OF COURSE ER SINCE THAT IS ABOUT SAVING LIVES AND APPOINTMENTS/RESERVATIONS.

“how am I to know whether you prefer bread automatically or only upon request? Or silent refills (the industry standard) or by request?”

Because when you greet me you ******ASK********** YOU STUPID FOOL! “My name is Springs1, I will be your server today “Can I start you all off with something to drink?” “Would you all like some bread as well” “Some people would like refills automatically without asking is this something you all would be interesting in?” All of that you ask when you greet your table. This way you know to waste your time getting unwanted bread and know if you have to ask for refills or not.

“Getting pissed off because your ramekin of ranch is only 3/4 full? Really?”

No, more like if it’s ½ way filled or less and you are being an asshole about this because if someone orders a side it’s the container, it’s not less than that. You aren’t blind, so don’t act like you are.

Continued next post:

Springs1 said...

Me
“And in these chains you frequent, they are probably told by corporate exactly how much ranch or mayo or whatever they are supposed to give for a side.”

Then your server should either give you a small ramekin or ****LET YOU KNOW WHEN YOU ORDER OR GET THIS, WHAT A CONCEPT ********IF YOU KNOW IT’S HALF-FULL NORMALLY THEY ONLY LET, YOU PUT 2 INTO THE COMPUTER*************, STUPID ASS IDIOT! This way, the customer has exactly as much as they truly ordered; an entire side. I had a waitress do this all on her own before and told me she did it because they didn’t let her fill it at Texas Roadhouse. It’s true. I also had another waitress do this at Red Lobster. I asked for 4 tartar sauces in the bigger containers, she gave me 8 small containers of tartar sauce, FOR REAL, HONESTLY *******WITHOUT ME HAVING TO TELL HER*************!

2010“And hey, if it's not enough, ask for another one. Don't blame it on the server”

Yes blame it on the server. Are you BLIND OR NEED GLASSES OR ILLITERATE??? It’s YOUR FAULT you didn’t bring out a full amount I ordered IDIOT A side is the container. I didn’t order a “half-side”, why are you serving me a “half-side” then BLIND DINGY MORON? As I said, someone orders one, you put in 2. It’s that simple.

“feel that you've somehow been wronged because the kitchen didn't read your mind and anticipate exactly how much ranch you would want on each fry.”

It’s not the kitchen, it’s the server. The server took my order and SAW it wasn’t full as ordered shouldn’t have served it STUPID ASS IDIOT. If it doesn’t look right, WTF would you serve it STUPID ASS? Even if you didn’t take my order, unless the ticket or computer screen would say something different I would get the customer another half side of the item if they ordered 1.

2010: “who walk in and expect to be treated like the queen of England.”

Every customer should get treated like a king or a queen.

2010: “Except I don't think the queen eats burritos dipped in mayonnaise.”

Why not? Nothing wrong with that.

2010 post: “assuming others are "stupid" and "lazy,”

I am not assuming others are stupid and lazy, I have physical *****PROOF******* from situations I have gone through. I will repost my stories of situations I have gone through to prove to you there are A LOT OF DINGY STUPID LAZY ASS SERVERS OUT THERE. I am not assuming, I know more than them and I never have done the job before, how sad is that, huh????????????

Read and weep next post:

Springs1 said...

Me

One story:


A plaque outside of the lounge of a local chain restaurant we have here had on it half priced martins 4-7p.m M-F. They also had just recently changed the prices the bartender said on their menu lowering the prices on most of the martinis. They also had a plastic thing that you put on the table or bar that has an advertisement in it saying “$5 martinis” during happy hour.

So when we were charged, I had to point out to the **BARTENDER AND THE STUPID IGNORANT MANAGER THAT HAD THIS ON HIS BUILDING** that they had half priced martinis. The manager had no problem giving it to me. The thing is, I hadn’t been there since March, this was July and I had only been to that location about 3-5 times if that ever even. I KNEW MORE ABOUT THE JOB THAN THE MANAGER AND THE BARTENDER.

I didn’t need to do the job to know what was advertised in the restaurant. See what I am trying to convey here?

Another story continued next post:

Springs1 said...

Me
Another story:


The entire point of this story that happened to us was that our waitress didn't compare the *MENU* to *THE COMPUTER* to make sure she was ringing up the correct items:

My husband and I had gone to try a certain Mexican restaurant for our first time. I ordered the nachos with shredded chicken for the appetizer nachos. Look at this on the menu:

“NACHOS DE LA CASA – Choice of ground beef
or shredded chicken, topped w/lettuce, pico de gallo,
sour cream, jalapenos and beans……………………………………………..7.25
w/Steak ……………………………………………………………………………………8.25
w/Shrimp ……………………………………………………………………………….9.25”

http://andalemargaritasgrill.com/menu.html

This is from the internet menu and it is just like this on the menu inside the restaurant. I didn’t specially order something not on the menu. We received grilled chicken from our waitress that you can *SEE* it wasn’t right, but I didn’t know since I don’t work there you know. Our waitress should KNOW what shredded chicken LOOKS like since SHE WORKS THERE, WE DON’T on the NACHOS she BROUGHT OUT!! It was our FIRST time there, so we didn’t know what it was supposed to look like(I should have though, but didn’t think about what shredded is supposed to look like, now I feel stupid about that I didn’t know just by looking at it the first second it hit the table) . Since nachos you can SEE the chicken, at least some pieces that aren’t covered up without TOUCHING anything, she should and could have caught her error for ringing it up wrong by her WRITTEN ORDER as well as the menu comparing that plate of food to the MENU noticing that there wasn’t an option nor did the customer say “GRILLED” anything. An option not on the menu even I DID NOT ORDER., HOW PATHETIC can you get, you don’t agree?

My chimchanga I specifically said shredded chicken. I didn’t think it looked right when I broke it open, but I didn’t know how they shred the chicken they served.

When we got our check, we were overcharged on TWO items. One was the nachos charging us $8.25(grilled chicken) when there isn’t even an *OPTION* on the menu(notice above from the internet menu) for that and I didn’t ask for something not on the menu. That was a dollar overcharge. Then, the grilled chicken is 50 cents more than what I ordered. $9.25 I was supposed to be charged, which I was charged $9.75.

I presented the problems to her nicely; she didn’t say she was SORRY even. I would have said I was SO SORRY and asked a manager if they can take off a least a soft drink for messing up if I were the server in that situation. It wasn’t just 2 overcharges, but she messed up 2 food orders as well by ringing them up wrong(at least the nachos for sure were rung up wrong) and SERVING the nachos wrong since it was obvious.

When I told her about there wasn’t even an option for the grilled chicken on the menu she said “It was an accident”, which I told her, which is SO TRUE, she didn’t even “TRY”. She didn’t: A. BRING out the nachos OBVIOUSLY correct by comparing the written order and menu to the food B. Compared what she was RINGING UP to the menu and the written order C. Compared the check to the menu prices to what we ordered BEFORE she handed us. How can TWO mistakes on a check be an “ACCIDENT” when you had times where you could have caught the mistakes since the restaurant was almost empty( like one other table of 2 or 3 people at it and 2 or 3 people at the bar? All that time we ate, she could have CAUGHT her mistake, for REAL. Our check times were 1:34p.m., then the credit card receipt was 2:14pm., so in all that time, since the place was almost empty, she couldn’t have caught those errors? GET REAL!! That was pure laziness and lack of EFFORT to TRY to get things right.

Continued next post:

Springs1 said...

Me
Continued:

So try to tell me HOW can I not *KNOW* how to do the job when I see this kind of UNCARING SHIT from a server, huh? If anything, that has TAUGHT ME what grilled chicken looks like compared to shredded chicken, that I knew the MENU *BETTER* than SHE DID, that she put in the order wrong for the chimchanga I am assuming since we got overcharged on that as well, she put in the order wrong most likely for the nachos since we got overcharged on that item as well. I couldn’t FATHOM doing **ANY*** of these things she did that *SHE* ALONE CAUSED OUR PROBLEMS at our table. See how I would be a BETTER, NON-LAZY, and MORE CARING server than she was, huh?

A good, caring server would have:

1. Since she wrote down what I asked for “shredded chicken” if she didn’t know the menu, she should have compared the menu while ringing up the items so she would have known “DUH NO GRILLED CHICKEN OPTION ON THE MENU EVEN AND THE FACT THAT I DIDN’T SAY “GRILLED” so she should have compared the written order to the computer screen she was ringing up.)

2. Before she brought it out, let’s say she put the order in correctly. She should have known how they shredded their chicken since she worked there to decide not to bring it out since you could clearly see it wasn’t shredded chicken on top the nachos.

3. When she put the order in for the chimichanga, assuming she most likely didn’t put it in correctly that she overcharged me on that, so she could have compared the menu to that item she was ringing up.

4. When she got ready to bring the check, she should have compared the menu prices to the check as well as the written order and found the errors, got them fixed from the manager BEFORE giving us our check.

So that’s just one of MANY stories that’s proof. We stiffed her. she deserved it. She was VERY UNCARING and VERY, VERY, VERY LAZY. She could have caught everything except for the chicken inside my chimichanga since she would have had to cut that open. Everything else though was 100% HER FAULT. I really think though since my chimichanga was overcharged she rung it up wrong initially that she didn’t change it before she handed us the check.

I have LOTS MORE STORIES if you are INTERESTED that I KNEW MORE ABOUT THE MENU AND HOW TO DO THE JOB WITH SOME OF THE DINGY, LAZY ASS, AND DUMB SERVER AS WELL AS MANAGERS.

Springs1 said...

Me
It's funny how you VERY MUCH CONTRADICTED YOURSELF saying:

“that a server bringing something to one table before another was a "moral" issue.”

but then saying : “If another customer gets rude and interrupts my service, I blame it on that customer, not the server, and think, "gee, could that be that famous Springs1 asshole I've read so much about?”

You are acting like people have turns, but in 2010 said this: ""Restaurants are not "lines" in which there are turns and cuts. This is an incredibly juvenile way to see things.""

You don't see how VERY MUCH you have *************CONTRADICTED*****************YOURSELF BIG, HUGE TIME HERE, DO YOU?

If someone interrupts your service, you feel "what an asshole", but it was OK for *YOU* to serve like that and when it's not your turn, you don't see it as a moral issue. What a SELFISH ASS you are, seriously.

You basically are saying you are bothered by this other customer CUTTING, isn't that correct from what I am reading that you said here, huh? Restaurants are by turns and are like lines STUPID IDIOT! You just proved yourself 100 BILLION PERCENT WRONG and you know it.

It's not so efficient nor fun when it's your turn being cut in front of is it, but then you say " I don't really keep track of what the server is doing because frankly, I don't care. If I get what I ordered in a reasonable amount of time, then I'm happy."

How can you say your "happy", then complain about some customer interrupting your service by cutting, huh?

Obviously, you are bothered by cutting and see it as cutting to mention that it's rude to blame the customer.

What a CONTRADICTORY ASSHOLE YOU ARE!

It's OK when it's not your time or turn to be delayed, but if it's your time, OH NO, we have to BOW DOWN TO YOU like you are more important somehow, WHY is that, huh?

Springs1 said...

Me
If you wouldn't be bugged by the customer, you wouldn't say they were rude or even blame the customer. You'd be HAPPY they would have interrupted you ordering your food, because you don't see restaurant service as lines or turns or that servers should have morals and customers should have morals, right?

You wouldn't even mention about that if someone came up to your table while you were giving your order, you would have the same attitude you said before that "I don't care" kind of attitude, but that's not what you are saying. You are saying it was rude and that you would blame the customer. So you see, you do see it as morals and YES you do see it as TURNS just like a line and you know it STUPID CONTRADICTORY IDIOT!

Springs1 said...

Me
My main point is, it wouldn't bother you at all that one person took 5-10 seconds to ask for some refills interrupted you ordering if you felt like there was no such things as turns in restaurants when serving customers, but you are saying it does to say that the person is rude and to blame it on them. So you do honestly see restaurant service as turns, but for some reason don't want to admit I am right and you are wrong, WHY is that, huh?

Christian Fox said...

I just want to know if you have ever worked in a restaurant? I can tell you, that your tips here are completely misguided. I understand some of what you're saying but no server will EVER be trained like this. You come off as angry at servers for doing their job. You say that most people don't want to "chit chat", fact is, you are absolutely wrong. People enjoy being engaged, its one of the best ways to show you care about the customer outside of making sure their order is correct. Im not making assumptions, but by this article, you come off as someone who sees servers more as servants and that you feel you are better than anyone who is serving you. I cant lie, it made me a little sick to my stomach. You try and make yourself sound like an expert on something you know nothing about.

Springs1 said...

Christian Fox
"I just want to know if you have ever worked in a restaurant?"

Why does this matter when I have proven I know MORE than the servers and managers about the menu and how to do the job, huh???

I have worked at a donut shop/diner from 1998-2002 off and on a little over 2yrs worth altogether. It was similar to being a waitress on a much smaller level, but I *DID* do some waitressing duties like serve customers food, bring them first drinks, refills, the check, take their order, etc. I served people inside, to-go, and drive-thru. I made at least min. wage plus tips getting small raises as well and having to work double shifts at times as well as once had to work a little over 19hrs in a row since this was a 24hr place most of the time I worked there. I didn't learn all of this from working there. I learned all of this from my personal experience being a customer with problems at my table that are OBVIOUS BEFORE I touch the food/drinks or have been overcharged, etc.

"I understand some of what you're saying but no server will EVER be trained like this."

Then how come A LOT of servers do what I want then, huh? Also, who said "train" when all you need is some *********COMMON SENSE**********, huh? I mean really you don't even need a high school diploma or a GED to work in a restaurant as a server. It's all about common sense. Act like it's *YOUR food/drinks/Check, etc.*

"You come off as angry at servers for doing their job."

They aren't doing it right though in most cases costing them make more trips because they got things wrong. This includes not only getting orders wrong, but also assumptions such as bringing the check only to end up getting more stuff for example, making them have more work.

I have EVERY RIGHT to be pissed someone is trying to *CONTROL* my dining experience when they aren't *PAYING* for it.

"You say that most people don't want to "chit chat", fact is, you are absolutely wrong."

I do enjoy if *AFTER* I placed my order, NOT BEFORE. It's all about being *********CONSIDERATE********* of the customer's hunger and thirst time. How would *YOU* feel if you waited all day to eat(or maybe just ate something small like a banana)until at 8p.m. at night on a Saturday night after waiting an hour for a table? Would you want ONE MORE SECOND of waiting? I am sure you wouldn't. Act like this is *YOU* in the customer's seat. You sure don't act like it.

"People enjoy being engaged, its one of the best ways to show you care about the customer outside of making sure their order is correct."

No, I wasn't talking about doing your job IDIOT, I was talking about personal chit chatting when I said "chit chat" like one waiter after waiting 15 minutes for a table at Applebee's asked on Mardi Gras day "How's y'all's Mardi Gras, Go to any parades?" First off, if he would have been hungry waiting 15 minutes for a table, he sure wouldn't have appreciated that delay when greeted. I mean really, when you aren't hungry or thirsty, of course you can't relate, because it's ******NOT YOU*************! You have to act like it's you. My husband and I both didn't have anything to do eat that day until 5p.m., so yeah, we were hungry. What we told him was that we didn't go to any parades not to be rude, but the waiter was rude to us. The thing is, I wanted to say "Can we please just order, we are hungry and thirsty?" I mean you just don't get what being ************CONSIDERATE************* means, do you?

Chit chat should be saved for when you have already put the orders into the computer and the customer is just waiting for their food, NOT BEFORE you even get to place your order even, because then that means the *SERVER* is causing the delay on PURPOSE. You aren't act like people are hungry or thirsty, do you?

Continued next post:

Springs1 said...

Christian Fox - Continued:


"you come off as someone who sees servers more as servants"

Servers are servants you IGNORANT IDIOT! They are there to do *********EVERY SINGLE SOLITARY THING********* the customer asks for their tip. That's the entire point of the tip.

You come off as being LAZY, INCONSIDERATE, AND UNCARING. You sound VERY LAZY to say servers aren't servants, they ARE. I was the customer's "servants" when I served them at the donut shop/diner I worked for, because I wanted their MONEY, DUHHH, that's what tipping is all about, they(the server) want something, I(the customer) want something.

"that you feel you are better than anyone who is serving you."

This has nothing to do with that. I am sometimes better if I am a more NICER, CARING, and HARDER WORKER than the server is, I sure the FUCK AM! Like the servers that don't say they are sorry for messing up, well I am better than them. WHY? I am a much NICER PERSON than they are, that's why.

The ones that aren't willing to put forth 100% effort, I am a better worker, better person than they are. WHY? I am a much more ******CARING********* human being than they will ever be, that's why.

The ones that treat me like a queen are the ones that I am equals to.

I am so much better than the asshole server that isn't telling me they are sorry when they forget my ranch for example. I am a much better person because I will ADMIT when I am wrong. When I forgot to ask servers for things, I sure the hell DO ALWAYS say I am sorry, EVERY SINGLE SOLITARY TIME. WHY? I am a nice person and because it's common courtesy(the morally right thing to do).

"I cant lie, it made me a little sick to my stomach."

Why? It makes me sick to my stomach to see someone act like servers are above customers, just because they are servers.

When I have to show them on the menu where something is, that hurts MY FEELINGS. You just don't seem to understand this, do you? I mean if they put 100% FULL EFFORT, but most of them are lazy, uncaring assholes that want the money, but don't want to do the ***WORK** for it.

"You try and make yourself sound like an expert on something you know nothing about."

I am an expert about it. How come I am PROVING WRONG SERVERS AND EVEN MANAGERS WRONG about the menus and how to do the job, huh?

I have won several battles with managers because I knew the menu BETTER than they did and their staff members.

Here's some examples continued next post:

Springs1 said...

Christian Fox

The entire point of this story that happened to us was that our waitress didn't compare the *MENU* to *THE COMPUTER* to make sure she was ringing up the correct items:

My husband and I had gone to try a certain Mexican restaurant(Andale) for our first time and ONLY TIME. I ordered the nachos with shredded chicken for the appetizer nachos. Look at this on the menu:

“NACHOS DE LA CASA – Choice of ground beef
or shredded chicken, topped w/lettuce, pico de gallo,
sour cream, jalapenos and beans……………………………………………..7.25
w/Steak ……………………………………………………………………………………8.25
w/Shrimp ……………………………………………………………………………….9.25”

http://andalemargaritasgrill.com/menu.html

This is from the internet menu and it is just like this on the menu inside the restaurant. I didn’t specially order something not on the menu. We received grilled chicken from our waitress that you can *SEE* it wasn’t right, but I didn’t know since I don’t work there you know. Our waitress should KNOW what shredded chicken LOOKS like since SHE WORKS THERE, WE DON’T on the NACHOS she BROUGHT OUT!! It was our FIRST time there, so we didn’t know what it was supposed to look like(I should have though, but didn’t think about what shredded is supposed to look like, now I feel stupid about that I didn’t know just by looking at it the first second it hit the table) . Since nachos you can SEE the chicken, at least some pieces that aren’t covered up without TOUCHING anything, she should and could have caught her error for ringing it up wrong by her WRITTEN ORDER as well as the menu comparing that plate of food to the MENU noticing that there wasn’t an option nor did the customer say “GRILLED” anything. An option not on the menu even I DID NOT ORDER., HOW PATHETIC can you get, you don’t agree?

My chimchanga I specifically said shredded chicken. I didn’t think it looked right when I broke it open, but I didn’t know how they shred the chicken they served.

When we got our check, we were overcharged on TWO items. One was the nachos charging us $8.25(grilled chicken) when there isn’t even an *OPTION* on the menu(notice above from the internet menu) for that and I didn’t ask for something not on the menu. That was a dollar overcharge. Then, the grilled chicken is 50 cents more than what I ordered. $9.25 I was supposed to be charged, which I was charged $9.75.

I presented the problems to her nicely; she didn’t say she was SORRY even. I would have said I was SO SORRY and asked a manager if they can take off a least a soft drink for messing up if I were the server in that situation. It wasn’t just 2 overcharges, but she messed up 2 food orders as well by ringing them up wrong(at least the nachos for sure were rung up wrong) and SERVING the nachos wrong since it was obvious.

When I told her about there wasn’t even an option for the grilled chicken on the menu she said “It was an accident”, which I told her, which is SO TRUE, she didn’t even “TRY”. She didn’t: A. BRING out the nachos OBVIOUSLY correct by comparing the written order and menu to the food B. Compared what she was RINGING UP to the menu and the written order C. Compared the check to the menu prices to what we ordered BEFORE she handed us. How can TWO mistakes on a check be an “ACCIDENT” when you had times where you could have caught the mistakes since the restaurant was almost empty( like one other table of 2 or 3 people at it and 2 or 3 people at the bar? All that time we ate, she could have CAUGHT her mistake, for REAL. Our check times were 1:34p.m., then the credit card receipt was 2:14pm., so in all that time, since the place was almost empty, she couldn’t have caught those errors? GET REAL!! That was pure laziness and lack of EFFORT to TRY to get things right.

Continued next posts:

Springs1 said...

Christian Fox
So try to tell me HOW can I not *KNOW* how to do the job when I see this kind of UNCARING SHIT from a server, huh? If anything, that has TAUGHT ME what grilled chicken looks like compared to shredded chicken, that I knew the MENU *BETTER* than SHE DID, that she put in the order wrong for the chimchanga I am assuming since we got overcharged on that as well, she put in the order wrong most likely for the nachos since we got overcharged on that item as well. I couldn’t FATHOM doing **ANY*** of these things she did that *SHE* ALONE CAUSED OUR PROBLEMS at our table. See how I would be a BETTER, NON-LAZY, and MORE CARING server than she was, huh?

A good, caring server would have:

1. Since she wrote down what I asked for “shredded chicken” if she didn’t know the menu, she should have compared the menu while ringing up the items so she would have known “DUH NO GRILLED CHICKEN OPTION ON THE MENU EVEN AND THE FACT THAT I DIDN’T SAY “GRILLED” so she should have compared the written order to the computer screen she was ringing up.)

2. Before she brought it out, let’s say she put the order in correctly. She should have known how they shredded their chicken since she worked there to decide not to bring it out since you could clearly see it wasn’t shredded chicken on top the nachos.

3. When she put the order in for the chimichanga, assuming she most likely didn’t put it in correctly that she overcharged me on that, so she could have compared the menu to that item she was ringing up.

4. When she got ready to bring the check, she should have compared the menu prices to the check as well as the written order and found the errors, got them fixed from the manager BEFORE giving us our check.

So that’s just one of MANY stories that’s proof. We stiffed her. she deserved it. She was VERY UNCARING and VERY, VERY, VERY LAZY. She could have caught everything except for the chicken inside my chimichanga since she would have had to cut that open. Everything else though was 100% HER FAULT. I really think though since my chimichanga was overcharged she rung it up wrong initially that she didn’t change it before she handed us the check.

ANOTHER STORY**************************

We went to this place called Mugshots:

http://www.mugshotsgrillandbar.com/

I ordered the Tucker's Pulled Pork Sandwich, which the menu inside actually had "Served with a heaping helping of Kayla's coleslaw."


Ok, being that I read the TO-GO MENU: http://www.mugshotsgrillandbar.com/T...xi-02-2010.pdf

It didn't state anything about the coleslaw. It does however on the non-to-go menu and the inside menu:

http://www.mugshotsgrillandbar.com/

Click on the tuckers pork sandwich, you will see where it has coleslaw. Well, anyway, when I got there, I was surprised the coleslaw came with the sandwich(was only going by the to-go menu when I had looked on line what I might want at this restaurant). I had told the waitress I didn't want the coleslaw that I didn't like coleslaw. I ordered my fries without seasoning or salt, not overdone. So I mentioned fries when I ordered.

When the bill came, it had "Substitute fries 50 cents." I questioned her, she was like "That sandwich only has one side." I was like "All of our gourmet sandwiches are served with brew city’s beer battered fries …" I cannot believe she *ARGUED* with ***EXACT WORDING ON THE MENU****. That's just unbelievable. There's no physical proof she's right, there is physical proof I was right though.

Continued next posts:

Springs1 said...

Christian Fox - Continued:

I LITERALLY HAD TO READ THIS TO HER 2-3 TIMES for the STUPID ASS BITCH to get it through her thick skull that I was *PAYING* for the damn fries in the price of the item. "I even told her "ALL" like that even, REPEATING ********ALL GOURMET SANDWICHES ARE SERVED WITH FRIES, ALL GOURMET SANDWICHES ARE SERVED WITH FRIES.... I should have said "DO YOU KNOW WHAT THE WORD *ALL* MEANS IN THE DICTIONARY, I MEAN SERIOUSLY?

Even the manager on duty was so stupid and I even proved him wrong even. He finally admitted I was right, because I was. At first, he said I was wrong, then I proved him wrong with the menu. How about that one for ya and I had *NEVER* gone there in my *LIFETIME* even. HOW ABOUT THAT ONE FOR YA, huh?

We stiffed her. She didn't ONCE say she was sorry when she was in the wrong. That was my first and ONLY time we have *EVER* gone there even. I shouldn't have had to explain exact WORDING to her like she couldn't *READ* or something. She was a DITSY STUPID ASS WAITRESS and the manager was even dumber not to know the menu *BETTER* than the servers even.

I had gone by the menu when ordering and the menu stated "ALL SANDWICHES ARE SERVED WITH FRIES." That means what it states.

I got fries without a problem, because I mentioned my certain modifications for my fries as to why I didn't know about it before bill time. See if I would have ordered it saying "No coleslaw" and not mentioned fries cooked and prepared a certain way I would have only received the sandwich. THERE I would have been some pissed. I *READ* the *MENU* and it stated I would get fries. Understand how you have to *KNOW* the menu to get things correct, huh?

My point is, I *READ* the **************WORDS ON THE MENU THAT I GOT *FRIES* for my money in the price of the item(any of those sandwiches).

It is strange, but this restaurant charges you for substituting side dishes unlike most restaurants.

I talked to managers since and they agreed with me, because you cannot disprove WRITTEN PROOF, you just can't.

That sandwich according to the menu(inside and the one that isn't the to-go menu on the website)includes two side dishes. That's what the menu has. She was telling me that this sandwich only had one, but that's *NOT* what the menu states. The menu states *ALL* sandwiches are served with fries and it's even under the same section even.

I KNEW MORE than the stupid staff members. YES I did.

We stiffed, because she was a bitch about it. You don't argue with a customer period even if they would maybe be wrong. Since I was right, I cannot understand for the life of me why she tried to argue with me about 50 cents. Costs her entire tip for 50 cents. If I would have been the server and the customer would have been wrong about something, I'd rather take 55 cents(tax I would include) and just forfeit 55 cents of MY OWN MONEY so I could get a nice tip instead. This was STUPID to ARGUE with me over 50 cents and she was 100% wrong. What an IDIOT!! She was VERY STUPID, SHE REALLY WAS. Can't argue with *WRITTEN PROOF* on a menu.

You don't see how I know the MENU AND HOW TO DO THE JOB BETTER THAN THE SERVERS SO THIS SHIT DOESN'T *********GET********** TO THE CUSTOMERS IDIOT? I am A VERY DETAILED ORIENTED PERSON AND YOU HAVE TO BE THAT TO BE A A SERVER!! Can you believe in BOTH situations that was our *FIRST* and ***********ONLY********** TIME ********EVER************** THERE but I KNEW *************MORE********** than the servers, huh? That's because I took*****EFFORT******* TO ****READ****** THE MENUS. I also know well DUH if it's not on the menu and the person ordered shredded how can it be grilled or that I could ring up something wrong or that you can see on top of nachos what GRILLED CHICKEN looks like.

These are just SOME of the stories. I can tell you more as well.

Continued next post:

Springs1 said...

Christian Fox - Continued:

Another story:

My husband and I went to a restaurant’s lounge area that we hadn’t been to since March(towards the end of the month back in 2009 I believe), this was July 4th. They had recently decreased their flavored martini prices. They had been having this plaque at the front of the lounge when you walk in that always had half-priced martinis. They also had a menu holder advertisement that had $5 martinis. Some of the martinis has lowered prices on the menu. So what happened, I showed the bartender. He didn’t realize this and even the FREAKIN MANAGER DIDN’T NOTICE. He was on the phone telling someone they need to remove the plaque.

Now don’t you think that’s a bit on the *RIDICULOUS* side that *I* KNEW MORE THAN THE WORKERS AND I HADN’T SET FOOT IN THE PLACE SINCE MARCH, HUH?

I KNOW HOW TO DO THE JOB BETTER THAN THESE IDIOTS, EVEN MANAGERS EVEN!

Another story:

I have experience as a customer that has had their orders wrong and many other things that have gone wrong throughout my dining experience.

For example, a waiter we had brought out another table’s food and our food, then put the tray on top the tray jack. He aimlessly handed out entrées, which he put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. We had seen him handing out these entrées and NOT *ONCE* had gone back to his *WRITTEN ORDER* to compare the plates of food to which table had which entrée. Turns out, he admitted he grabbed the wrong one from the kitchen. The thing is, he could have easily *CAUGHT* his mistake by doing a simply GLANCE at which table had which plate of food, it’s not time consuming to do that, it’s like 3-5 second glance at his paper is all it would have taken, but he was too lazy and uncaring to do that as well as I guess he did it too to act like this was fast food when it’s not that he didn’t have to rush like that.

I truly believe he most likely also didn’t compare his written orders to the plates of food in the kitchen as well. The main thing though is that he could have caught his mistake and didn’t *TRY HIS ****BEST***** to get it correct to our table. He looked like an IDIOT handing our table(ONLY ME AND MY HUSBAND) a completely wrong item.

Another restaurant experience at another restaurant also where I had ordered bbq chicken nachos as my meal. Our waiter brought out food out. He tried to hand us quesdillas. Turns out, he eventually(after I had to get up to ask where my food was), admitted he pressed the wrong button, but he was TOO STUPID, UNCARING, AND VERY LAZY to compare his written order to the food, then could have easily noticed his mistake so then he wouldn’t have wasted the time he took to bring that quesdillas to us or ask us about it even. He didn’t ask for a comp as I would have. He didn’t profusely apologize like say “SO” sorry as I would have, because I would have felt bad I ruin people’s outings.

Another experience at another restaurant, we had a waitress that brought my husband a cup of bisque when he ordered a bowl. You know what a bowl and a cup looks like with NOTHING in it.

That's just some more stories, I have more even to prove I know how to do the job better. A SERVER IS A MISTAKE PREVENTER FOR MOST ISSUES, because they can get *MOST* things corrected ****************BEFORE************** they bring them to you.

I have PLENTY of more stories. These are just a few. My point is, ***********I*********************** KNEW MORE THAN THE FUCKING SERVERS AND EVEN DUMB LAZY ASS MANAGERS EVEN ABOUT THE MENUS AND HOW TO DO THE JOB!

WHO WAS THE ****EXPERT**** IN THESE SITUATIONS? Wasn't it *********ME*************?

STOP BEING SO IGNORANT! Lots of times customers know MUCH MORE than than the servers do. That *IS* THE GOD'S TRUTH! I'd rather *ANY* DAY have a server that has no experience as a server, but tons of experience as a customer. So would everybody else. It's because ******WE KNOW HOW IT FEELS********* AND THEY DON'T!

Gabby Marchetti said...
This comment has been removed by the author.
Gabby Marchetti said...

YOU ARE A MISERABLE HUMAN BEING. I AM HIGHLY OFFENDED BY THIS POST AS A SERVER I SAT THERE AND READ YOUR IGNORANT POST WITH A SHOCKED FACE MOUTH WIDE OPEN FOR ABOUT 20 MINUTES. I CANNOT BELIEVE THERE ARE PEOPLE LIKE YOU OUT THERE ID LIKE TO SEE YOU TRY TO SERVER JUST ONE FRIDAY NIGHT AS A SERVER. I DONT EVEN KNOW YOU AND ID SPIT IN YOUR FOOD AND IF YOU RETURNED TO MY RESTAURANT ID TELL YOUR NEW SERVER TO SPIT IN YOUR FOOD YOU CRAZY BITCH WOMAN.

Springs1 said...

Gabby Marchetti
"YOU ARE AN INSANE WOMAN."

HOW? How is it insane to want someone to work *HARD AS THEY CAN FOR YOUR HARD EARNED MONEY*, huh?

What is wrong with wanting a CARING, HARD WORKER to work for the tip you will give, huh?

You are an INSANE woman coming on someone's blog you have NEVER met before telling them they are insane. What a MEAN person you are.

"I HATE GUESTS LIKE YOU"

Because you are LAZY, that's why, isn't it? Why else would you hate customers like me? I mean most servers that are hard workers would LOVE to serve me, LOVE IT. They wouldn't mind at all and you know it LAZY ASS BITCH!

I HATE servers like you that are uncaring and lazy ass.

"I PRAY FOR THE SEVRERS THAT HAVE TO DEAL WITH YOU."

WHY? Because you are lazy you think everyone else is just as lazy as you are, huh?

"YOU ARE HEARTLESS AND RUDE."

No I am not, YOU ARE heartless and rude. I am a VERY NICE PERSON. YOU ARE RUDE to come onto someone else's blog to tell them some mean things. FUCK YOU ASSHOLE LAZY ASS BITCH!

"I WISH YOUD SPEND ONE DAY AS A SERVER ON A FRIDAY NIGHT AT A RESTAURANT."

I'd bust my ass and make MEGA BUCKS compared to LAZY, UNCARING ASSES LIKE YOURSELF. I am not like you. I am willing to do EVERY SINGLE THING a customer wants me to do and more to earn my tip.

"YOU ARE MISERABLE AND A TERRIBLE PERSON."

No, I am not, you are that you only care about yourself and are very lazy to earn your pay.

"YOU WOULDNT LAST ONE SECOND"

Yes I would, because I don't like to be bored. There's times where at jobs it was slow, I chose to clean instead of just sit around and do nothing ALL ON MY OWN not to be bored. Your type wants to text, flirt, gossip, etc., aren't I right? I would be ********EARNING********** my pay for every second of work, you don't and you know it.

"I AM EXTREMELY OFFENDED BY THIS AS A SERVER"

HOW? Wanting someone to ************CARE********** and work *********HARD**********, is somehow offending you, HOW??? I don't get it I REALLY, REALLY, REALLY, REALLY DON'T?

"AND HOPE TO NEVER WAIT ON SOMEONE LIKE YOU "

Because you are TOO LAZY to and very uncaring of a human being. WHY are you so mean? What is your issue? What are you so offended by? I truly don't get your stance?

"YOU ARE A TERRIBLE HUMAN BEING."

No, I am a VERY NICE human being that is a hard worker and has feelings unlike yourself that's a selfish, lazy ass entitled bitch.

"YOU ARE A MISERABLE HUMAN BEING."


No I am very nice, YOU ARE THOUGH.

"I AM HIGHLY OFFENDED BY THIS POST AS A SERVER I SAT THERE AND READ YOUR IGNORANT POST WITH A SHOCKED FACE MOUTH WIDE OPEN FOR ABOUT 20 MINUTES."

WHY? Because I would expect you to ***********WORK HARD AND CARE************ about what you are doing to other people how you are affecting their lives, huh? Seriously, I don't understand why the HATE?

"I CANNOT BELIEVE THERE ARE PEOPLE LIKE YOU OUT THERE"

I can't believe there are lazy ass, uncaring, MEAN, and entitled people like you out there.

Continued next post:

Springs1 said...

Gabby Marchetti - Continued:

"ID LIKE TO SEE YOU TRY TO SERVER JUST ONE FRIDAY NIGHT AS A SERVER."

I'd blow you away in a heart beat busting my ass and caring about my customers. I am not like you. I BUST MY ASS at all my jobs I have ever held before. My very first job at a donut shop/diner, I got a raise 35 cent raise back in 1998 when min. wage was $5.15/hr, got to $5.50 per hour in only a MONTH AND A HALF, that's right lazy bitch. I am a VERY HARD WORKER. If there was no customers, I'd clean up, even in the back if there was no customers, I'd do SOMETHING to earn my pay unlike you.

"I DONT EVEN KNOW YOU AND ID SPIT IN YOUR FOOD"

If you would, you'd be ARRESTED. WHAT A FUCKING BITCH TELLING ME SOMETHING SO MEAN. YOU ARE A BIG *********HYPOCRITE************* TELLING ME THAT FUCKING BITCH! FUCK YOU!

Also, you do realize spit doesn't do ANYTHING if the person doesn't get sick, right? So you see, it won't do anything if you aren't sick DUMMY!

"AND IF YOU RETURNED TO MY RESTAURANT ID TELL YOUR NEW SERVER TO SPIT IN YOUR FOOD YOU CRAZY BITCH WOMAN."

They wouldn't listen to you, because they aren't a MEAN BITCH like you are. Also, why would they listen to you? You aren't their ruler STUPID IDIOT!

I am not crazy, YOU ARE to tell someone to spit in my food or to spit in my food. You are a MEAN LAZY ASS BITCH who doesn't want to do the ***********WORK*************** for the tip. FUCK YOU LAZY BITCH!!!

Courtney Major said...

Have you ever actually waited on tables? Try doing every single thing you listed to six, seven, or even more tables. Sometime all at once. That's not laziness, most of the time that's a server trying there hardest to please people that sat down, took one look at there server and have already made an assumption about their competence.

Springs1 said...

Courtney Major
"Try doing every single thing you listed to six, seven, or even more tables. Sometime all at once. That's not laziness, most of the time that's a server trying there hardest to please people that sat down, took one look at there server and have already made an assumption about their competence."

It *IS* laziness. Instead of saying why you can't do something,just *DO IT*. It's just more *EFFORT AND TIME*, that's it, so STOP MAKING EXCUSES!

Trying your hardest is just that, nothing less than that.

They aren't making an assumption about your competence, they already see it from what you are saying here ADMITTING you don't try your best.

Mary said...

okay whoever wrote this is a bit of an asshole, I mean, I will say thank you because I needed some tips on how to waitress and some of these are great well-written advice but wow, I would hate to wait on this person. I mean...it's fucking hard to wait tables and you get like 2$ per hour at some places....like, be a bit more compassionate?

Springs1 said...

Mary
"okay whoever wrote this is a bit of an asshole,"

NO, you are an asshole. What a mean person you are calling me a name and never even ONCE WROTE ONE WORD to me even.

"I mean, I will say thank you because I needed some tips on how to waitress and some of these are great well-written advice but wow, I would hate to wait on this person."

Because you are ************LAZY********************, DUHHHHHHHHHHHH! ONE WORD, ********LAZY*************!

Otherwise, you'd LOVE, LOVE, LOVE to serve me and you know it.

"I mean...it's fucking hard to wait tables and you get like 2$ per hour at some places....like, be a bit more compassionate?"

I show compassion when I see my server doing what I do, ********WORK HARD AS THEY CAN FOR THEIR MONEY BY TRYING THEIR BEST************!!

I don't have compassion for lazy assholes that don't write down your order or request then forget shit. I don't have compassion for the lazy and uncaring ones. How can you have compassion for someone that is lazy and uncaring, huh?

I am compassionate to the servers that BUST THEIR ASSES, NOT to the lazy ones like you seem to be since you said you wouldn't want to serve me. You really sound lazy when you say that. Any nice, non-lazy server LOVES to serve me.

Springs1 said...

Mary
"some of these are great well-written advice"

Thanks, I know they are. :)

Waitress Barbie said...

Hey Springs1,
I hope you know that you sound really bitter... Gonna guess you couldn't hack it as a server and now you feel the need to write things like this on the internet. Coming from a server who carries a 22% tip average AFTER my tip-out (for those of you who can't add that means I actually carry a 25% average) I can honestly say that a lot of your post isn't even common sense. I'm good at what I do and I know how to take care of my tables and I contradict alot of what you say. Anyway, I hope you get less bitter. Good night

Waitress Barbie

Springs1 said...

Waitress Barbie

"Gonna guess you couldn't hack it as a server "

No, NEVER BEEN ONE IDIOT! I would do as I preach and you know it.

"now you feel the need to write things like this on the internet."

No, bad service has caused me to try to improve service issues.

"Coming from a server who carries a 22% tip average AFTER my tip-out (for those of you who can't add that means I actually carry a 25% average)"

You could make much ***MORE** if you did what I said. Also, don't lie and tell me you always make that from EVERY CUSTOMER, because that's BS and you know it.

"I can honestly say that a lot of your post isn't even common sense."

Yes it is. Where's your ***PROOF***, huh? It is ALL common sense and you know it. Back up your claim if you are so smart. Well, I am waiting....

" I'm good at what I do and I know how to take care of my tables and I contradict alot of what you say."

That's your opinion ONLY that you are good at it. I would be **GREAT and WONDERFUL** at it if I were a server.

Why do you contradict things I say? Let me guess, you want to run the show even if you aren't *PAYING* for it, am I right? It's not your call to make to run anything since you aren't paying.

"Anyway, I hope you get less bitter."

NEVER, the more times I get bad service, the more bitter I get.

kkxo said...

The whole time I was reading this I was just thinking to myself "oh, I hope their is a place to leave a comment.' Truthfully, I googled "how to be a better server" in hopes of coming across a few cool tips to help me make my customers experiences a little better, but came across just what I didn't want to see, a nagging bitch. You are the type of customer that us servers HATE. How many times did you need to talk about your ranch dipping sauce throughout this article? get over it. Servers are people, not robots, they make mistakes and may have 5 or 6 other tables that they are taking care of, NOT JUST YOU. Not everything is about you. If you think that customer service is bad maybe you need to change your perspective and think maybe I'm just a bad customer. You also make some points throughout the article that bother me such as how you say to "NEVER EVER ask to fill out a survey" WELL, until you actually WORK AS A SERVER you wont understand why we do some of the things we do. Because we have our managers up our ASSES CONSTANTLY to get our guests to fill these out. If you just put the receipt on the table with a link to the survey on it 9 out of 10 times the guest is not going to do it. But mostly what I would like to see is people to stop talking shit like they know what they are talking about until you actually walk in the shoes as a server. SOO now that I layed all that out, I am going to go read an actual helpful article to help better myself as a server and next time, don't be such a nagging guest, or stay your ass home.

Springs1 said...

kkxo
"a nagging bitch."

WOW, you are a FUCKING BITCH, ASSHOLE YOU! FUCK YOU if you don't like the ***GOD'S TRUTH***** of what servers should be doing for their customers. You sound lazy and VERY UNCARING.

"You are the type of customer that us servers HATE."

Yeah, because you are **********LAZY********* is why, because WHY would you hate me otherwise, huh????

"How many times did you need to talk about your ranch dipping sauce throughout this article?"

Because it happens around 85% of my outings that the condiments are missing or are wrong, usually missing, that's why. If you had the same shit happen to you constantly, you'd be pissed too knowing that person wants your money, but they are too lazy to either write your order down or both write your order down and compare their written order to the food or bring the condiments out ahead of time.

"get over it."

I can't since it happens CONSTANTLY. I just had a STUPID, LAZY ASS BITCH get 7 condiments wrong, that's right on ONE entrée. While another server ran the food, SO WHAT, my server could have brought ALL of those out ahead of time AVOIDED that since she made several trips to bring the missing condiments.

You are a MEAN BITCH! FUCK YOU, YOU GET OVER IT WHEN SOMEONE STIFFS YOU ASS OR GIVES YOU 10% BITCH! HOW DOES THAT FEEL THE OTHER WAY AROUND LAZY, UNCARING BITCH, HUH?

"Servers are people, not robots, they make mistakes and may have 5 or 6 other tables that they are taking care of, NOT JUST YOU."

You do know there is a difference between true "mistakes" and "winging it" right? If you don't****TRY*** it's not a mistake, that's intentionally not caring if you get it right.

For example, let's say my ranch is missing from my appetizer you bring me and you are my server, if you didn't compare your written order to the food PRIOR to bringing it out, then HOW THE HELL IS THAT "MISTAKE", it's being UNCARING AND LAZY ASS as all hell.

"Not everything is about you."

Not everything is about the server's ***TIP***!

It goes both ways, you don't see that?

Everything is about the customer, because that's who you want and expect payment from, so your feelings about how you don't want to do all of that(all of the work I give you) doesn't matter, because you are on the job. You *HAVE* to do it or you will not get a good tip, it's that simple. You also could get fired. I helped get 3 servers fired. Try me BITCH!

Continued next post:

Springs1 said...

kkxo

Continued:


"If you think that customer service is bad maybe you need to change your perspective and think maybe I'm just a bad customer. "

No, I am not a bad customer. I tip ********FAIRLY***********. I get bad service, because of lazy and uncaring people like you. I just recently had a waitress say "I don't do prices" when I had a wrong price on my check. By saying that, she admitted she didn't compare the menu prices to the check prices. So you think that's fair I am ONLY SUPPOSED TO CARE ABOUT "HER" MONEY, but she doesn't have to care about ours??????????? It's unfair. Anybody can see wrong numbers on a piece of paper and the server gets the manager to fix it, just BEFORE the customer gets it is what SHOULD have happened. Because of 20 cents plus tax, she got stiffed. It's not the overcharge that she got stiffed, it's her ATTITUDE and she ***ADMITTED*** she didn't ***************TRY**************to not overcharge me.

"If you just put the receipt on the table with a link to the survey on it 9 out of 10 times the guest is not going to do it."

I DO though 99% of the time. I want to let the server know WHY they got the tip they got.

Telling people isn't going to make them do it, it's wasting their time ***THEY** are ******PAYING FOR IN THE TIP FOR THE SERVICE NOT TO HAVE THEIR TIME WASTED IDIOT! The entire idea of customer service is to satisfy them, not anyone else.

"But mostly what I would like to see is people to stop talking shit like they know what they are talking about until you actually walk in the shoes as a server."

I do know what I am talking about and you know it. That's why you are SOOO PISSED, because you know it's MORE WORK THAN YOU ARE WILLING TO DO, JUST ADMIT IT LAZY ASS, UNCARING FUCKING BITCH!

"an actual helpful article to help better myself as a server"

My blog WILL help you, it's that you aren't *******WILLING TO DO ALL OF THE WORK I SAID**********. That is what this is about, just admit it lazy ass, uncaring bitch.

"Servers are people, not robots,"

Then if you aren't, why aren't I hearing a "sorry" in A LOT of cases and I am VERY NICE when I tell them about a mistake, I am not mean, heck even when my husband once had a side dish missing, the bitch waitress we had(not a food runner), NEVER ONCE said she was sorry, NOT ONCE!

You all sure act like robots not checking prices from the check against the menu, not checking over written orders with the food for obvious errors, not writing things down, etc.

You sure don't act like you all aren't robots. You say it's not all about me, it's not all about the server's tip. I don't get WHY the HATE? WHERE IS THIS COMING FROM???? ARE YOU THAT LAZY AND UNCARING?

Springs1 said...

kkxo
"In hopes of coming across a few cool tips to help me make my customers experiences a little better,"

For starters, it's really sad you have *******NO COMMON SENSE******* to speak of that you need to look this up. If you eat out a lot like we do, then you already have it without looking this up. Obviously, you don't go out to eat much to understand, do you?

Secondly, WHY wouldn't my advice help? I mean NOTHING I have said is wrong in my blog, NOTHING. For example, the assumption thing, you don't realize how many times servers have been wrong assuming(it's check time when we wanted something else, refill when I wanted something else, etc.). The one that I said that to get everything you need when you are at the table that don't come back because you were too lazy to write it down if you wanted to know if I said salt or no salt on my margarita. You should already know, it should be written down. All of my advice is hard work and that is what you have a problem with, isn't it?

Also, another thing, knowing the menu is CRUCIAL to success. Some DINGY IDIOTS have served us that I knew more than them even the managers on our FIRST VISIT even at some restaurants. If you don't know what you are serving, you shouldn't be a server.

Also, one big thing I see, food runner or other server runs the food, no apology from them. That's so mean. I don't get that?

The main thing at the beginning of the blog is IDIOTS that don't ***LOOK*** at what they are handing you. An apple is not an orange. Quesdillas aren't bbq chicken nachos, but our own waiter brought that out.

I don't get WHY you have a problem that you say I am "nagging bitch", HOW am I "nagging?" You sound LAZY is what you sound like to say such a thing. WHY would you "MIND" doing all of that if you weren't lazy, huh?



Springs1 said...

kkxo
"In hopes of coming across a few cool tips to help me make my customers experiences a little better,"

Common sense, you make it better by *******TRYING NOT TO FUCK UP*********YOU STUPID IDIOT and getting things in the order in which people's request came so no one waits longer than they should.

Better tips by not getting things wrong if possible by *TRYING* not to get it wrong. DUH, WHO needs to look that up, REALLY??? IT'S COMMON SENSE!

Springs1 said...

kkxo
" How many times did you need to talk about your ranch dipping sauce throughout this article? get over it."

See, that's the attitude as to WHY you get SHITTY TIPS, because you don't ***************CARE********************* about if you are making the customer unhappy by getting their order wrong. You aren't ******WILLING TO DO THE WORK IT TAKES TO GET IT RIGHT***** THE FIRST TIME AROUND AND YOU KNOW IT.

Get over it when you get a shitty tip. Life doesn't revolve around the server's tip. We have money issues too just like you.

"not robots,"

Then don't act like one that just goes for the money. Act like WE have feelings too, NOT JUST YOU!

"may have 5 or 6 other tables that they are taking care of,"

The main reason why most servers fuck up, is because they didn't **************WRITE THINGS THE FUCK DOWN AND REREAD THEIR LIST***********.

How many times is my box or container for my condiments or bag going to be forgotten? I mean, WHY not write things down like that? You servers bitch and moan about being ran, but don't want to help yourselves.

Lots of times I have servers that I want to ask for a bunch of things and they walk away. All they are doing is making more trips and less tip, because now they just delayed me getting whatever I just wanted to ask for.

For example, I ask for a box and some containers, then they leave without letting me say a bag and the check. More things they could have done in ONE TRIP but chose to be lazy and not write things down. You all say you don't want to be ran, but then when it comes down to it, you all do, because if you all don't want to be ran, you'd have your pad and pen READY to write down a list so you could go down the list, make ONE trip or if it's something you can't do in one trip every single thing, then most of the things you can get it that 1st trip.

Offering things is helpful so you aren't running around.

This is VERY HELPFUL advice. I am tired of the servers that they ask one person, but that's it and leave without asking others at the table if they'd like something(which we did the times I am thinking about).

For example, if the customer ask for a box, you ask if the customers want dessert, which if they do, you ask if they want their check as well. So then you get the box and the check to them BEFORE the dessert arrives. It's faster that way.

Also, been liking lately some servers have been offering to-go soft drinks or iced teas. That's more money right there showing how NOT LAZY they are being. Servers should offer you drinks to-go.

My advice is good and you know it. So if you want to be lazy, fine, but don't blame me for your fuck ups due to your laziness and being uncaring on the job.










"You are the type of customer that us servers HATE."

Because I make you *******EARN*********** your tip, DUHHH! That's how things SHOULD BE and you know it. I expect you to ***CARE*** about me if you want me to ***CARE*** about you. It's that simple, give and take.



Springs1 said...

kkxo

"don't be such a nagging guest, or stay your ass home."

How am I "nagging"? I am not nagging.

I will NEVER stay home. I love going out to eat. I just don't like the service at times.

Nagging definition:

"(of a person) constantly harassing someone to do something."

How is asking NICELY for something "NAGGING", huh?

It's not harassing when you want a tip, it's a JOB IDIOT. I mean really.

If customer service was nagging, they wouldn't have it.

I say for example, "I would like mozzarella sticks and I'd like to add a side of ranch to it." Then when they bring it, I say "thank you." How is that nagging?

If they have to be reminded 2 or 3 times, then they won't get a good tip, it's that simple. If they didn't write it down, they will get a much less tip than if they did just for the no effort on their part.

I am not harassing anyone.

Springs1 said...

kkxo

Nagging customers to do the survey and upselling are nagging things, but you have to do it for your job, that's my point here, it's a job. I am not mean to any servers. If anything, I am much NICER than they are to me. Even if they didn't say they were sorry, I still say "thank you", because I am a nice person, they aren't.

Springs1 said...


kkxo

I have EVERY RIGHT to complain, because you all want my money, but don't want to do the **********WORK********** for it.

It's not fair, it's not. It's just like if you really do work hard for a table, they give you 10%, how is that fair? It goes both ways.

I have every right to complain when you are PAYING for the service, when someone WANTS and *EXPECTS* your money for that service.

kkxo said...

How many times do you need to call me a "stupid idiot". Ive never served you before so don't tell me I am lazy because you have no idea how I work. I am an excellent worker and I make very good tips as a server, all my customers love me and I love my job. But what I am trying to point out is that you think we should do things such as "compare menu prices to the computer"... like are you fucking kidding me. WE DONT HAVE TIME FOR THAT. We assume the prices are correct because for the most part they usually are. I hardly can ever find time to use the restroom because im so busy I don't have time to do shit like that. Just stop thinking we should do all of these unnecessary things and stop excpecting 5 star service in 2 class joints (Dennys).

kkxo said...

and I would also like to point out, if I was googling tips on how to be a better server, I think that right there shows I do care about my job and I am trying to better myself at it.

Springs1 said...

kkxo
"Ive never served you before so don't tell me I am lazy because you have no idea how I work."

But you just **ADMITTED** to me this:

"like are you fucking kidding me. WE DONT HAVE TIME FOR THAT. "

When you say this about that aren't ********WILLING********* to ****TRY YOUR BEST**** you are PROVING YOURSELF TO BE A LIAR and you know it. Anyone that works hard(and cares about the customer, which you don't) would check the prices on the customer's check against the menu.

"But what I am trying to point out is that you think we should do things such as "compare menu prices to the computer"... like are you fucking kidding me. WE DONT HAVE TIME FOR THAT. We assume the prices are correct. im so busy I don't have time to do shit like that"

See how much of a HYPOCRITE YOU ARE, HUH? You said on the post yesterday "Not everything is about you."

Not everything is about your tip, it goes both ways. You don't care about my money, WTF should I care about yours, huh?

"Just stop thinking we should do all of these unnecessary things"

So you think making sure someone is not overcharged is not necessary, FUCK YOU AND YOUR MONEY BITCH, I hope you get STIFFED OVER AND OVER AND OVER! WHY? Look at your attitude about that we have to BOW DOWN TO YOUR 20%, but you don't have worry about our money according to you.

"stop excpecting 5 star service in 2 class joints (Dennys)."

STOP EXPECTING 20% or even 15% or even a tip even for NON-5-star service. You don't do a perfect job, WTF should you get a perfect score?

You expect 20%, WHY should I not expect you to *********CARE************************** about MY MONEY IF YOU WANT ME TO ****************VOLUNTARILY*************** give out of my heart money to you that I don't have to by ********LAW***********?

You don't get this, tipping is all about *******************CARING************************. You don't get that nobody has to tip you in a party of 2 and some restaurants don't even have automatic gratuity for large parties or some coupon that requires it.

I don't understand your attitude that *************ONLY THE SERVER'S MONEY COUNTS THAT WE HAVE TO **********BOW DOWN TO YOUR MONEY LIKE IT'S SACRED OR MORE SPECIAL THAN ANYONE ELSE'S?

WHY do you feel your money is MORE IMPORTANT than the customer's money?

"WE DONT HAVE TIME FOR THAT. "

You do have time. You have time to buss tables, pick up dirty dishes, and chit chat with customers, YOU SURE THE FUCK HAVE TIME if you want to MAKE THE TIME that is.

It's up to *********YOU********** to EARN YOUR OWN TIP IN LIFE. NO ONE IS GOING TO DO IT FOR YOU, BUT YOU!

I seriously don't get WHY you think the customer's money is below yours in terms of importance? I would like you to explain WHY you feel superior over the customer? No one is king or a queen here, we are just people.

Continued next post:

Springs1 said...

kkxo - Continued

"I am an excellent worker "

No you aren't. You just said you have 5 or 6 other tables, do you actually **********WRITE DOWN **************************EVERY SINGLE SOLITARY REQUEST************* AND **********REREAD THE LIST********? If you don't, you don't work hard. You also have admitted to me you don't work hard in the things I just quoted that you aren't willing to check the prices. I hate to break the truth to you, but that's SURE NOT THE FUCK WORKING HARD and you know it. You are WINGING IT(guessing, hoping it's right, not checking the prices). A hard worker checks over EVERY SINGLE THING they can BEFORE they give it to their customer.

I don't get why you said "Not everything is about you", but then act like it's all about your tip and your responsibilities as a worker?

The entire idea of a business is all about the customer and not about the workers IDIOT! That's why you have a job is because of customers. Without them, you'd have no job.

Remember when I asked you this:

"You are the type of customer that us servers HATE."

I responded:

"Yeah, because you are **********LAZY********* is why, because WHY would you hate me otherwise, huh????"

Doesn't the shoe fit? I mean really, you are LAZY and you aren't a hard worker. WHY would you be calling me a nagging bitch then and then you tell me HYPOCRITE about my name calling in the first sentence "How many times do you need to call me a "stupid idiot""

You don't see what *YOU* do, just what I am doing.

My entire point of this is that you DON'T *************CARE****************** about the customer's money, so tell me WHY should they care if you only make $2.13/hr to tip you, huh? I don't understand if you don't care, WHY IN THE HELL SHOULD THEY?

I tip servers that ***CARE*** about my money, NOT ones like you that don't. Lots of times we have had soft drinks not rung up on purpose to get a better tip. WHY? They care about our money. It's them stealing by underringing items on purpose.

" I make very good tips as a server,"

Then why are you looking for advice then or mad at me about this? I don't get that you don't understand that server's money is not holier than thou that our money is *******JUST AS IMPORTANT AS YOURS********* that making sure you aren't overcharging or undercharging someone is MUCH MORE IMPORTANT, MUCH MORE than cleaning up will EVER, EVER, EVER, EVER, EVER BE. Don't tell me picking up a dirty plate on another table will benefit my table, it won't, because I don't give a shit. I worry about MY service, that's it. I am not basing my tip on if you bussed the other tables or not. NOBODY is basing their tip on other empty tables not getting cleaned and you know it. It's much more important to charge a person correctly than it is to clean up.

Continued next post:

Springs1 said...

kkxo - Continued:

"I hardly can ever find time to use the restroom because im so busy I don't have time to do shit like that."

See, you are so mean that you say our money is shit. See how you are as to what kind of INHUMAN person you are. You act like our money is dirt and yours is gold.

The bathroom I can understand, but you still have time to take dirty dishes and buss tables or sweep or mop or restock, right? So if you have time to do that shit, you have time to make sure your customer is being charged correctly, otherwise, HOW THE HELL CAN YOU EXPECT THEM TO CARE WHEN YOU HAVE **************************ONE-SIDED CARING WHEN IT COMES TO MONEY, huh?

This is what you said: "Not everything is about you."

Why does everything have to be about the server's tips? I mean you hold your money higher than ours? Because you make $2.13/hr, sorry, but you took the job KNOWING that you need to care about other people and not just yourself in order to make more than that.

If I were your server, I'd check every price, because it's happened to us too many times. Also, you don't realize how many times during the years we have had items not rung up(not counting soft drinks since that's done on purpose most of the times). You don't care about checking things, you can wind up not ringing something up even. We have had a few desserts over the years not rung up. We just gave more in the tip. If we told them, they would have been stiffed, because we have had enough time altering in our service with overcharges. If you undercharge me, it's not my duty to tell you, it's your duty to pay for it just as I had to do when I worked at a donut shop/diner back between 1998-2002 off and on a little over 2yrs worth. After $2.00, we'd get any shortages taken out of our check. It sucked if another employee would make the mistake, they'd split it evenly the mistake to make everyone pay that worked that shift. My point with this is to say that if *I* as the employee got money taken from my check for shortages, so should everyone that does this type of job. Sure at least they gave us a little leeway of $2, but it sucked, because sometimes the register would be short. My boss that I had there at the time gave me compliments about how I'd serve the customer over worrying about cleaning up. Cleaning up is last, customers come first.

"and I would also like to point out, if I was googling tips on how to be a better server, I think that right there shows I do care about my job and I am trying to better myself at it."

No, if you were, you'd be **********WILLING*********** to do as I said to check the prices and all the other things I said on my blog. To be a better server is to AVOID PROBLEMS FROM GETTING TO THE CUSTOMER AT ALL COST, that means if it cost you extra time to check the prices(which honestly, in only a party of 2, it's less than a minute, HONESTLY), so be it. Why you feel any other task is more important when it's JUST as important(except for cleaning, because that's the LAST thing you should be thinking about). I always had served my customers first. I NEVER made restocking or cleaning first, NEVER! I treated my customers like kings and queens even though they weren't.

Why aren't you willing to do the **********WORK************* for the money LAZY ASS, UNCARING BITCH, HUH? I don't get it, I really don't? You say you wanted advice, but you aren't wiling to do the work because you are too lazy to do it all.

Continued next post:

Springs1 said...

kkxo

"We assume the prices are correct because for the most part they usually are."

No, it's because you don't care about anyone else's money except your own and are too lazy to do the job correctly. It doesn't matter if they are mostly right, because that one time it's not you won't catch it and you are making your customer do your job. That's not right and you know it. It's certainly not the customer's job to BABY-SIT your ass on this issue. You can READ and aren't blind, act like it.

In my case, a lot of times we had wrong prices, you would not believe. One restaurant, Outback had 3 wrong prices(overcharged prices). Another restaurant Copeland's of New Orleans we had hear 5 times had wrong prices there. That's just to name 2 out of many we have had.

You just don't care about the customer's money. You are such a BIG HYPOCRITE saying "Not everything is about you."

Not everything is about your tip. I truly don't get why you think your money is holier than thou like we have to BOW DOWN to your money like it's somehow more important than ours?

Most servers take serving jobs as personal according to the internet anyway people saying that they have kids to pay for, rent to pay, etc. Yet, you servers aren't acting personal about money towards us, you just want all the money to you and the hell with our money, that it's dirt. You are a VERY UNCARING, UNFEELING, and LAZY ASS BITCH!

WHO wants a server that doesn't care if you are overcharged? Servers can find these wrong prices WELL BEFORE the person gets their food even, even if they order dessert, they can get the check fixed before that if the wrong price is a dessert price.

Please answer that question I will repeat: "WHO WANTS A SERVER TO NOT CARE IF THEY GET OVERCHARGED???"

I don't know ANYONE that would want an UNCARING, SELFISH server like that, even *YOU* wouldn't as a customer and you know it.

You have time if you want to make time. Someone's refill, someone's food, someone's check, etc., why are those things somehow more important than charging the customer correctly? It's not, it's *EQUALLY* just as important. Why you have time to get that refill or food or the check, but don't have time to make sure you are charging the customer correctly? Why are you acting like customers have to tip you and why you act like your money is the ONLY THING that matters, but our money doesn't matter? You are such a hypocrite telling me it's not all about me, it's not all about your fucking money bitch. Your money is NOT above mine SELFISH, LAZY BITCH! Also, remember, you called me a name first with the "nagging bitch" comment, so you can't tell me to not call you names uncaring bitch.

"Just stop thinking we should do all of these unnecessary things"

It's unnecessary to tip you then.

"stop excpecting 5 star service in 2 class joints (Dennys)."

5-star service should be EVERYWHERE. We have tipped 25% at IHOP even. What does what restaurant it is have to do with server's expectations of "20% or 25%, etc." , huh??? You all still expect your tip, so STFU STUPID BITCH, because you are expecting payment for working, so why can't we expect ********SOMETHING FOR THAT MONEY CALLED GOOD, CARING, and NON-LAZY SERVICE********* no matter what restaurant it is, huh?

5-star service should be everywhere. I will NEVER expect differently, NEVER, because you servers will NEVER expect less than 18% or 15%. You all will expect at least that. So if you expect that, I expect to get 5-star service so I will tip you 25%-30% as we do for that service when we have it.

I don't understand why you think my expectations are different than yours when it's not any different(yours as a server, mine as a customer).

So you really would want to eat out a restaurant with a server that doesn't care if they overcharge you? For real, I want an answer.

Springs1 said...

kkxo
"if I was googling tips on how to be a better server, I think that right there shows I do care about my job and I am trying to better myself at it."

No, if you really were trying, you'd be willing to do EVERYTHING IT TAKES and THEN SOME to reach your goal. You aren't willing to do the work, you have admitted it.

You don't want to be a good server; you want to be a lazy, uncaring one.

You honestly shouldn't have to look on the internet for this COMMON SENSE advice. It's common sense you won't get as good of a tip in most cases if you overcharge someone or bring their order obviously wrong to them, DUHHHHH. I mean really, how stupid are you?

The one thing I have learned from the internet was that some parents want their kids meals served like an appetizer time that they felt their children would get antsy and that way they could cut up their meat for example before their own food arrived while others completely disagreed stating their kids were finished ready to go now mom and dad can't eat. So that was one thing I did find interesting since I don't have kids, so I don't know that part about that people would just think they'd get food that isn't an appetizer at an appetizer time without ordering it that way, but some parents would not order that way. As I said, some parents agreed, some didn't. I can find some of the forums to show you.

http://www.myfitnesspal.com/topics/show/1183943-restaurant-pet-peeves?page=7

Myhaloslipped said: I have found that it is usually a good idea to ring the kids food in a little bit ahead of time of the adults' food, especially if they are small children. That way, the kids are happy and settled, and the adults can enjoy their meal by the time it comes out. So many parents have expressed to me how much they appreciate this move."

http://forums.thebump.com/discussion/7408119/dinners-out

keg said: "We do it relatively often. We generally go early (5-5:30ish) and go to kid friendly places. For some it works best getting their kid's food first, but for us, I've found that's a recipe for disaster. I seem to have decent luck entertaining them before the food comes but once they are finished eating they are done."

So as a server, you should ask parents if they want their kids meals first. You see how OPINIONS VARY on this subject?

This is good advice to *ASK* what they want just like some customers expect water without ordering it or refills without asking, the only way you know is to ask.

If I were a server and never read that, I would have had NO IDEA some parents would expect not to eat TOGETHER with their children.

This is good advice and you know it.

Springs1 said...

kkxo
You say you want tips, but don't realize it takes *************MORE
WORK********** to get that. Why aren't you willing to do more work? That's what it seems. You are looking up tips to get more tips, well DUH, you have work *******HARDER******** to get your goal. Why don't you realize that? Why aren't you ***WILLING*** to do it? You want to improve the service, but aren't willing to improve it, WHY?

http://ifyoucantaffordtotip.com/it-was-a-human-error/

Read this, with all of the waiting, a coke off the bill at LEAST should have been given if she wanted and expected a tip as well as I bet she didn't check the bill nor the second time even. This bitch waitress acted like HER MONEY only counts. While I can see a mistake the first time around, the 2nd I sure can't. So she just went to fix the first dessert, but not the 2nd, what a DITSY IDIOT. I mean really, ignorant. I don't blame the customers for not tipping. She sure didn't ***CARE*** about the customer's money or time. Did she even compare the menu descriptions if that is listed? I bet she didn't. If she wanted more than 2 cents like a 15% at least tip, she should have either asked for a coke off the bill for their huge inconvenience of being held hostage about this altering the customer's time OR if the manager didn't PAID for it HERSELF, otherwise, she deserved 2 cents. She did apologize, but TWICE being sent back is RETARDED. She didn't check anything else when she was given the check nor did she probably even check it the first time and you know it.

This will make the server learn that HER MONEY is NOT MORE IMPORTANT by given the 2 cents. When the server acts like it's their money(which in a way it is when it comes to the tip), then the customer will act like the server's money counts. Why you server's money is more important than ours?

kkxo said...

I don't even understand what you are ranting about you seriously need to calm down. I don't understand why you are saying I think that my money is golden compared to my customers? like how did you even come up with that. And you keep making points in this article to try to make me look bad and its things I never even do. and yes thanks for the advice on the kids food, but I already do that.. and for the girl who didn't take off a soda.. maybe her manager wouldn't let her? I am unable to delete anything off of a bill without my manager to do it for me. And I don't not charge drinks to get a better tip. We get scored in our restraunt on Bev rates, app/dessert rates, and our guest survey scores. Servers with the lowest scores get the suckier shifts. So I charge all drinks for that reason. Why should one customer not have to pay for a soda when the other did? that wouldn't be fair. You order it you pay for it and that's the end of story. And in order to get one taken off, I would need to consult a manager, who in then turn should go out and speak to my table if they are unhappy. And their is a difference between me not taking advice because I am supposedly "lazy" or because I think the advice is a big waste of time. And for most of your advice, its a waste of time. And reading through some of the other comments, I didn't realize you had 1700 other comments of people also telling you the same thing I am telling you. So clearly there is no getting through that thick skull of yours.
Don't bother commenting back and wasting your time I will not be coming back to your blog, it was a waste of time. Seek help. xoxo

Springs1 said...

kkxo
"I don't even understand what you are ranting about you seriously need to calm down. I don't understand why you are saying I think that my money is golden compared to my customers? like how did you even come up with that."

I don't get why you don't understand where I am coming up with this?

It's simple, let's say I was your server, handed you your check without checking the prices, you have an overcharged price of a dollar (real example we had $12.99 you ordered it as it came, but $13.99 on your check). Do you feel you should*******CARE************ 20% caring or more about my money if I didn't ********CARE********if I was overcharging you on PURPOSE to not check the prices, huh?

I overcharged you in this example 100% on PURPOSE by not *TRYING* to catch this because I didn't care about your money, JUST MY TIP.

That is how you are being. NOW DO YOU UNDERSTAND that YOU AREN'T CARING IF YOU OVERCHARGE YOUR CUSTOMER(make them pay more than they are supposed to do the restaurant(and the server gets a piece of it in the tip in most cases because the higher the bill, the higher 20% amount is meaning that dollar is still a difference. $51 check at 20% is $10.20, so for a dollar overcharge if the customer paid you exactly or rounded up, you made around a quarter more by overcharging the customer if the customer doesn't catch it.

My main point is that you seem to have NO COMMON SENSE to have to be explained this.

Your money is gold because you ONLY CARE ABOUT YOUR TIP, that's YOUR 100% ONLY CONCERN, instead your concern should be 100% about your customer's money too, NOT just yours. You have ZERO concern about their money, so why should they care about yours when you don't care if you overcharge them.

That's how I get that your money is gold and ours is dirt to you.

You just said in your last post:
" I don't have time to do shit like that."

So you are saying that our money is SHIT. That if we get overcharged WHO GIVES A SHIT is what you are saying.

WHY can't you see that?

I wouldn't think I should get a good tip or even a tip at all if I didn't even *TRY* to make sure my customer is not getting overcharged. WHY? Because I would *CARE* about my customer's money, NOT just mine.

Money in this job shouldn't be one-sided caring. You don't care if you overcharge your customer. WHY is that? Why are you SO SELFISH you think YOUR TIP IS GOLDEN, OUR MONEY IS SHIT? Your words remember that.

Continued next post:

Springs1 said...

kkxo
"and for the girl who didn't take off a soda.. maybe her manager wouldn't let her? I am unable to delete anything off of a bill without my manager to do it for me. "

You are dumb as fuck. You have YOUR OWN MONEY YOU CAN GIVE THE CUSTOMER DUMBASS IDIOT! See how SELFISH you are.

Also, that goes for overcharges as well. A number of times we have had cents overcharges. Once we had a 2 cent overcharge, that's right, 2 cents(each egg was $1.49, got billed $3 instead of $2.98. The waitress could have taken 2 cents out of her own pocket(I believe you have to get around 10 cents to have taxes even figure out on an amount). She could have given me a nickle, but NO, see how SELFISH servers are. It's all about their money, NOT about ours.

"So I charge all drinks for that reason."

You should charge for all drinks, because it's STEALING from the restaurant owner and it's only morally right to charge *EVERY* customer, unless something goes wrong.

"Why should one customer not have to pay for a soda when the other did?"

I 100% agree with you, but a lot of servers do it because they have less tip out percentage wise of sales, so they not only make more off the customer if they are generous like us that(the server gave us free stuff, let's thank them), but they have less tipping out STEALING from the employee tip out per say. If you know any servers that do this, I suggest you report them. The busser, hostess, and bartender are making less because of it.

I NEVER ONCE said I should deserve or get ANYTHING for free just because. I said because of a PROBLEM that if you hold someone hostage because you were too lazy to have caught this WELL BEFORE CHECK TIME then YEAH, you SHOULD comp a coke off the bill or some amount equivalent to that if the customers only ordered waters. We are fair tippers. We tip based on if let's say my husband orders water once in a while, I will count that as $2.50 or whatever price it is(if it's $1.99, then $1.99 plus tax added to the tip. I only do that for servers that are nice, caring, and good. It's the same work as a soft drink or iced tea or lemonade. Especially if you want lemons with your water.

"You order it you pay for it and that's the end of story."

If you want a better tip when you mess up, you decide to give your own money out instead of being so GOD DAMN MF SELFISH ONLY THINKING ABOUT YOU, AS YOU SAID " Not everything is about you." HYPOCRITE!!

"And in order to get one taken off, I would need to consult a manager, who in then turn should go out and speak to my table if they are unhappy."

As I said, you have YOUR OWN CASH ON YOU to DO AS YOU PLEASE. No manager required!!!! You also can either give the money to the customer yourself or not ring it in to begin with, then when ringing them up if they pay with a credit card, they can pay their amount, the server can ring up a soft drink by themself. I think it's easier just to hand the cash to the customer.

"And for most of your advice, its a waste of time."

No it's not and you know it. How come I have missing condiments 85% of my outings? It's not a waste of time to bring them out ahead of time. That AVOIDS problems. That avoids the customer having to wait to eat their food the way they like it, the way they *ORDERED* it.

It's not a waste of time considering we have had LOTS of wrong prices over the years. It's a waste of time to TIP YOU THEN SELFISH BITCH!

Continued next post:

Springs1 said...

kkxo
"I didn't realize you had 1700 other comments of people also telling you the same thing I am telling you."

No, there's some people that agree and the ones that agree with you are just as lazy and selfish as you are. You aren't making sure the customer is not being overcharged, so how can you expect payment at the end? You can't. You act like your money is gold, because you don't care about ours.(remember you said it's shit). "I don't have time to do shit like that."

You are calling our money SHIT. DUHHH, ARE YOU STUPID THAT YOU HAVE NO IDEA WHERE I AM GETTING THIS FROM, HUH??????

"So clearly there is no getting through that thick skull of yours. "

There's none to get through yours, because you only see your tip in the future, NOT anyone else's money that is being STOLEN from. You don't care if you STEAL from your customers. That's a HUGE PROBLEM.

You have a thick skull to have to be explained that you just said "shit like that" referring to overcharged prices. That means you don't **********CARE***********if you overcharge your customer. WHY is your tip any MORE IMPORTANT than the customer's money being overcharged, huh????

No one bows down to your tip. It's not any more important than anyone else's money in this world. So stop acting like it.

"like how did you even come up with that."

You are DUMB! By you saying you aren't willing to *CARE* about if you are STEALING from your customers by INTENTIONALLY not checking the prices. That's STEALING when you do something on purpose. You don't even care, but you want that TIP, RIGHT, 20%, right?????

Springs1 said...

kkxo

"I don't even understand what you are ranting about you seriously need to calm down."

This I still REALLY, TRULY DON'T GET?

I am ranting about that the server *EXPECTS*(don't you expect 18%-20%???

Then if you do and you aren't "VOLUNTEERING" your time for the hell of it, then if you want your customer to care about that you only make $2.13/hr, don't you think you should care *EQUALLY* about their money if they are paying more than they are supposed to by law to the restaurant and that as I said you get to keep some of it in most cases off of the overcharge by the higher check amount and the government as well in most cases.

So should we feel sorry for you only making $2.13/hr having to tip out your other employees a percentage of sales(at most restaurants that's how it is), but you don't "CARE" about our money?

Why when it comes to money, servers act so SELFISH? It's not all about you as you said. Both our moneys count. That's not how you are acting though. You act like you shouldn't care if you overcharge the customer. "Shit like that" you are calling making sure the customer is being charged the correct prices. You do realize also at times we have seen lower prices on our check than the menu. Just saying, you are screwing with what you could have the other way around as well. The menu price should match the check price. If it doesn't, you should have *TRIED* to catch it. You are handing the customer their check, you should **************CARE******************* about what you are doing to them. You don't though. You act like just your tip only counts.

Springs1 said...

kkxo
"I didn't realize you had 1700 other comments of people also telling you the same thing I am telling you."

Here's some that agree with me, read and weep:

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=6

MMTLori said:

”As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks! August 3, 2012 9:59 PM”

See how she say she became a **************BETTER SERVER************* because of it, huh?

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4

Stef319 said:

” MT
“Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you’d waste checking plates and menu prices. It would take you forever to get anything done.”

In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold.
The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn’t be doing this. The correct way to handle this is to approach the table (with the other tables’ menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables’ food is getting worked on by the kitchen.
I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.
August 5, 2011 12:05 PM "

See another person that agrees with me.

Neither of them told me the same thing, isn't that something. MTLori said she became a better server. My advice does help and you know it. You are just too LAZY to do them. I also have other people that agree as well.

June said...

If this 5' tall 90 to 92 lb. woman from Louisiana ever sets foot inside the door of your restaurant, assume she just had one of her "favorite drinks". A Margarita, White Russian, or Long Island IT.

She should not be served another alcoholic beverage (THANK GOD in my state, it would be illegal to serve her another alcoholic beverage), for 2 hours from the moment she finished her last drink. This Wanna Be Food Service Critique/ "blogger/ ranter"is BAD NEWS.

Read between the lines, she sounds like a drunk who gets a couple of her favorite drinks in her and BAM, everyone's disrespecting her and she's gonna sue your ass. I don't care if she tips $100.00 a drink, and spends $2,500.00 for dinner. Her money isn't worth the problems she brings, the problem she is.

Hateful, ignorant, rude, self-centered, know it all, these adjectives don't even begin to touch on what a nasty piece of work she is.

She attempts to argue continuously about, "What is fair?", asking questions, then answering her own questions. There is no room for civil discourse because this is a bored, spoiled little monster in a woman's skin, taking out her inferiority and ignorance on Servers, Bartenders, and Hospitality Workers because she knows they're a CAPTIVE AUDIENCE.

IF YOU SEE HER COMING, LOCK YOUR DOORS!

dysfuntional dreamer said...

YOU ARE F***ing NUTS!!!!

Springs1 said...

Dysfunctional Dreamer
"YOU ARE F***ing NUTS!!!!"

NO, YOU ARE FUCKING NUTS!!

dysfuntional dreamer said...
This comment has been removed by the author.
Springs1 said...

Dysfunctional Dreamer
"You should check yourself into the closest insane asylum possible! ASAP! Save everyone from having to suffer listening to one more fucking word coming out of your pathetic mouth."

You are just MADDDD I am telling the job how it's SUPPOSED TO BE DONE. You are just TOO LAZY TO DO IT ALL and you know it.

What an ASSHOLE YOU ARE! FUCK YOU!

Scott Fraser said...

you're an idiot. try to be a little more happy

Springs1 said...

Scott Fraser
"you're an idiot."

No, YOU'RE AN IDIOT! I am smart, obviously you aren't.

"try to be a little more happy"

When I get good service I am happy.

AmyLu said...

Wait, wait...you trash this woman for being overweight, yet you're fucking a fat guy. So why is it okay for your husband to be a fatass, but you tell this woman to lose weight?

Hypocrite ass.

AmyLu said...

Wait, wait...

...you trash this woman for being overweight, yet you're fucking a fat guy. So why is it okay for him to be a fatass, yet you tell this woman to lose weight? Cheap shot, if you ask me.

Hypocrite ass.

AmyLu said...

Sorry if it posted 3 times, I'm new to blogger. Actually, I'm not that sorry. I really don't care if you were inconvenienced.

Springs1 said...

AmyLu
"you trash this woman for being overweight, yet you're fucking a fat guy. So why is it okay for your husband to be a fatass, but you tell this woman to lose weight?"

Because ***I*** am not overweight you DUMBFUCK! What does it matter what dick fucks me, huh stupid bitch?

The point is, ******I********** am not fat, ME, the person that is the author of this blog. That doesn't make me a hypocrite, because I married someone that is overweight, it makes me not superficial.

The entire point is the person writing the blog isn't overweight.

What does this have to do with restaurant service, huh?

I am not even sure WHO you are referring to anyways? I also don't understand how "weight" has anything to do with this blog? I sure didn't mention weight first to ANYONE and you know it.

I bet you are overweight and are just JEALOUS, aren't you BITCH?

AmyLu said...

"That doesn't make me a hypocrite, because I married someone that is overweight, it makes me not superficial."

And calling someone names and making fun of her weight totally makes you not superficial. Okay.

"The entire point is the person writing the blog isn't overweight."

So shove a rose up your hose. Who cares?

"What does this have to do with restaurant service, huh?"

You tell me. You're the one that makes fun of overweight people. Also, people have the right to talk about anything they want on here.

"I am not even sure WHO you are referring to anyways? I also don't understand how "weight" has anything to do with this blog? I sure didn't mention weight first to ANYONE and you know it."

Liar. You may want to reread your comments. All the woman did is say that you are nuts (I don't disagree), and you zeroed in on her weight, telling her to lose weight, and calling her a fatass.

"I bet you are overweight and are just JEALOUS, aren't you BITCH?"

No, not really. I'm 4'11" and 90 lbs. I'd say that you outweigh me, tubbo. Also, I'm sure that this other overweight woman doesn't drown her French fries in white goop like you do. You're just a hog.

ConcernedaboutSprings1'smentalhealth said...

I'm quite sure that you've consumed gallons of spit, which must be a satisfying thought to all the other servers reading your ridiculousness and to the servers that you've no doubt personally terrorized over the years. So, have fun trying not to think about that during your next meal.

You've said "I'm right and you know it" (or some version of that same affirmation) countless times in the very small fraction of your responses that I've read, which is to say I've still spent quite a while reading them, given your prolificacy. Interestingly though, most everyone who responds to your blog posts seems to disagree with your so-called advice. So either you're (unlikely) right and we don't know it, or (more likely) you're very wrong and we do indeed know it.

It's more likely that you're wrong, because you're trying to tell people how to do a job that you have never done. Sure, sure, you've been a customer hundreds of times, but that's essentially like saying that you could tell a pilot that you know how to fly a plane better than s/he can because you've ridden in one hundreds of times. Ridiculous, yes, because you have no idea what goes on in a restaurant that isn't from a customer's point of view. There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.

Two suggestions: 1) Stop eating out because you are actually going to catch herpes from all the human saliva you surely consume on a regular basis and you will never be happy with the service because unhappy people rarely are. Real deal: you get crap service because you are a crap customer. 2) Go see a psychiatrist to diagnose whatever chemical imbalance or neurosis you have that makes you obsessively rant for years and years about servers. Seriously, take a second to think about that. You've been complaining about servers for over 10 years online! Do you really not see anything wrong with that?

PS Your grammar and punctuation is terrible. Learn how to use a comma and give your caps lock key a rest.

PPS You could be right about one thing: if I were your sever, I wouldn't care about you or your money. However, I do care about my polite and appreciative customers very much, whom I choose to reward with my very friendly and attentive service.

PPPS Interesting that you constantly mention your size and weight, as if that were some kind of justification for your being rude and unpleasant.

Springs1 said...

ConcernedaboutSprings1'smentalhealth

“I'm quite sure that you've consumed gallons of spit,”

Why do I care if I am not sick, huh?

“There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.”

WHY? When time and time again I have proven SERVERS AND MANAGERS WRONG about menu issues and serving issues. That’s why we had problems, because the fucking servers were TOO STUPID to check things *******BEFORE************* they gave it to us IDIOT! I know how to do the job. I will give some examples in another post.
One issue is that for example, let’s say the cook expediter plated fries instead of onion rings. That doesn’t mean the server has to be SO LAZY AND UNCARING to NOT VERIFY THEIR WRITTEN ORDER WITH THE FOOD TO NOTICE DUH ONION RINGS AREN’T FRIES. They don’t have to waste time bringing out the wrong thing and then them wasting time going back to the kitchen. Do you realize that is a huge delay because they have other orders that may have had issues too, so they can’t do every order on the fly. Let’s say if another server fucked up putting in an order wrong, you can only do so much at once. So my order may get delayed even more because the server could have found out much sooner if she or he would have compared the written order to the food.

Good servers go to the customer and say “There’s a delay, they made fries instead of onion rings, so your food will be out shortly.” See that would have saved time, not wasted it. There are other factors at times that happen, I have explained one which is that the kitchen staff made the wrong side dish, but that doesn’t mean the food has to GET to the table wrong, does it? Even another server that runs the food if the ticket is right, it shouldn’t make it to the table wrong if a CARING person works as a TEAM member to CARE about their customer’s happiness.

“You've said "I'm right and you know it" (or some version of that same affirmation) countless times in the very small fraction of your responses that I've read, which is to say I've still spent quite a while reading them, given your prolificacy. Interestingly though, most everyone who responds to your blog posts seems to disagree with your so-called advice. So either you're (unlikely) right and we don't know it, or (more likely) you're very wrong and we do indeed know it. It's more likely that you're wrong, “

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

NOPE, READ AND WEEP STUPID IDIOT:

Look at these servers that agree with me, shall we:

http://www.reddit.com/r/AskReddit/comments/1icvlp/serverschefs_of_reddit_what_actually_happens_when/

nixity said: “As a server, I checked EVERY ticket before I took it out and looked at the plates to make sure something wasn't visibly fucked up before I brought it out to my table. If something was visibly wrong ("Hey, this was supposed to be no onions") I would have a line cook fix it immediately before taking it out. If it's a runner bringing you your food they should be held to the same standard.. but since they don't get the tip they're less likely to care.”

Next:

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=6

MMTLori:
As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks!
August 3, 2012 9:59 PM

Next:

http://slickdeals.net/e/600104-thoughts-on-tipping-in-restaurants?page=10&rpid=7924898&rp=11#commentsBox

Demosthenes9 said: "Absolutely right. As a waiter, it was ultimately my responsibility to ensure that EVERYTHING was correct with your food. Cooks would plate up entrees and the expediter would "build tickets" by collecting the correct entrees, adding the side items, and placing the plates on a tray to complete the order. (at least that's how it worked just about everywhere I have been). At that point, the waiter SHOULD check each plate to see that the order is correct to include having the correct side items. Waiter should also make sure that the food is still hot and didn't "die in the window" while waiting for the order to be filled. Lastly, a waiter who actually knows what he is doing can simply look at your steak and tell with some accuracy whether it is cooked correctly or not. (There are of course exceptions where steaks are "borderline", like right between medium rare and medium, or between medium and mid well.) I have had any number of cooks yell at me because I told them to recook a steak before I even took it to the table. It doesn't take a genius to see a somewhat burnt steak sitting on a plate and to figure out that it ISN'T medium rare as ordered.) The funny thing is, if waiters took the time to pay attention to the little details like the one's Spring mentioned, they would actually have MORE time on their hands to take care of customers. Afterall, it takes maybe 30 seconds to check over an order and make sure it's correct. Failure to do so means that you now have to go all the way back to"

So what you think of this waiter? He wasn't lazy and uncaring like you are.

Next:

http://forums.sherdog.com/threads/tipping.2337603/page-14

flowwiththego said:

“Springs does make some good points. In my experience, at least half the time if not more it is the servers fault when food takes too long. for example, I hate when the servers hold their tix and put in 4 (or even three) at once. They are not allowed to do that. So the first table has to wait extra long and other servers got tix in also. I can’t tell you how many times someone will say they have been here for 45 minutes and the tix time says they were 20 minutes.”

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

Next:

Read what Stef 319 said:

http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4

She is responding to MT's comment and this was a waitress at a Red Lobster. I had gone on her blog, she came onto mine agreeing with me. Her blog has since been deleted, so I can't go on hers, but her comment is still on my blog.

" MT
"Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you'd waste checking plates and menu prices. It would take you forever to get anything done."

In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold. The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn't be doing this. The correct way to handle this is to approach the table (with the other tables' menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables' food is getting worked on by the kitchen. I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in. August 5, 2011 at 12:05 PM "

You do realize that she is right about once you take an order, the CLOCK BEGINS TO TICK and that actually goes for anyone waiting for a talbe AS WELL AS the customers that the server took the order from.

She was a server and AGREES WITH ME, isn't that something? It's because it's TRUE. Look at Flowwiththego how this person said how the first table has to wait "EXTRA LONG", which is preventing customers from getting seated faster if there is a wait for a table or if there becomes a wait for a table when the customer arrives. Every MINUTE, SECOND COUNTS in service. That's what you don't seem to understand. As this person said, other servers have put orders in also AHEAD of that first table, so the first table REALLY GETS A HUGE, HUGE HIT when it comes to wait times. It prevents that table from leaving faster. If it's a triple sat situation, even the second table is being punished for the 3rd table. Not going to put in orders right after getting them only helps ONE table out the 3 and that is making the other 2 tables contribute to a longer wait time to get seated.

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

Next:

Read this from a former bartender:


http://www.cafemom.com/group/416/forums/read/13184309/how_do_you_tip_your_server?next=1#replies


AutymsMommy said: "I was a bartender during college and I can tell you that in my bar, it was generally the servers fault when bar drinks didn't get to a table in a decent amount of time. I would make service drinks first (I could entertain my bar customers easier than you can explain to a table why it's taking so long to get a drink)... put them on the service bar and the waiters were supposed to pick them up. I can't tell you how many times those drinks would sit there for 5-10 minutes. Then I would have the server bringing the drink back complaining that the customer said it was "watered down".*insert eyeroll*"

Isn't that something that from a *BARTENDER* HERSELF she says that it's most of the time the *SERVER'S FAULT*, HMMM, ISN'T THAT SOMETHING, HUH?????

WHY would these people that actually **DO*** THE JOB actually TELL you this if this wasn't **TRUE** huh???


Next:


http://diaperswappers.com/forum/showthread.php?t=1089603&page=30

n3w2clO3h said: “ask me if I want a refill when my glass is empty, please don’t assume I want one…you will waste more this way”

Next:
http://www.reviewstream.com/reviews/?p=4414

Famous said: “I’m the type of iced tea lover who’s extremely picky about the teas I drink. When in restaurants, I hate when the waitress refills my iced-tea glass without asking-completely disturbing my perfect tea/sugar ratio.”

Next:

http://1000awesomethings.com/2008/06/30/994-waiters-who-bring-free-refills-without-asking/

Ashley November 29, 2008 at 11:38 pm said: “I too am a server and as part of training in the restaurant I work at, I was taught to ask before bringing a refill, because although they will drink it if it’s in front of them, some people dont actually want that whole other glass of pop, they might actually want water or an alcoholic beverage… so in asking you always make sure the customer is getting what they want. :)”

This was a **************WAITRESS************** that said this. This PROVES YOU ARE WRONG!! EVERYONE IS DIFFERENT AND SHOULD NOT BE TREATED AS EVERYONE WANTS THIS OR THAT!!


Next:

https://www.yelp.com/biz/outback-steakhouse-sterling-2?start=60

“I’m an iced tea drinker, so I generally like to finish a glass before it’s refilled. When a partially empty glass gets refilled, it borks my sugar to tea ratio!”

Next:

http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=302338&reply_id=147885

Peter S. said: “recently dined at Gordon Bierch in San Diego. I ordered a Coke with my meal and when asked if i wanted a refill, I requested to have a refill of root beer instead of Coke.”

You act like NO ONE wants to change EVER, EVER, EVER and that it's ALWAYS YOUR WAY, it's NOT!! You are working for **INDIVIDUAL TIPS** , therefore means you should give INDIVIDUALIZED SERVICE!! You should be asking when greeting a table "Would you all like refills without being asked throughout your service?" This way, you satisfy **********ALL*********** customers, not just some.

Next:

http://www.pocketfives.com/f13/restaurant-pet-peeves-277526/index6.html

cmkpics said: "your server does not assume you want your chili cheese fries as an appetizer, they are on the menu as one and presented as one unless otherwise "REQUESTED BY THE GUEST" ...you are totally not understanding what it is to be a guest in a restaurant..menus are constructed for specific purposes..it is you the guest that must request it otherwise."

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

Next:

http://badgerandblade.com/vb/showthread.php?t=46509&page=12
Gabe said:

“recall a particular server at an Outback Steakhouse keeping 94 cents change we should have received. Typically I have seen them give you say $6 back, when they should have given you $5.94 change. This guy just gave us $5 back. I was like, WTF? Amazingly enough we got the same waiter again weeks later and guess what, we should have got say $5.45 cents back...but again, got only $5 back. Needless to say, he was shorted on his tip both times for being a f**k nut. I really hate bad service. You would expect better from people in the "service industry".”

Even he thought it was presumptuous to keep money without his permission. It's the PRINCIPLE of it that you get your change back everywhere else, WHY if the employee makes tips, they think they can just take it beforehand as if they have ANY RIGHTS to **SOMEONE ELSE'S MONEY?**

Next:

https://www.reddit.com/r/AskReddit/comments/1icvlp/serverschefs_of_reddit_what_actually_happens_when/

Bartheimius said: “I personally send back more food than my customers. If my cooks give me food that looks like shit it gets shoved back through the window.”

Kmlixey “A good server would check the food as best as possible to avoid a send back.”

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

Why would ALL of those people AGREE with me and they were FUCKING SERVERS, HUH? THEY DID THE JOB, BUT AGREE WITH ME. WHAT DO YOU SAY ABOUT THAT? IT'S because those servers are hard workers and the ones that disagree with me aren't. It's that simple.

Also, think about it logically EVERY SINGLE THING I have said: Go 1 by 1 with it.

1. WHEN do you put in my order? Do you wait or do you go put it in immediately after taking it? If you are double sat or triple sat, you can still go put in each order into the computer after taking each table’s order. By not doing that can result in a much longer wait and that would be YOUR FAULT.

2. FORGETTING to put in an order. My husband and I have experienced this for REAL that servers ADMITTED to our faces they have FORGOTTEN TO PUT ORDERS IN. All of them were appetizers, bar drinks, and a cup of soup.

3. Did you put in the order CORRECTLY into the computer? Have had many times servers ADMITTED to our faces they did not do that correctly. Have had wrong entrées before due to our server putting in the order wrong. Have had wrong bar drinks too due to the server putting in the order wrong.

4. Did you FORGET ANYTHING I ORDERED such as a SIDE DISH? We have had this happen a number of times as well.

5. Did you DROP anything I ordered? Luckily, we have not had this happen, but I have seen a server once drop some fries from a plate before and I did have a waiter spill some margarita martini when pouring into a martini glass. In other words, it is possible, not likely, but very possible.

6. Did you remember to GET my food? We have had a server do that before. Also, we have had a number of servers forget bar drinks.

7. Did you bring out my food obviously correctly if you bring my food out? Do you realize how many times OUR OWN SERVER brings out DUH mistakes like the side dish is wrong, the entrée is wrong, something obvious is not correct bacon that isn’t covered up isn’t extra, extra crispy when you can clearly notice that it isn’t without touching anything, etc.? Every DUH mistake you bring out is YOUR FAULT I am waiting for what I did order by you wasting my time bringing me the wrong item or wrongly prepared item or forgot something. While we all make mistakes, I would have to say a good 90% of the time, servers NEVER COMPARE THE WRITTEN ORDERS TO THE FOOD, because they are TOO LAZY and DON’T CARE!!

8. Servers DO wait to put in entrée orders when appetizers, side salads, or cups of soup are ordered. THAT *IS* THE GOD’S TRUTH! Sometimes it’s TOO LONG THEY WAIT! If it’s another server, it still doesn’t make it the kitchen staff’s fault I have the wrong side dish for example since that is something that’s obvious. It’s either my server that didn’t put in my order correctly or this other server that didn’t compare the ticket to the food or that this other server did compare the ticket to the food, but just missed it(HIGHLY UNLIKELY, but possible).

9. WHEN do you come to GET MY ORDER? That part is covered in #2 below.

10. WHEN do you DECIDE to LET ME ORDER? That part is covered in #4 below.

11. WHEN do you decide to DELIVER MY FOOD? That part is covered in #1 below.

12. Do you, because they are out of something, decide to assume everyone wants the closest thing so you do the ordering for me? That part is covered in #3 below.

13. WHEN do you decide to check up on WHERE the food is? If the kitchen staff somehow lost the ticket, did you wait 30 minutes and then decide to find out that or did you check after 10-15 minutes to see that our food was getting started on?

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

1. Once, we had a Red Lobster waitress had our 2 entrées on the tray as well as 2 side salads that were for a couple that wasn’t even there when we ordered. Anyway, instead of bypassing their table to hand us ours first since WE DID ORDER FIRST(common sense would tell you that it takes more time to cook food than it does to fix a side salad anyways even if it wasn’t our server that delivered our food, but it was our waitress that delivered our food), she decided to hand them theirs first off the tray. THAT IS SOMETHING THAT IS IN THE SERVER’S CONTROL TO HAND OUT THINGS OFF THE SAME TRAY IN THE ORDER IN WHICH IT WAS ORDERED IN!!

2. Once, we had a waitress that greeted us which we ordered an appetizer as well as our drinks when greeted. I saw she tucking in chairs at empty tables and pretty much doing everything but coming back to get our entrée order. Well, I found out what happened. She brought out our appetizer and when I asked she said that she wanted to wait to put in our entrée orders. The thing is, that delayed us more by not at least coming to GET our orders. That way, when the appetizer was ready, we wouldn’t have gotten delayed eating our appetizer since we then had to give our entrée orders when we could have given our entrée orders WELL BEFORE THAT and we would have gotten our entrées faster due to that she could have just left to put our entrée orders into the computer after delivering our appetizer instead of taking time to order when our appetizer was sitting in front of us. The point is, SHE delayed our entrées as well as to be able to start eating our appetizer because she could have at least TAKEN our entrée orders and then when our appetizer would have been brought out, could have immediately gone to the computer to put our entrée orders in. What she did was make us wait while our hot appetizer was sitting in front of us, we couldn’t touch it, because we had to order our entrées and could have done that wayyy before that. She also delayed our entrées because we had to spend extra time AFTER our appetizer arrived to give her our entrée orders when we could have done that wayyyy before that.

3. Once, we had a waitress that assumed that because they were out of raspberry topping for a cheesecake slice when we had ordered dessert that she’d bring us strawberry. Turns out, she knew when she put in the order that the computer had it the manager told us. So she did it on PURPOSE to be so lazy and uncaring as to not come to ask if we wanted the next closest thing. We didn’t, we sent it back, so she had MORE WORK. Also, she didn’t even think about what if someone is allergic to strawberries. I just honestly can’t believe someone would do that. If they are out of something, common sense would be to come to see if the next closest thing is ok. Not everyone wants the next closest thing. So it wasn’t like it was just getting the order wrong by accident or by not verifying the written order with what she was bringing or putting in the order wrong by accident, this was on PURPOSE to be LAZY and to ASSUME. I didn’t know at first that she did that. I thought at first she just was that stupid(or truly just messed up(highly doubt it)) to bring us strawberries on top of a cheesecake when we ordered raspberries.

4. Your server delays coming to get your order or delays you ordering due to personal conversation. We have had that before as well. Once, we had a waiter that we didn’t know after waiting 15 mins. for a table on Mardi Gras day ask us BEFORE we ORDERED ANYTHING “How’s y’all’s Mardi Gras” “Go to any parades.” See, I don’t mind chit chat with a stranger, but be considerate to do it AFTER we have our orders into the computer so you don’t take up our time.

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

We have also had servers not come to get our order due to playing around. Sometimes taking a long time or a longer time has A LOT to do with the server: My husband and I have had 3 TIMES where servers FORGOT to put food orders into the computer. We also have 8 times servers forget to get bar drinks from the bar. Once a waitress forgot to put in a bar drink into the computer. Two of the 3 times it was an appetizer and the servers ADMITTED doing so. The third time was a cup of bisque which is normally served before a meal just like a side salad is. My husband and I also have had delays due to that the servers delayed putting orders into the computer when they COULD have such as deciding to buss a table first or decide instead of a mini-greet(I’ll be right with you all), one waiter I saw decided to take a party of 6 people’s drink/appetizer orders instead of putting in our food orders into the computer. I can understand if they call you over, but if they don’t, you should be putting that order into the computer not delaying our food. The longer you wait to put in orders, the LONGER WE WAIT!! So truly think about that MOST of the time when you wait a LONG TIME for your food or bar drinks even, it could be the server’s fault. 9 times out of 10, your server had *SOMETHING* to do with the delay in most cases! That’s the GOD’S TRUTH!

Let’s go over these REAL stories that HAPPENED to us, shall we:

1. The waitress delayed the food due to putting another table’s side salads on the tray and then delivering them to them first off the tray BEFORE our entrées that were ordered WELL BEFORE those people were in the building. Delay was the server’s fault at least 20 seconds or so.

2. The waitress didn’t come back to get our entrée order when she was tucking in chairs instead of attending to her customers. Server’s fault we waited longer for our entrées.

3. Waitress went ahead and ordered for us, then served us what SHE wanted to serve us instead of asking before she placed the order. Server’s fault for the wrong cheesecake and for the huge delay.

4. Server decided to when greeted BEFORE we got a chance to say what we wanted to drink how was our Mardi Gras was and did we go to any parades. Well, time is urgent when they had a 15 minute wait for a table, WHY would you CONTRIBUTE to a longer wait for a table(besides us not just us) and make people wait longer for their drinks and food if they can’t PLACE their order?

HOW can you say I am not correct when we have been through EVERY ONE of these issues in some way or another, huh?

1. They can put in the order wrong into the computer or if it's a written ticket they submit, they could have written something down wrong or hard to read.

2. They could have forgotten to put in the order in the first place.

3. Servers can also misunderstand what the customer is saying such as 2 times when I ordered 2 sides of bbq sauce and the stupid idiot servers thought I didn’t want bbq sauce on my ribs when I NEVER ONCE SAID I didn’t and I didn’t say “ON THE SIDE”, I SAID SIDES, which means extra. One of those times I said extra even.

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

4. Most mistakes with food are visible:

A. Condiments of any kind regardless of who brings out the food can be brought out by the server ahead of time.

B. If someone orders extra crispy bacon with their pancakes, then the bacon looks limp, not stiff, and you can even see some white fat on it, guess what? MY SERVER COULD HAVE SEEN THAT TOO AND TOLD THE COOKS IT WASN'T CORRECT, TO RECOOK IT INSTEAD OF BRINGING IT TO ME WRONG IN THE FIRST PLACE!

C. Any wrong side dishes or entrees are the fault of the server if they bring out the food even if they put in the order right. You can tell the difference between a baked potato and mac n' cheese, yet, a waiter at Logan's Roadhouse was so stupid as to bring me mac n' cheese when I ordered a baked potato. I noticed it within 5 seconds of the food hitting my table. Like DUH a baked potato looks completely different from mac n' cheese.

D. Any MISSING side dishes, appetizers, condiments, or entrees ARE the server's fault if they bring out the food as well. Have had that happen a few times or so. Our servers aren't blind, so they can tell if something is missing or not.

E. I have seen a red steak delivered to someone before at Outback which means let's say the customer ordered their steak well done, that the server could have noticed the color difference as in someone's example “Steak cooked rare instead of well done ? It’s not your server’s fault, they didn’t cook it, it’s the kitchen’s fault.”

F. If something LOOKS burnt such as a piece of bread with the food and the person didn't order it burnt, my server is at fault for serving me that.

G. If my server forgets an item that an entree or appetizer comes with, that's their fault if they brought me my food without the item such as a side dish or ranch.

H. I have ordered at Outback my fries "lightly cooked" "Not overdone and yellow not brown." I have had their fries before cooked the way I like them before many of times before this time I am talking about. This stupid waitress decided to blame the kitchen staff for REALLY DARK BROWN FRIES as if she was blind or something and my husband even told me he could see that they were really dark. My husband may not agree with me on every subject of course, but with that, you could EASILY tell just by LOOKING that those fries were overdone and very dark. She said she put in the order correctly. I am thinking, SO? I wish I could have said "Are you blind?" That was HER FAULT she DECIDED TO SERVE ME THOSE FRIES THAT WEREN'T CORRECT. I noticed the mistake within 3 seconds of my food being placed in front of me.

http://www.bunrab.com/dailyfeed/dailyfeed_images_feb-07/df07_02-04_baconn.jpg

You can tell in this picture above the bacon is very crispy just by simply LOOKING at it.

http://4.bp.blogspot.com/_vv2IGE5obwk/RwVi-0hZziI/AAAAAAAABjc/m6bP-Te_wJE/s320/IMG_8338.jpg

You can tell in this picture above the bacon is NOT CRISPY, just by simple LOOKING at the bacon.

While the server didn't "COOK" the bacon, it's obvious to the *SERVER'S* EYES that one batch of bacon is crispy and the other isn't to decide to BRING the food to the customer wrong or not. It's my server's fault if they decide to bring me the bacon that's like in picture 2 if I ordered it crispy that she or he didn't tell the cooks it was wrong and get them to cook the bacon more instead of SERVING it wrong. WHY bring it out only for the food to be sent back?

http://4.bp.blogspot.com/_DzuAhw_RcXU/TAyZ38A67EI/AAAAAAAAALo/R6zLKIKy1do/s1600/DSC_0006.JPG

You can clearly see the fries are overdone in the picture above if the customer ordered them "NOT OVERDONE, lightly cooked."


Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

http://www.orthogonalthought.com/blog/wp-content/uploads/2010/02/dsc_6087_550.jpg

In this picture above, you can see the fries don't appear overdone and the bacon is NOT CRISPY. If a customer asked for their bacon to be crispy, I would REFUSE to serve it and I would have enough CARING and COMMON SENSE to get that fixed **BEFORE** I brought it to the customer only to have the customer send it back or leave me a bad tip for not caring about their food.

My server's job isn't just to bring out what the kitchen staff gives them, it's also getting the order OBVIOUSLY correct to the table as much as possible in order to get that good tip. As someone said on a blog or forum “They just want to be tipped well and will do pretty much anything reasonable to get your money”, which that IS VERY REASONABLE to think OUR SERVERS ACTUALLY CARE ABOUT THEIR TIP TO GET THINGS RIGHT TO HAVE A BETTER TIP!!

Get what I am saying here? MOST of the mistakes happen due to either your server if they bring out the food or another server that doesn't compare the ticket to the food(assuming the order was put in correctly by the original server of course).

You also can notice if someone has wing sauce "On the side" vs. "On the wings" themselves. This isn't rocket science.

Most of the things that are wrong with the food can be caught by the server if they bring out the food, even if they didn't cook it. If it's another server, they can catch obvious errors on the ticket and menu(such as menu states the item comes with bbq sauce and the ticket doesn't say "no bbq sauce") if the ticket was correctly put in by the original server that took the order. Condiments(in bottles or on the side in containers) can always be offered to be brought out ahead of time REGARDLESS of WHO brings out the food to the table.

So most of the time when the food has something wrong with it, chances are, your server or another server could have caught the mistake before it got to you in most instances. I NEVER said ALL, but in most cases, it can be caught BEFORE bringing out the food(unless another server brings out the food with the ticket wrong), because then the original server that took the order is at fault for putting the order in incorrectly into the computer.

There are few rare cases where the food being wrong is the kitchen staff's fault such as raw food(such as raw chicken), slightly undercooked or overcooked food that you'd have to CUT into to know if it was under or overcooked, or anything the server cannot see with their eyes unless they were to TOUCH the food. Things such as a pickle under a bun the server can't notice unless they lift the bun, so unless they put the order in wrong, they wouldn't be at fault, but in general most food mistakes can be caught BEFORE bringing the food to the table.

What I am saying is, MOST mistakes ARE PREVENTABLE by the SERVER if they bring your order to you that they can NOTICE things wrong by comparing those written orders to the plates of food.

Once a waiter at Chili's said "The kitchen forgot" when I had ordered 2 sides of mayo and 1 side of mustard. The thing is, my waiter brought out the food, so NO, HE HE HE HE HE FORGOT, the kitchen staff didn't step out the kitchen to bring me my food and forget obvious missing containers from my plate that aren't covered up by anything. MY WAITER DID THOUGH!!

You walk in one room in your house with a plate of food, but forget the ranch. Even if your mom or significant other plated your food, which you even told her you wanted a side of ranch for your fries, but you bring it to another room. HOW IS THAT THEIR FAULT? It's YOUR FAULT YOU LEFT THE ROOM WITHOUT THE RANCH AND DIDN'T NOTICE IT SINCE IT'S SOMETHING OBVIOUS YOU DON'T HAVE TO *TOUCH* TO NOTICE THE MISTAKE!! – THIS ONE IS SO FUCKING TRUE and you know it!

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

Even if he didn't bring out the food, that waiter could have prevented that type of thing from being forgotten since it needs no cooking to bring it out ahead of time. It is always the person bringing out the food that is at fault for any type of mistake that you don't have to TOUCH the food to notice the mistake, unless of course, the order was put in wrong by the original server that took the order with another server bringing out the food. Of course unless, the kitchen goofs up, making it correctly even if the ticket is wrong, but that's highly unlikely scenario.

I cannot believe you honestly think that the server is not at fault for most food mistakes. WE LIVED THROUGH THE "DUH" MISTAKES, SO WE CAN SEE WITH OUR EYES WHO WAS AT FAULT!!

We had a waiter once admitted he grabbed the wrong entrée from the kitchen. It was just my husband and I. This waiter not only admitted he didn't compare the WRITTEN ORDER with the entrées he was bringing out, but also we saw he had other entrées for another table that he didn't ONCE get his pad of paper out to see WHICH ENTRÉE WENT WITH WHICH TABLE!! So 2 times he could have caught his mistake, but didn't *****TRY HIS BEST AS HE SHOULD HAVE, because that's HIS JOB**!!

He admitted that he grabbed the wrong entrée from the kitchen. He brought my husband fried shrimp w/fries when he ordered crawfish au gratin w/baked potato. Those items look NOTHING A LIKE, but yet THAT WAITER WAS TOO LAZY AND UNCARING TO VERIFY *WHAT* HE WAS BRINGING US!! We still left him 17% BTW, just to let you know since he profusely apologized TWICE and FIXED THE SITUATION IMMEDIATELY just about. We honestly shouldn’t have though, because that really didn't make him LEARN anything. If I had to do it all over again, I would have tipped 13%. It's because since that happened(a number of years ago, maybe like 4), me and my husband have had some terrible experiences. We have had good ones too of course, but the servers need to LEARN that they can't just hand you ANYTHING like McDonald's cashiers do. They are there to EARN a tip, NOT to just hand you anything.

It's very rare that it's not the server's fault. Things like if I order no pickles if you took my order and brought out my food, which there are some pickles under a bun that you'd have to lift it to see it, unless you admitted putting in the order wrong, I will assume it's the kitchen staff that is at fault and probably is.

Things like raw chicken tenders aren't the fault of the server.

A slightly over or undercooked steak if the order was put in correctly is not the server's fault.

Also, some people assume things as well, that end up being wrong.

If another server brings out a wrong side dish or if they are missing items other than condiments, no it's not the server's fault if they put in the order correctly, but it still counts against the tip. It's part of the service.

Why also is it when you say "no pickles" or "ONLY lettuce and onions", they still have a pickle on the plate? WHY you servers can't understand that if the customer states they don't want pickles, that means on the plate, because otherwise, they'd specifically state they would have wanted it "ON THE SIDE." Think about it. WHY do I keep having servers bring me some pickles on the plate when I ordered no pickles? NO SERVERS ARE BLIND OR ILLITERATE that they cannot determine any of the obvious errors that don't have to be touched to notice the mistakes or mistake.

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

WHERE I don’t know what I am talking about, please explain KNOW-IT-ALL JERK??? I am not wrong, because that is the GOD’S *******HONEST TRUTH********** that these are ALL ********FACTS**********. For example, the server gets the order wrong, not only did they get your order wrong, but they DELAYED your food from getting to you. So it’s 2 FUCK UPS in one situation. Also, each item that is wrong or obviously missing or obviously made wrong is an error caused by your server if they brought you your food. If another server runs the food, condiments could have still been brought out by the original server that took the order.

“because you're trying to tell people how to do a job that you have never done. “

I have served customers before food. It doesn’t matter if I haven’t actually been a server, just counter help, I still had to LOOK at the food to make sure I was giving the correct food to the customer, get them condiments, refills, first set of drinks, check, change, etc. I know how to do the job better though, don’t you understand? I wouldn’t just bring out food and not *LOOK* at it BEFORE I brought it. Same thing with ANYTHING you bring the customer, that includes prices on the check as well. ANY issue a server can see WITHOUT touching food and they put in the order correctly, if they bring out the food, they are responsible for that issue 100% when they fuck up serving it.

“that you could tell a pilot that you know how to fly a plane better than s/he can because you've ridden in one hundreds of times.”

You need to go to SCHOOL for that. You don’t need ANY education, NOT even high school to be a server, so this has made your comparison null and void. You can’t compare something that you need an education to vs. something that ANYBODY can do.

“Ridiculous, yes”

The pilot example is ridiculous since you need an education for it. It’s also ridiculous that you are comparing something you need to go to school for to a person that doesn’t even need a GED to serve. YOU are the person that is ridiculous here, NOT ME to compare an educational job to a server.

“ because you have no idea what goes on in a restaurant that isn't from a customer's point of view.”

Doesn’t matter what isn’t the customer’s point of view since that’s not who is *******PAYING******** for the service.

“There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.”

No, it’s not silly. HOW can I not know when I see what ***I** would have done as the server and that I know the menu BETTER than the servers and managers of a lot of restaurants, huh?

“Two suggestions: 1) Stop eating out because you are actually going to catch herpes from all the human saliva you surely consume on a regular basis “

NO, I doubt that seriously.

“and you will never be happy with the service because unhappy people rarely are.”

I am happy. If the server is mean, lazy, or uncaring I will be unhappy with THEM NOT myself. WHY have we tipped 25%-30% and more, huh if we weren’t happy?

“Real deal: you get crap service because you are a crap customer.”

NO, I am not a crap customer. I get crap service, because most servers are TOO FUCKING **********LAZY ASS************ to do the ENTIRE JOB!

“2) Go see a psychiatrist to diagnose whatever chemical imbalance or neurosis you have that makes you obsessively rant for years and years about servers.”

I don’t need to see anyone. You have no feelings and I do, how does that mean I have to see someone?

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

“Seriously, take a second to think about that. You've been complaining about servers for over 10 years online! Do you really not see anything wrong with that?”

NO, servers complain about customers on line through facebook(like the ones you hear about that get fired), to tumblr to twitter, etc. They are doing the SAME FUCKING THING. HOW AM I ANY DIFFERENT, HUH ASSHOLE?

“PPS You could be right about one thing: if I were your sever, I wouldn't care about you or your money.”

Then you’d have to pay to serve me when you tip out the other members of your staff. So you’d get punished too, don’t you worry. I’d also get you fired. I have gotten 3 servers FIRED and PROUD of it, so just TRY ME MF, GO AHEAD, TRY ME! I DARE YOU UNCARING STUPID ASSHOLE WHO COMPARES AN EDUCATIONAL JOB TO A NON-EDUCATIONAL JOB!

“However, I do care about my polite and appreciative customers very much, whom I choose to reward with my very friendly and attentive service.”

No you don’t. If you would, you would compare every price on their check to the menu to make sure they aren’t overcharged. I sure bet you don’t do that, do you , you liar?

“PPPS Interesting that you constantly mention your size and weight, as if that were some kind of justification for your being rude and unpleasant.”

I am not rude or unpleasant. You are though.

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

“There are a lot of things that go on behind the curtain that make everything work, both in a restaurant and a plane, that you can't possibly know about, so it's silly for you to think that you know how to do this job.”


Here's some stories where I proved servers and/or managers wrong:

My husband and I went to a restaurant’s lounge area that we hadn’t been to since March(towards the end of the month back in 2009 I believe), this was July 4th. They had recently decreased their flavored martini prices. They had been having this plaque at the front of the lounge when you walk in that always had half-priced martinis. They also had a menu holder advertisement that had $5 martinis. Some of the martinis had lowered prices on the menu. So what happened, I showed the bartender. He didn’t realize this and even the FREAKIN MANAGER DIDN’T NOTICE. He was on the phone telling someone they need to remove the plaque.

Now don’t you think that’s a bit on the *RIDICULOUS* side that *I* KNEW MORE THAN THE WORKERS AND I HADN’T SET FOOT IN THE PLACE SINCE MARCH, HUH?

Another story:

I have experience as a customer that has had their orders wrong and many other things that have gone wrong throughout my dining experience.

For example, a waiter we had brought out another table’s food and our food, then put the tray on top the tray jack. He aimlessly handed out entrées, which he put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. We had seen him handing out these entrées and NOT *ONCE* had gone back to his *WRITTEN ORDER* to compare the plates of food to which table had which entrée. Turns out, he admitted he grabbed the wrong one from the kitchen. The thing is, he could have easily *CAUGHT* his mistake by doing a simply GLANCE at which table had which plate of food, it’s not time consuming to do that, it’s like 3-5 second glance at his paper is all it would have taken, but he was too lazy and uncaring to do that as well as I guess he did it too to act like this was fast food when it’s not that he didn’t have to rush like that.

I truly believe he most likely also didn’t compare his written orders to the plates of food in the kitchen as well. The main thing though is that he could have caught his mistake and didn’t *TRY HIS ****BEST***** to get it correct to our table. He looked like an IDIOT handing our table(ONLY ME AND MY HUSBAND) a completely wrong item.

Another restaurant experience at another restaurant also where I had ordered bbq chicken nachos as my meal. Our waiter brought out food out. He tried to hand us quesdillas. Turns out, he eventually(after I had to get up to ask where my food was), admitted he pressed the wrong button, but he was TOO STUPID, UNCARING, AND VERY LAZY to compare his written order to the food, then could have easily noticed his mistake so then he wouldn’t have wasted the time he took to bring that quesdillas to us or ask us about it even. He didn’t ask for a comp as I would have. He didn’t profusely apologize like say “SO” sorry as I would have, because I would have felt bad I ruin people’s outings.


Another experience at another restaurant, we had a waitress that brought my husband a cup of bisque when he ordered a bowl. You know what a bowl and a cup looks like with NOTHING in it.

That's just some more stories, I have more even to prove I know how to do the job better. A SERVER IS A MISTAKE PREVENTER FOR MOST ISSUES, because they can get *MOST* things corrected ****************BEFORE************** they bring them to you.


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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

My husband and I had gone to try a certain Mexican restaurant(Andale) for our first time and ONLY TIME(remember EMPHASIS ON FIRST VISIT AND WE WERE HER ONLY TABLE, JUST PEOPLE AT THE BAR SHE WAS SERVING. I ordered the nachos with shredded chicken for the appetizer nachos. Look at this on the menu:

“NACHOS DE LA CASA – Choice of ground beef
or shredded chicken, topped w/lettuce, pico de gallo,
sour cream, jalapenos and beans……………………………………………..7.25
w/Steak ……………………………………………………………………………………8.25
w/Shrimp ……………………………………………………………………………….9.25”

http://andalemargaritasgrill.com/menu.html

This is from the internet menu and it is just like this on the menu inside the restaurant. I didn’t specially order something not on the menu. We received grilled chicken from our waitress that you can *SEE* it wasn’t right, but I didn’t know since I don’t work there you know. Our waitress should KNOW what shredded chicken LOOKS like since SHE WORKS THERE, WE DON’T on the NACHOS she BROUGHT OUT!! It was our FIRST time there, so we didn’t know what it was supposed to look like(I should have though, but didn’t think about what shredded is supposed to look like, now I feel stupid about that I didn’t know just by looking at it the first second it hit the table) . Since nachos you can SEE the chicken, at least some pieces that aren’t covered up without TOUCHING anything, she should and could have caught her error for ringing it up wrong by her WRITTEN ORDER as well as the menu comparing that plate of food to the MENU noticing that there wasn’t an option nor did the customer say “GRILLED” anything. An option not on the menu even I DID NOT ORDER., HOW PATHETIC can you get, you don’t agree?

My chimchanga I specifically said shredded chicken. I didn’t think it looked right when I broke it open, but I didn’t know how they shred the chicken they served.

When we got our check, we were overcharged on TWO items. One was the nachos charging us $8.25(grilled chicken) when there isn’t even an *OPTION* on the menu(notice above from the internet menu) for that and I didn’t ask for something not on the menu. That was a dollar overcharge. Then, the grilled chicken is 50 cents more than what I ordered. $9.25 I was supposed to be charged, which I was charged $9.75.

I presented the problems to her nicely; she didn’t say she was SORRY even. I would have said I was SO SORRY and asked a manager if they can take off a least a soft drink for messing up if I were the server in that situation. It wasn’t just 2 overcharges, but she messed up 2 food orders as well by ringing them up wrong(at least the nachos for sure were rung up wrong) and SERVING the nachos wrong since it was obvious.

When I told her about there wasn’t even an option for the grilled chicken on the menu she said “It was an accident”, which I told her, which is SO TRUE, she didn’t even “TRY”. She didn’t: A. BRING out the nachos OBVIOUSLY correct by comparing the written order and menu to the food B. Compared what she was RINGING UP to the menu and the written order C. Compared the check to the menu prices to what we ordered BEFORE she handed us. How can TWO mistakes on a check be an “ACCIDENT” when you had times where you could have caught the mistakes since the restaurant was almost empty( like one other table of 2 or 3 people at it and 2 or 3 people at the bar? All that time we ate, she could have CAUGHT her mistake, for REAL. Our check times were 1:34p.m., then the credit card receipt was 2:14pm., so in all that time, since the place was almost empty, she couldn’t have caught those errors? GET REAL!! That was pure laziness and lack of EFFORT to TRY to get things right.

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

So try to tell me HOW can I not *KNOW* how to do the job when I see this kind of UNCARING SHIT from a server, huh? If anything, that has TAUGHT ME what grilled chicken looks like compared to shredded chicken, that I knew the MENU *BETTER* than SHE DID, that she put in the order wrong for the chimchanga I am assuming since we got overcharged on that as well, she put in the order wrong most likely for the nachos since we got overcharged on that item as well. I couldn’t FATHOM doing **ANY*** of these things she did that *SHE* ALONE CAUSED OUR PROBLEMS at our table. See how I would be a BETTER, NON-LAZY, and MORE CARING server than she was, huh?

A good, caring server would have:

1. Since she wrote down what I asked for “shredded chicken” if she didn’t know the menu, she should have compared the menu while ringing up the items so she would have known “DUH NO GRILLED CHICKEN OPTION ON THE MENU EVEN AND THE FACT THAT I DIDN’T SAY “GRILLED” so she should have compared the written order to the computer screen she was ringing up.)

2. Before she brought it out, let’s say she put the order in correctly. She should have known how they shredded their chicken since she worked there to decide not to bring it out since you could clearly see it wasn’t shredded chicken on top the nachos.

3. When she put the order in for the chimichanga, assuming she most likely didn’t put it in correctly that she overcharged me on that, so she could have compared the menu to that item she was ringing up.

4. When she got ready to bring the check, she should have compared the menu prices to the check as well as the written order and found the errors, got them fixed from the manager BEFORE giving us our check.

So that’s just one of MANY stories that’s proof. We stiffed her. she deserved it. She was VERY UNCARING and VERY, VERY, VERY LAZY. She could have caught everything except for the chicken inside my chimichanga since she would have had to cut that open. Everything else though was 100% HER FAULT. I really think though since my chimichanga was overcharged she rung it up wrong initially that she didn’t change it before she handed us the check.

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:
ANOTHER STORY**************************

We went to this place called Mugshots:

http://www.mugshotsgrillandbar.com/

I ordered the Tucker's Pulled Pork Sandwich, which the menu inside actually had "Served with a heaping helping of Kayla's coleslaw."


Ok, being that I read the TO-GO MENU: http://www.mugshotsgrillandbar.com/T...xi-02-2010.pdf

It didn't state anything about the coleslaw. It does however on the non-to-go menu and the inside menu:

http://www.mugshotsgrillandbar.com/

Click on the tuckers pork sandwich, you will see where it has coleslaw. Well, anyway, when I got there, I was surprised the coleslaw came with the sandwich(was only going by the to-go menu when I had looked on line what I might want at this restaurant). I had told the waitress I didn't want the coleslaw that I didn't like coleslaw. I ordered my fries without seasoning or salt, not overdone. So I mentioned fries when I ordered.

When the bill came, it had "Substitute fries 50 cents." I questioned her, she was like "That sandwich only has one side." I was like "All of our gourmet sandwiches are served with brew city’s beer battered fries …" I cannot believe she *ARGUED* with ***EXACT WORDING ON THE MENU****. That's just unbelievable. There's no physical proof she's right, there is physical proof I was right though.

Continued next posts:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:
I LITERALLY HAD TO READ THIS TO HER 2-3 TIMES for the STUPID ASS BITCH to get it through her thick skull that I was *PAYING* for the damn fries in the price of the item. "I even told her "ALL" like that even, REPEATING ********ALL GOURMET SANDWICHES ARE SERVED WITH FRIES, ALL GOURMET SANDWICHES ARE SERVED WITH FRIES.... I should have said "DO YOU KNOW WHAT THE WORD *ALL* MEANS IN THE DICTIONARY, I MEAN SERIOUSLY?

Even the manager on duty was so stupid and I even proved him wrong even. He finally admitted I was right, because I was. At first, he said I was wrong, then I proved him wrong with the menu. How about that one for ya and I had *NEVER* gone there in my *LIFETIME* even. HOW ABOUT THAT ONE FOR YA, huh?

We stiffed her. She didn't ONCE say she was sorry when she was in the wrong. That was my first and ONLY time we have *EVER* gone there even. I shouldn't have had to explain exact WORDING to her like she couldn't *READ* or something. She was a DITSY STUPID ASS WAITRESS and the manager was even dumber not to know the menu *BETTER* than the servers even.

I had gone by the menu when ordering and the menu stated "ALL SANDWICHES ARE SERVED WITH FRIES." That means what it states.

I got fries without a problem, because I mentioned my certain modifications for my fries as to why I didn't know about it before bill time. See if I would have ordered it saying "No coleslaw" and not mentioned fries cooked and prepared a certain way I would have only received the sandwich. THERE I would have been some pissed. I *READ* the *MENU* and it stated I would get fries. Understand how you have to *KNOW* the menu to get things correct, huh?

My point is, I *READ* the **************WORDS ON THE MENU THAT I GOT *FRIES* for my money in the price of the item(any of those sandwiches).

It is strange, but this restaurant charges you for substituting side dishes unlike most restaurants.

I talked to managers since and they agreed with me, because you cannot disprove WRITTEN PROOF, you just can't.

That sandwich according to the menu(inside and the one that isn't the to-go menu on the website)includes two side dishes. That's what the menu has. She was telling me that this sandwich only had one, but that's *NOT* what the menu states. The menu states *ALL* sandwiches are served with fries and it's even under the same section even.

I KNEW MORE than the stupid staff members. YES I did.

We stiffed, because she was a bitch about it. You don't argue with a customer period even if they would maybe be wrong. Since I was right, I cannot understand for the life of me why she tried to argue with me about 50 cents. Costs her entire tip for 50 cents. If I would have been the server and the customer would have been wrong about something, I'd rather take 55 cents(tax I would include) and just forfeit 55 cents of MY OWN MONEY so I could get a nice tip instead. This was STUPID to ARGUE with me over 50 cents and she was 100% wrong. What an IDIOT!! She was VERY STUPID, SHE REALLY WAS. Can't argue with *WRITTEN PROOF* on a menu.

You don't see how I know the MENU AND HOW TO DO THE JOB BETTER THAN THE SERVERS SO THIS SHIT DOESN'T *********GET********** TO THE CUSTOMERS IDIOT? I am A VERY DETAILED ORIENTED PERSON AND YOU HAVE TO BE THAT TO BE A A SERVER!! Can you believe in BOTH situations that was our *FIRST* and ***********ONLY********** TIME ********EVER************** THERE but I KNEW *************MORE********** than the servers, huh? That's because I took*****EFFORT******* TO ****READ****** THE MENUS. I also know well DUH if it's not on the menu and the person ordered shredded how can it be grilled or that I could ring up something wrong or that you can see on top of nachos what GRILLED CHICKEN looks like.

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Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

I have PLENTY of more stories. These are just a few. My point is, ***********I*********************** KNEW MORE THAN THE FUCKING SERVERS AND EVEN DUMB LAZY ASS MANAGERS EVEN ABOUT THE MENUS AND HOW TO DO THE JOB!

WHO WAS THE ****EXPERT**** IN THESE SITUATIONS? Wasn't it *********ME*************?


I KNOW HOW TO DO THE JOB BETTER THAN THESE IDIOTS, EVEN MANAGERS EVEN! Do I need to do the job to know how to do it? NOOOOOOOOOOOOOOOOOOOOOOO YOU STUPID ASS! I would have done a MUCH BETTER JOB at least to *TRY* to get things right. I would have noticed the nachos weren't right, the fries were supposed to come with the sandwich, the plaque that had been on the wall for years that had "half priced martinis during happy hour 4-7p.m.", etc.

There's LOTS of more stories I have that PROVE I know how to be a server MUCH MORE than the dumb idiots that have served us like these.

Springs1 said...


ConcernedaboutSprings1'smentalhealth – Continued:

Here's another story:

We had gone to On the Border for our VERY FIRST TIME out of town. It was slow on a Sunday afternoon. I added ranch to my appetizer, which the waiter that brought out the food(NOT OUR SERVER, we had a waitress), didn't have the ranch. He didn't say he was sorry, nor did she for forgetting it.

My husband ordered a meal that came with rice and beans, which he ordered it as it came from the menu. Our waitress brought out our food, which my husband received a side of beans instead of rice as one of the side dishes. The IDIOT waitress said "I don't know why the cook's plated 2 beans." Then later on when I had opened my chimichunga, it had shredded beef, which this is what the menu description had which I had ordered half ground beef, half shredded chicken." I got shredded beef and no chicken. Now, she may have put in the order correctly, BUT, when I had told her about this, she said "Does it COME with "GROUND" BEEF?" Luckily I keep a menu to check the prices with at our table, so I *************SHOWED HER WHERE THE MENU STATED:

"Classic Chimichanga - $8.99

Hand-rolled, fried golden brown, with your choice of meat, cheese and pico de gallo, then topped with melted cheese. Served with choice of chile con carne, fresh sour cream sauce, queso, or ranchero sauce.

Seasoned Ground Beef or Slow-Cooked Pulled Chicken"

I couldn't BELIEVE I HAD TO PROVE HER WRONG AND THIS WAS OUR FUCKING ASS *********FIRST TIME GOING THERE EVEN*********!!

Well as it turns out when we get our check, we are OVERCHARGED on a side of BLACK BEANS we didn't order. She admitted she thought "BB" meant "BBQ SAUCE" which is a condiment I had ordered. The thing is, the person in the kitchen initially messed up by not knowing the menu because the original item wasn't altered assuming our waitress put in the order correctly by not giving rice as part of the meal which our waitress was supposed to CATCH this DUH mistake that DUH RICE is NOT on the plate, DUHH, ANY IDIOT CAN NOTICE THAT WITH THEIR *EYES* when they bring it out since it's not something that you have to TOUCH to notice it's wrong. In all honesty, the way she rung it up on our check, we should have received the original meal that came with rice and beans as well as an extra side of beans, even though we didn't order an extra side of beans, the way she rung it up she should have noticed this, but even the kitchen staff was TOO STUPID to KNOW THE MENU ITEMS WHAT COMES WITH WHAT ASSUMING since our check wasn't even fixed when we got it that I had to show her she overcharged us. She didn't ONCE apologize for her lazy ass mistakes. Her tip was 6%.

Now, don't you think we knew the *MENU* and HOW TO DO THE JOB ***********BETTER THAN HER, HUH***********?

As the customer, you *SEE* what the server is doing wrong. It's common sense that you can if rice is on a plate or not and that if you don't know the menu, you should compare the plate of food to the menu and the written order.

Can you HONESTLY BELIEVE I HAD TO **********PROVE THAT GROUND BEEF CAME WITH MY CHIMICHANGA, HUH? I KNEW THE MENU BETTER THAN SHE DID ALL THE WAY AROUND AND THEN SOME, which we spent AROUND AN HOUR IF THAT THERE AND IT WAS WAYYY BEFORE AN HOUR THAT WE RECEIVED OUR FOOD WHERE I PROVED HER WRONG!!

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Springs1 said...


ConcernedaboutSprings1'smentalhealth – Continued:

I have SOOO MANY MORE STORIES, FOR REAL!!

I am smarter in that if I were a server I'd:

1. I would have offered to bring out the ranch *BEFORE* the appetizer would have came out with another server that could care less about my tip.

2. I would have known that bb would not stand for bbq since it's got 3 letters. The fact that BLACK BEANS is an ITEM there we would serve. I would have also known that rice came with the item that the husband ordered by comparing the menu description to the food BEFORE LEAVING THE KITCHEN since he ordered it as it came on the MENU.

3. I would have also known the chimichanga came with GROUND beef, NOT SHREDDED, because I would have taken the *******EFFORT INTO COMPARING THE MENU DESCRIPTION TO WHAT I WAS RINGING UP!

4. I would have NEVER made a customer prove me wrong on a menu item, because that's embarrassing as a server and it does make you feel stupid by STUDYING AT *HOME* OFF THE INTERNET MENU.

5. I would have TRIED to notice if I would have overcharged a customer, apologized, and offer a comp like a soft drink off the bill for my customer's inconvenience.

So YEAH, I AM SMARTER A LOT OF TIMES!! I JUST KEEP PROVING YOU WRONG!! I HAVE LOTS MORE STORIES!!

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

This is something I wrote about to find out an opinion. I am not sure if this waitress was this STUPID AND DINGY or was she overcharging us intentionally.

First time my husband and I set foot in this chain restaurant(Chevy's Fresh Mex) in like 5 or so years and only had been once before ever back in 2001, this was 2006. I wanted to try some different margaritas and a dessert, so we went for just drinks and dessert. We ordered 2 margaritas on the drink menu that was on the table standing up like one of those menus that stand up. I ordered one that was $5.95 the Ultimate Margarita and my husband ordered one that was $6.95 the Lava Flow margarita. She gave us our check, she stood right by us. The check had $9.95 each for both rung up as "Super Premium" on both drinks(which both were not the same drink even), we were like "It's not $9.95" to our waitress. She was like "Well you all ordered the "BIGGER ONES." I was floored that she said that and that it was on the menu what we ordered. I told her "What you are talking about" that it's on the menu and SHOWED IT TO HER EVEN. It's actually also on the food menu too, but didn't show her that one, just the drink menu at our table. Well, anyway she didn't say she was sorry even, until after we proved she was wrong when the manager was fixing it on her side saying she had only been there a few weeks. I even saw her sit at a booth for a while during our dining experience that's how slow it was and we knew the menu BETTER than her. She handled it in the most nasty way by saying that. We didn't order "bigger ones", because we didn't know we were getting "BIGGER" ones. We hadn't been there since 2001, as I said this was 2006, which back when I was there I didn't even order that margarita, I ordered just like a regular one that just said margarita not a specialty drink because back then I didn't drink as much fancy drinks back then because I wasn't even married yet at the time. Well of course we stiffed. I mean no apology at first even and I couldn't believe that we knew more than her about the drink menu, which we weren't even there an hour even. Turns out they have more than one size, but she certainly NEVER ONCE TOLD US that. She purposely tried to upsell without our consent and got reported as well as stiffed. She deserved it.

That's my take on it. What do you all think? Do you think that it was done on purpose to try to get a higher tip from overcharging us on purpose being that she said "You all got the "BIGGER ONES"" to me tells me she knew we got bigger ones PRIOR to her charging us*, meaning she knew what she was doing.
Servers out there, I want to know your opinion? Customers too, but I do want to see if there are truly shady servers out there that will do ANYTHING to steal from the customer and think the customer won't say anything or even notice?

A simple "SO SORRY" rather than telling us we got the bigger ones would have showed me it wasn't intentional, which would have given her 10% without a comp, with a comp 15%(tip before the discounted amount, even if it's just a soft drink off the bill I would have thought that would have been really nice).


Continued next post:

Springs1 said...


ConcernedaboutSprings1'smentalhealth – Continued:

To me, to say that, PROVES she did it on purpose and that she was DINGY. The manager said she was there 3 weeks, but we weren't even there an HOUR even and KNEW MORE about the menu than she did when she KNEW there were "BIGGER" MARGARITAS to begin with, which we didn't. No one OFFERED us bigger ones nor would we have wanted bigger ones being that we were trying some new drinks, who would want to risk wasting money on something they may not like? Anyway, the manager also said she was nervous. Do you believe that the manager thought she was truthful? I don't. I also told him that she isn't acting like a customer that when she goes to a store and notices a prices that she doesn't go by the ADVERTISED PRICES? Seriously, anyway this restaurant closed down that location and eventually the other location they had in our area. I am not surprised.

The thing that makes me think it was done intentionally was by HOW SHE REACTED with the "YOU GOT THE BIGGER ONES" response rather than either saying nothing or sorry or whatever she like argued with us to say that as if we were in the wrong.
Servers how do you feel about her response? Don't you think that's RUDE? I mean if we did order the bigger ones and knew about them such as Applebee's has Mucho sized margaritas, then I could 100% understand a server saying that, but we DIDN'T even *((((KNOW)))** there were bigger ones, much less ordered them. We weren't "OFFERED" bigger ones nor did the menu state there were different sizes. There was ONE SIZE on the menu and ONE PRICE, that's it.

Servers, why do you think she reacted that way? Why didn't she even say she was sorry(right away) even knowing that she knew she got caught?
I think she did it intentionally because we were getting just drinks and dessert she wanted a bigger tip for the larger check amount.

She deserved to be stiffed, because she accused US of doing wrong, didn't apologize, didn't try her best, she had time to sit at a booth instead of make sure our money was correct but had all the time in the world to worry about her money only(VERY SELFISH), and honestly looked guilty of purposely doing this. Also, she looked so guilty when she gave us the check she STOOD RIGHT BY US rather than letting us have time to read it. It was CREEPY. That REALLY made her look guilty. What server gives the check to you and hovers around you to get the payment?
The amount overcharged with tax was $7.83. According to leaving a decent tip like at least 20%( which normally we tip 20%-25% range), she would have received almost an extra 2 bucks on the overcharged check, which I am counting if we would have tipped 25% rather than 20% as well, but still would have made $1.50 at least more from the overcharge per customer she does this to on purpose.
So my question is to the public and servers or former servers, do you all think she did this INTENTIONALLY to get a higher tip to STEAL or was she just that DINGY of a waitress that was that stupid to not understand how being a customer feels and/or do you all think she did know but thought that her tip would be altered worse if she admitted fault?

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

My opinion is that she was going to steal from us because:

1. She stood waiting for us to give her the payment for the check without leaving(which is creepy and weird), to make us not have time to read our check.

2. She said "You ordered the bigger ones" means she KNOWS that they serve more than one size PRIOR to us ordering.

3. She did not apologize until after she was proven wrong, but seemed to only do it for her tip, not meaning it, because any decent person would have apologized for saying we got the "bigger ones" when we didn't order them. We were even reading off the drink menu when ordering like staring at it even.

4. Anyone with common sense would have rung up 2 DIFFERENT names for 2 DIFFERENT drinks(I had a regular one, my husband had a raspberry one). They were both margaritas, but one was a regular one, the other was a flavored one. Like DUH, 2 different drinks wouldn't be the SAME drinks "super premium."

5. She had an opportunity to learn the menu while sitting at the booth for those 2 drinks, but decided her money was more important than anyone else's in the world.

6. She had 2 ways of learning the menu by the drink menu at the empty tables she could have grabbed or the food menu while she rung ours up which had these drinks on these menus. We did NOT change the drink in ANY way, meaning we ordered them as they came off the menu, so no upcharge should have been on our check, duh.

What was weird though was that the dr. pepper I ordered( I order that instead of water with a bar drink, because I am not a huge water drinker), it was not rung up.

Continued next post:

Springs1 said...

ConcernedaboutSprings1'smentalhealth – Continued:

So that gets me like not sure why she left that off our check if this was intentional, but then why did she accuse US of doing wrong and WHY hover over us when she gave us the check? See how I am not sure was it intentional or not? Also, the ringing up the super premium, which her excuse was that it was "My first time ringing these up." I think it was just because maybe she forgot about the dr. pepper ringing it up, I don't know?

The thing is, I never rung these up either, but I am not an IDIOT like she was either that I know how to be a server better than her and I have only done counter help customer service, not being a waitress. That's how stupid she seemed.
Opinions?

Do you see how being a FREQUENT CUSTOMER ACTUALLY **************************TEACHES YOU HOW TO BECOME A GOOD, BETTER SERVER, HUH? It's not like a pilot that needs education. I have a family member that didn't finish high school and she was a waitress when was young. She didn't even get her GED. What does that TELL YOU STUPID ASS?

You are stupid to say I don't know how to be a server. I SURE THE HELL DO and LOOK AT ALL THE PEOPLE I QUOTED THE FUCKING AGREE WITH ME EVEN THAT DID THE FUCKING JOB!!

Why can't *YOU* admit when *YOU* are wrong, huh? My experiences have taught me how to be a server.

A good example, when I served at the donut shop/diner, I made a customer keep a raw donut. I truly did. Today I couldn't fathom doing that, because I know how it is on the OTHER SIDE of things as the customer. The servers seem to not be customers to treat other human beings like this. Not checking things, being mean and defensive when the customer is correct, etc. So my point is, when I was young, I didn't have much going out to eat experience to fully understand how to be a server. NOW I do since we have gone through problems, I know how to prevent them, these servers obviously don't and gave them to us as our problems. Mostly because they were just TOO LAZY to read the menu descriptions and pricing comparing them to what they were ringing up or giving to us or not comparing it to the written orders or both.

Don't tell me I don't know how to serve asshole! You don't understand HOW OFTEN we eat out and have had TONS of different experiences that have taught us things. Stop acting like you know WTH you are talking about, because you don't and I do. You know that's the GOD's HONEST TRUTH! Don't lie now!

ClarkTheHospitalityGuru said...

Wow this is very aggressive. I agree with almost everything you said, but holy shit you said it so horrifying furiously. I imagine you red faced screaming this whole thing. I pity the servers who wait on you and accidently mess up!!

ClarkTheHospitalityGuru said...

Wow this is very aggressive. I agree with almost everything you said, but holy shit you said it so horrifying furiously. I imagine you red faced screaming this whole thing. I pity the servers who wait on you and accidently mess up!!

Springs1 said...

ClarkTheHospitalityGuru

"I agree with almost everything you said,"

What things you don't agree with and why?

"I pity the servers who wait on you and accidently mess up!!"

If you **READ** my blog, it's not about REAL "MISTAKES", it's about the ones that are TOO LAZY to do their job correctly that aren't ***WILLING*** to WORK HARD to check things over or write things down. Do you understand I can accept real mistakes, not someone that isn't even ******TRYING THEIR BEST***********?

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